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Norwegian banks criticised for not passing higher interest rates to savers

Banks in Norway have been criticised by a consumer rights watchdog for increasing the interest it applies to deposit and saving accounts much slower than the interest charged on loan and remortgage repayments.

Pictured is a jar of savings in change.
Norwegian banks are under fire for not increasing interest rates on savings accounts enough. Pictured is a jar of savings in change.

Interest rates have been steadily rising in Norway over the past 18 months. The current key policy rate set by Norges Bank is 3.75 percent.

For those with loans and mortgages, this means interest charges in the region of four percent. However, banks have been a lot slower in applying the increased interest rates to those with savings accounts.

This is despite banks like DNB making large profits from interest charged to customers. Norwegian banks made around 103.3 billion kroner in interest income in 2022, public broadcast NRK reports.

“Deposit customers have become a cash cow for the banks. Many banks are quick to increase the lending rate when the key rate rises. But now many are delaying increasing the deposit rate, or only partially increasing it,” Jorge Jensen from the consumer rights watchdog, the Norwegian Consumer Council, told NRK.

Are Oust, a professor of financial economics at the Norwegian University of Science and Technology (NTNU), said that this was a common tactic from banks to increase profit margins.

“By increasing the lending rate faster or more than the deposit rate, the banks’ net interest margin increases,” he said.

Hallgeir Kvadsheim, a consumer economist, said banks were taking advantage of customers not seeking out the best deal often enough.

“I understand that the banks operate as they do. They take advantage of the fact that customers are lethargic. This applies in particular to some of the large banks. We as consumers have to toughen up and change banks more often,” he said.

The Consumer Council recommends that customers use comparison services in order to try and get the best deal on interest rates.

“Far too many people do not use their customer power. There is a lot of money to be made from making a phone call to the bank,” Jensen said.

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MONEY

How Norway has become cheaper for tourists

The recent drop in Norway's price level has made it a more appealing destination for tourists looking to visit Scandinavia without breaking the bank.

How Norway has become cheaper for tourists

Norway has long held a reputation for being one of the most expensive countries in Europe.

From sky-high prices for everyday items like groceries and dining out to costly accommodation and transportation, Norwegian prices often raise eyebrows among visitors and newcomers.

READ MORE: What will be cheaper and more expensive in Norway in 2024? 

The perception of Norway being unbelievably pricey is not unfounded; historically, its price levels have consistently ranked well above the European average.

Recent figures, however, indicate a potential shift in this dynamic.

The latest EU price statistics

In 2023, Norway’s price level was 25 percent higher than the average in EU countries, according to preliminary figures from the European purchasing power survey.

This marks a significant decrease from the previous year, when Norwegian prices were 43 percent above EU prices, as reported by Statistics Norway (SSB).

This decrease in price levels has implications for tourism.

As the cost differential shrinks, Norway becomes a more attractive destination for foreign visitors who may have previously been deterred by the high prices.

“The decrease in the price level in Norway compared to the rest of Europe has made it significantly more attractive for foreign tourists to holiday here with us.

“In return, it has become more expensive than before for Norwegians to holiday abroad,” Espen Kristiansen, a section manager at the SSB, said, according to the business newspaper e24.

Comparison with neighbouring countries

It must be noted that hotel and restaurant prices, which tend to be higher in Norway than in many European countries, still contribute to Norway’s overall high price level.

For these services, prices were still 43 percent higher than the EU average in 2023.

Comparatively, neighbouring Sweden’s prices were 14 percent higher than the EU average, down from 22 percent in 2022.

READ MORE: Five reasons why 2024 will be a good time to visit Norway

Denmark’s relative price level remained consistent, at 43 percent above the EU average, largely because the Danish krone is tied to the euro, unlike the Norwegian and Swedish currencies.

“Part of the explanation for the different developments in price levels in the Nordic countries is that the Danish krone follows the euro, unlike the Norwegian and Swedish ones,” Kristiansen said.

The most expensive country last year was Switzerland, with prices 74 percent above the EU average, according to the preliminary findings of the European purchasing power survey.

How a (relatively) weak krone also favours tourists visiting Norway

When travelling to Norway, tourists can still benefit from a favourable exchange rate (despite the currency’s recent uptick) even after taking inflation into account.

The weaker krone means visitors get more value for their money when exchanging foreign currency for Norwegian kroner.

READ MORE: How the weak Norwegian krone will affect travel to and from Norway

For instance, if a hotel room in Bergen costs 1,000 kroner per night, it would be around 88 euros at the current exchange rate. Three years ago, the same room would have cost approximately 100 euros.

Another example is dining out. A meal priced at 250 kroner (a main consisting of grilled salmon steak with vegetables, for example) is equivalent to 22 euros today, compared to 25 euros three years ago.

If you want a better understanding of how much cheaper a trip to Norway has become over time, you can use historical currency calculators to get a more exact estimate.

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