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ENERGY

EXPLAINED: How high will heating bills be this winter in Germany?

The cost of energy is expected to rise again this coming winter, even though the government's price cap is supposed to be in effect until April 2024. Here's what households can expect.

A man turns up the thermostat on a radiator.
A man turns up the thermostat on a radiator. Photo: picture alliance/dpa | Hauke-Christian Dittrich

The onset of winter will raise concerns for many in Germany about the cost of heating their homes, with memories of last year’s rocketing prices and concerns over domestic gas supply resurfacing. 

But, compared to last year, the energy prices have now largely stabilised, though they are still higher than in 2021.

The stabilisation in prices is partly thanks to the government’s energy price cap which came into force earlier this year to cushion the blow of soaring energy prices by capping electricity costs at 40 cents per kilowatt-hour and natural gas at 12 cents.

READ ALSO: Germany looks to extend energy price cap until April 2024

The federal government plans to maintain this cap until the end of April, though this could be extended even longer, if necessary. 

How high are heating costs expected to go this year?

For the current year, experts from co2online expect somewhat lower heating costs than last year.

Heating with gas, for example, is expected to be 11 percent cheaper in 2023 than in 2022, costing €1,310 per year for a flat of 70 square metres. 

The cost of heating with wood pellets will drop by 17 percent to €870 per year, and heating with heating oil will cost 19 percent less and amount to €1,130.

According to co2online, the costs for heating with a heat pump will drop the most – by 20 percent to €1,1105. The reason for this, according to co2online, is a wider range of heat pump electricity tariffs.

Tax hikes in January

Starting January next year, the government will raise the value-added tax on natural gas from seven to nineteen percent.

Alongside this, the CO2 price, applicable when refuelling and heating, will also increase.

According to energy expert Thomas Engelke from the Federal Consumer Association, these increases will mean that a small single-family household with three or four people that heats with gas would then pay about €240 more per year for gas.

“That’s a lot”, he said. 

Another additional cost factor to consider is that network operators also want to raise prices. However, the federal government plans to allocate €5.5 billion to cushion this increase for consumers as much as possible, so how such cost increases will ultimately affect consumers is currently hard to estimate.

READ ALSO: Why people in Germany are being advised to switch energy suppliers

Overall, it can be said that, from January, consumers will have to brace themselves for higher energy costs, even though massive increases are currently not expected.

Consumer advocate Engelke advised customers to closely examine where potential savings could be made this upcoming winter: “Those who are now signing a new gas or electricity contract should inform themselves and possibly switch. Currently, you can save a few hundred euros. It’s worth it. On the other hand, you should also try to save as much energy as possible this winter.”

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COST OF LIVING

‘40,000 customers affected’: Who can join class action lawsuit against Vodafone in Germany?

Ten million Vodafone customers saw their contract prices jump up in 2023, now a class action lawsuit is building against the telecommunications provider. Here’s who can join the lawsuit and how much affected customers could win.

'40,000 customers affected': Who can join class action lawsuit against Vodafone in Germany?

The Federation of German Consumer Organisations (VZBV) is bringing a class action lawsuit against Vodafone for increasing its prices unlawfully.

The lawsuit is concerned with a price hike that came in the spring of 2023, when Vodafone raised the prices for its cable and DSL services by €5 per month.

The action against Germany’s third largest telecommunications provider was announced in November of 2023

Now the VZBV is promoting an online portal that makes it easier for affected customers to check if they can join the lawsuit.

Those who want to confirm their eligibility can click here and they’ll be asked to submit details from their invoices and contract documents.

Who can join the class action against Vodafone?

With around 30 million customers in Germany, even a small penalty could amount to a huge payout for Vodafone. Around 10 million customers were affected by the tariff increases in question.

Any Vodafone customers who saw their service rates jump €5 in early 2023, without having changed or upgraded their plans voluntarily, may be eligible to join the lawsuit. Additionally customers of one of Vodafone’s subsidies, including Unitymedia, Kabel Deutschland, Vodafone GmbH, Vodafone West GmbH and Vodafone Deutschland GmbH, may also be eligible.

This lawsuit applies to customers on whom the rate hike was automatically applied. So if your bill went up without actively booking new services or rates, you can join the class action lawsuit.

If you switched plans or renegotiated your services at that time, the lawsuit doesn’t apply. It also doesn’t cover customers who joined Vodafone after the price increase had gone into effect.

The VZBV said that 40,445 consumers had registered complaints against the company within a week of the increased prices coming into effect.

How much money may customers win?

The VZBV’s hopes to push Vodafone to withdraw the price increases, and to reimburse overpayments plus interest.

So if the case is won, Vodafone could be expected to pay back affected customers €5 per month that they paid the higher rate. For example, if a customer’s rate was raised on March 1st, 2023 and they remained with Vodafone for the following 12 months, they would be owed €60.

But even if the case is won, only those who have registered with the class action lawsuit will be paid out.

The advantage of joining a class action lawsuit is that it costs nothing to customers, so there is no risk to plaintiffs. If the case is won, they should automatically be paid out.

What’s the basis for the case against Vodafone?

The VZBV alleges that the way Vodafone hiked its tariffs was a breach of consumer protections. Vodafone should not have increased the prices without renegotiating with customers, it suggests.

“The Verbraucherzentrale Bundesverband considers Vodafone’s price increases to be legally ineffective,” said the association boss, Ramona Pop, in November 2023. They added, “An additional cost of €5 per month is a lot of money for many people.”

The VZBZ also hopes to reinforce consumer protections through this action by sending a signal to other companies that are considering raising prices in this way.

Vodafone suggested the price increases were a result of inflation and higher electricity costs.

READ ALSO: How customers in Germany will receive money back for faulty cell phone coverage

Germany has a number of consumer protections in place that are specific to telecommunications services. For example: contract periods are limited to 24 months, and contracts need to come with an easily understood summary which includes services, price, contract duration and notice period.

Customers in Germany can also claim a right to payment reductions when the internet is too slow or when internet services are down for extended periods.

READ ALSO: Fact check – Is Germany’s internet really that bad?

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