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DRIVING

Why is it taking so long to book a driving test in Italy?

People trying to sit their driving tests in many parts of Italy are reporting long delays when booking their theory or practical exam. The Local looks at why this is happening.

Police officers stopping cars in Italy
People across Italy are reporting major delays when booking their driving tests. Photo by Miguel MEDINA / AFP

Getting an Italian driving licence (or patente di guida) isn’t exactly a piece of cake, especially for foreign residents, who, besides familiarising themselves with the national Highway Code, must also achieve a high level of Italian language proficiency before taking the test.

But the process has become more of a challenge over the past few months for candidates experiencing long waiting times – up to five months in some cases – when booking their theory or practical tests.

READ ALSO: Who needs to exchange their driving licence for an Italian one?

As many local licensing offices (Uffici di Motorizzazione Civile, which are roughly equivalent to the UK’s DVLA or the US DMV) fail to explain these delays, candidates are left wondering what the problem is. 

The short answer is that Italy’s licensing department is facing critical understaffing problems, which, by the look of things, aren’t going away anytime soon. 

“The problem is national,” Emilio Patella, national secretary of Italy’s main driving schools’ union UNASCA, tells The Local.

“The size of the [licensing department’s] current workforce is half of what it was ten years ago, or half of what it should be on a regular basis.”

READ ALSO: Do you have to take Italy’s driving test in Italian?

Cars line up to cross the Italian-Swiss border

People taking their practical driving tests in Como face a waiting time of 140 days on average. Photo by Miguel MEDINA / AFP

This means that, presently, there simply aren’t enough employees around to meet the market’s demand – a situation which is the result of “over 20 years where few to no hirings were made”, according to Patella.

Not all local offices are currently registering gigantic delays, with waiting times varying from area to area based on demand and the number of staff available.

Regions in the north-west and north-east of the country – especially Piedmont, Lombardy, Veneto and Emilia-Romagna – are bearing the brunt of the national crisis.

Como has the worst-affected office in the country, Patella says, with the average waiting time for candidates looking to take their practical test standing at 140 days (or well north of four months).

Other cities experiencing long delays include Brescia, Bergamo, Milan, Turin, Vicenza, Verona, Piacenza, Parma, and Reggio Emilia.

Katherine Sahota, a British national living in Brescia, has been trying to book her theory test since September, but says there have been “little to no appointments available” in the area.

While being denied the opportunity to book a test is sufficiently frustrating in and of its own, the issue is particularly pressing for Britons in Italy at the moment.

READ ALSO: ‘So stressful’: How Italy-UK driving licence fiasco threatens couple’s Tuscan dream

The 12-month grace period allowing British nationals to drive across Italy on UK licences is due to expire on December 31st and, with negotiations over a reciprocal agreement between Italy and the UK showing no sign of progress, many British nationals have chosen to get an Italian driving licence.

But the delays affecting many licensing offices across Italy are already undermining their efforts and mean it’s unlikely some residents will be able to get their licence before the deadline.

Sahota might just be one of them. 

“It is a helpless situation not being able to plan anything,” she tells The Local.

“I don’t think they understand how this affects the lives of people who need to drive for work, for families, for their own freedom of movement.”

Sahota’s situation, and that of many others across the country, isn’t being helped by the inherent nature of the Italian licensing system, which is built on a series of tight, consecutive deadlines. 

Red Vespa motorcycle and vintage Fiat

The Italian licensing system is based on a series of tight deadlines, which make candidates susceptible to even the shortest delays. Photo by Vincenzo PINTO / AFP

After submitting a request to take the test, candidates have six months to pass the theory exam, within a maximum of only two attempts. They then have 12 months and a total of three attempts to pass the practical exam. 

Also, those who have to resit either exam can only do so at least a month after the failed attempt.

As a result of this, even a waiting time as ‘short’ as two months might keep a candidate from being able to retake an exam within the set timeframe. If this happens, the candidate has no choice but to re-enrol and pay all the enrolment fees again.

Several reports of residents not being able to retake an exam through no fault of their own have emerged over the past few weeks. 

