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SWEDISH CITIZENSHIP

Swedish Migration Agency rebuked for ‘unacceptable’ processing times

The time taken for Sweden's Migration Agency to process asylum, work permit, and other requests is "unacceptable", the country's Parliamentary Ombudsman has concluded after a new investigation.

Swedish Migration Agency rebuked for 'unacceptable' processing times
Migration Agency offices in Stockholm. File photo: Adam Wrafter/SvD/TT

In a press statement, Parliamentary Ombudsman Per Lennerbrant said that the Migration Agency must make “special efforts” to address the long waiting times faced by those applying for asylum, permanent residency, or citizenship in Sweden.

He said he had decided to launch a new investigation into the issue after complaints continued to come in about long processing times, despite him highlighting the problem in a previous investigation, the conclusions of which were published in January 2021. 

“In my previous assessment I spoke of a fear that the agency’s long processing times would become the norm if serious measures were not taken,” he said.

“I am now forced to confirm that my fears appear to have been valid. The Migration Agency must make special efforts to address the long processing times.”

According to the Parliamentary Ombudsman’s statement, it is “unacceptable” that the Migration Agency, year after year, has unreasonably long processing times for a large range of cases.

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The Ombudsman criticised the Migration Agency for “slow and passive” processing in all cases which were a subject of the investigation.

A copy of the decision has been sent to Sweden’s governmental offices, as the long waiting times are also in part due to lacking resources.

Lennerbrant will continue to follow the issue of waiting times at the Migration Agency, he said.

Member comments

  1. Glad you keep bringing this topic up, it’s crazy. I’m 6 months into a predicted *36* month wait for my citizenship application, I’ve not even been given a case worker yet.

    There shouldn’t be any complications with my case. I’ve been living (as an EU citizen) with my Swedish born sambo for 4 years, the rule is you have to have been living like that for 2 years. How can the estimated wait time be LONGER than the time it would take before I can legally apply to be citizen?

    Luckily my case is not going to affect my right to be here long term, but for those who risk deportation or having their lives here uprooted it must be awful and stressful.

  2. Waiting for 42 months to receive a decision on my citizenship application having lived for 12+ years. Out of theseyears, 2 years of MSc, 5 years of PhD and now working for 5 years in IT sector. It is easy to lose patience actually.

  3. Yes, one more problem is some cases are not done via first come first serve basis.

    If there are additional documents and it’s delayed then it is fine but the basis on which the cases are picked is so unclear.

    This long time 5 months + even for certified employer and certified agency is little sad.

  4. I really hope this comes to an end. Just because of this excessive long waiting time, me and my husband is waiting for more than a 1.5 year now! Its frustrating. Even after a case officer assigned, you just keep waiting for decision. I dont know why!!

    I hope MV gets the point of how ridiculously our lives are hampered by this long waiting times!!

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For members

WORK PERMITS

Is Sweden meeting its 30-day work permit target for high-skilled foreigners?

Three months after the Swedish Migration Agency rolled out a new system for work permits, how long are highly qualified foreign professionals having to wait for a decision?

Is Sweden meeting its 30-day work permit target for high-skilled foreigners?

More than 7,750 work permit applications have been submitted to Sweden’s Migration Agency since a new system designed to speed up waiting times for skilled workers was implemented.

The new system, rolled out on January 29th, divides workers into four different categories depending on their profession. It was introduced after complaints about long waits for both first-time and renewed work permits and promised to process the top category, “A”, within 30 days.

Category A applications are those already classified as “highly qualified” under the Standard for Swedish Classification of Occupations (SSYK), and include leadership roles, roles requiring higher university education, and roles requiring university education or equivalent.

A Migration Agency spokesperson told The Local that a total of 95 percent of complete work permit applications sent in by highly qualified workers since January 29th were processed within 30 days, with a median handling time of 14 days, according to figures from April 15th.

“Our ambition is to decide cases for highly qualified labour within 30 days – sometimes it happens that the application isn’t complete and that can make the processing time longer,” the spokesperson said.

By mid-April, the Migration Agency had processed 4,461 complete applications, 550 incomplete applications and 423 applications for permanent residency which were complete but had to wait for a decision because the applicant’s previous permit hadn’t yet expired.

Around 77 percent of incomplete applications were processed within 30 days.

A Migration Agency spokesperson told The Local that there may be various reasons why an application is incomplete, but “common mistakes” include passports lacking a signature, incorrect information about accommodation when needed, no or not enough information about the applicant’s insurances, or no statement from the trade union about working conditions.

The spokesperson also said that the four percent of complete applications that didn’t get processed within a month were delayed because of, for example, the applicant failing to visit an embassy to show their passport before the deadline, having a criminal record in Sweden that required further investigation of their application, or the security police blocking their application.

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