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How one simple rule could help German trains arrive on time

Punctuality has been a major issue for Deutsche Bahn in recent years, and the pandemic only made things worse. But could rejigging staff bonuses be the answer to a slick and efficient train service in Germany?

An ICE train at Frankfurt Central Station.
An ICE train at Frankfurt Central Station. Photo: picture alliance/dpa | Boris Roessler

According to recent reports, Deutsche Bahn is set to hit a new low on its punctuality targets this year.

From January to November, only 65.6 percent – just under two thirds . of long-distance trains arrived on time. In the summer months of July to August, punctuality fell below 60 percent.

Revamping the rail service and making it more attractive to those who might otherwise drive has been a key challenge for the government. 

Now it appears the traffic-light coalition of the Social Democrats (SPD), Greens, and Free Democrats (FDP) have come up with a solution. 

READ ALSO: How Germany plans to make trains more punctual

In the future, the bonuses doled out to Deutsche Bahn’s top management will be linked to the punctuality of trains and customer satisfaction. As reported by The Pioneer, the board of directors will receive a bonus next year if 75.2 percent of long-distance trains arrive on time. For regional trains, the target is 94 percent, while for freight services it’s 69 percent.

They will also need to offer an all-round better experience for customers in order to rake in some extra cash each year. A customer satisfaction rating of at least 70 percent is set to be among the conditions for receiving the bonus.

Statistics released this year suggest the rail operator is a long way off these targets. In some regions and during certain times of year, less than half of trains arrived at their destination on time. In the three summer months, when the popular €9 ticket deal was running, more than one in five long-distance trains was more than 15 minutes late. In September and October, more trains were on time, but this progress appears to have evaporated in November. 

Deutsche Bahn considers a long-distance train to be on time if it arrives at the station less than six minutes late. In November this year, 61.1 percent of long-distance trains were on time: more than 14 percentage points below the bonus target of 75.2 percent.

READ ALSO: OPINION: The shocking state of German trains exposes the myth of punctuality

Last year, Deutsche Bahn’s eight-member executive board waived its variable compensation, according to its 2021 annual report. In fixed remuneration, however, Deutsche Bahn CEO Richard Lutz earned €900,000, while freight transport board member Sigrid Nikutta received €400,000.

These hefty pay packets place both above Olaf Scholz (SPD) in salary rankings. The current Chancellor of Germany takes home around €240,000 per year. 

Member comments

  1. Customer service is poor in Germany as a rule, but hopefully, this will improve this particular sector. Our ICE train over the weekend dumped us off 35 minutes from our destination with no word and no rebooking. We all just had to figure it out and take cabs. A cab ride cost more than the ticket. Next time, we’ll just drive. It’s cheaper and I know I will get me there.

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EURO 2024

Germany prevents hundreds of illegal border entries ahead of Euro 2024

Police detected well over a thousand illegal entries or attempted entries into Germany shortly before the start of the Euro 2024 championship.

Germany prevents hundreds of illegal border entries ahead of Euro 2024

German authorities put temporary border controls in place on June 7th in the run up to the UEFA European Football Championships in a bid to clamp down on any violence. 

Police announced that shortly before the start of the tournament on June 14th, 1,400 unauthorised entries were detected during border checks.

A total of 900 people were prevented from entering Germany or deported during this time, while 173 arrest warrants were served, Interior Minister Nancy Faeser told German newspaper Bild am Sonntag.

“This shows that our measures are working,” Faeser said, adding that the aim is to recognise and stop possible violent offenders at an early stage. 

According to the minister, 19 perpetrators wanted by police due to politically motivated crime were also found, while 34 people smugglers were arrested.

The extended checks are taking place at the borders with Denmark, France, Belgium, the Netherlands and Luxembourg where no checks were previously carried out.

READ ALSO: Germany to check passports at Danish border during the Euros

Travellers from the Schengen zone may also face random checks during air travel, at ports or on buses and trains. 

The controls are in force until July 19th – a few days after the Euro 2024 final on July 14th.

Travellers should be prepared for possible longer waiting times at borders – and should carry valid ID as well as any travel documents they need to enter Germany. 

READ ALSO: What to know about Germany’s extra border checks for Euro 2024

22,000 officers on the job

Security is a huge factor for the event that sees 24 teams competing in several German cities. Millions of visitors from all over the world are heading to Germany to stadiums and fan zones across the country.

A total of 22,000 federal police officers are on duty to ensure security during the event – the largest deployment in the history of Germany’s police force, according to Faeser.

“They are protecting our borders, airports and rail traffic,” said the minister.

Existing controls at the borders with Poland, the Czech Republic and Switzerland were recently extended by six months until mid-December. The ministry said the aim is to continue combating smuggling offences and limiting irregular migration.

Spike in number of unauthorised entries on eastern borders

It comes as the number of migrants at the German borders with Poland and the Czech Republic – along the so-called ‘Belarus route’ – has risen again.

Police recorded 2,215 unauthorised entries on this route between the beginning of January and the end of May, authorities told DPA.

In January and February there were 26 and 25 respectively, in March the number rose to 412, in April to 861 and in May, according to initial data, to 891.

A total of 1,021 unauthorised arrivals have been detected in Brandenburg since the beginning of the year, 867 in Saxony and 327 in Mecklenburg-Western Pomerania.

But despite this recent rising trend, the overall figures are significantly lower than last year. By the end of May 2023, federal police had recorded 6,000 unauthorised entries on the ‘Belarus route’, as reported by Mediendienst Integration, which processes police statistics.

Poland and the EU have accused Russia and Belarus of deliberately helping people from crisis regions to enter the EU without permission by providing visas and logistics since 2021.

Poland has now erected a 5.5 metre high fence at its external EU border. But according to Polish border guards, people are still trying to cross the border. Since the beginning of the year, 16,500 attempts have been registered, compared to 11,200 in the same period in 2023.

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