Stefano Galletti, president of Bologna’s UNASCA office, said last week that candidates in the city “can barely take an exam” in the given time span, with longer-than-usual waiting times often keeping people from retaking in case of failure.

READ ALSO: Some of the best learner sites for taking your Italian driving test

While hiring more examiners looks like the solution to the problem, but increasing the Italian licensing department’s workforce might not be as straightforward as many would think. 

According to Patella, the Italian government will have to either implement a special hiring policy known as ‘piano straordinario’ – an option which, he says, hasn’t been considered so far – or delegate tasks to employees of other national agencies in order to fill the current gaps. 

But, even if one of the above measures were to be put into effect, Patella believes that “we would only manage to get back to a normal state of things in around three years” – that’s also because “being an examiner is not a very sought-after job and few people are still willing to do it”.

In the meantime, residents facing delays can get in touch with the Italian licensing department’s support centre to report their issue or ask for guidance. 

It’s also worth noting that residents are allowed to sit their driving tests in a province other than the one where they reside. 

However, if the province where they choose to take the test doesn’t border that in which they are resident, the licensing office can ask candidates to give a valid reason for the choice and to provide additional documentation.

For further information, contact your local licensing office (Uffici di Motorizzazione Civile). Find details of your nearest office here

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DRIVING

Reader question: Can I drive a friend or relative’s car in Italy?

If you're visiting or staying in Italy for any length of time and are planning on doing some travelling, a generous neighbour or relative might offer you access to their vehicle. But what does the law say about driving someone else's car in Italy?

Reader question: Can I drive a friend or relative's car in Italy?

Question: We live in Canada but also own a home in northern Italy. Our Italian relatives often tell us that we can use their cars any time, but we are afraid in case of an accident or damage.

Could we as non-residents be added to their car insurance as an extra driver?

In Italy, car insurance covers the vehicle rather than the driver, meaning that in principle anyone with a valid driving licence (including foreign licences recognised by Italy) can drive someone else’s car with their permission.

There are, however, some restrictions that it’s important to be aware of before jumping in your great aunt’s Fiat 500 and puttering off down the Amalfi coast.

Italy’s Codice della Strada, or Highway Code, says that if you’re driving someone else’s car for more than 30 consecutive days, they should notify the Civil Motorization Office (l’Ufficio di Motorizazzione Civile) to add your name to the vehicle registration certificate.

Though it’s arguably hard to prove that someone’s violated this rule, failing to follow it could get you stuck with a fine of between €727 to €3,629, so it’s worth abiding by.

All cars in Italy must have third-party insurance, known as Responsabilità civile autoveicoli or RC Auto, which covers any bodily harm or property damage caused by the driver to other people, including the driver’s own passengers.

READ ALSO: MAP: Where in Italy is car insurance cheapest – and most expensive?

Car insurance costs are high in Italy, and one way to get a lower premium is to buy insurance that only covers certain categories of drivers (e.g., those above the age of 26, or who’ve held a licence for a certain number of years) – so it’s important to check that you’re covered under the owner’s insurance.

If you’re worried about the risk to yourself or your friend’s vehicle, you’ll want to check that they have additional insurance on top of RC Auto, such as a polizza Infortuni conducente (driver accident coverage) or polizza cristalli (broken window coverage) – or see how much it would cost to add these on.

READ ALSO: EXPLAINED: How to pay Italian traffic fines from abroad

There are also restrictions on the type of vehicle a newly-qualified driver is allowed to drive in Italy, so if you haven’t had your licence for long, you’ll want to make sure it’s valid for the specific car you’re planning on borrowing.

Bear in mind that if you’re visiting Italy as a tourist and have a non-EU/EEA licence, you’ll need to apply for an International Driving Permit or get your licence officially translated for it to be valid.

And if you’re in Italy for more than 12 months, you’ll either need to apply to get your foreign licence converted (if your country has a reciprocal agreement with Italy), or pass an Italian driving test.

If you’ve considered all of these factors and still think it’s a good idea, borrowing a friend or relative’s car can be a cost-effective and convenient way to explore Italy without having to fork over hefty rental fees or risk getting stung with hidden costs.

Just make sure to familiarise yourself with some of the idiosyncrasies of Italian driving culture before setting off.

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