SHARE
COPY LINK

TRAVEL NEWS

Spain’s visitor numbers in 2021 fall far short of tourism targets

Spain's vital tourism industry welcomed 31.1 million foreign visitors last year, well below pre-pandemic levels and far short of the government's target, official statistics showed Wednesday.

People visit the Sagrada Familia basilica in Barcelona on May 29, 2021 as it reopens for tourist visits. (Photo by Josep LAGO / AFP)
People visit the Sagrada Familia basilica in Barcelona on May 29, 2021 as it reopens for tourist visits. (Photo by Josep LAGO / AFP)

The figure from the National Statistics Institute was 64 percent higher than in 2020, when the pandemic decimated the travel sector worldwide as countries imposed lockdowns and closed their borders.

But it remained 63 percent below the 2019 figure, when 83.5 million tourists visited Spain, the world’s second most popular destination after France.

The government had hoped to see 45 million foreign visitors in 2021.

Spain’s tourism industry accounted for 12.5 percent of its economy before the pandemic. The figure fell to just 7.4 percent last year, according to the Exceltur tourism association.

British tourists, who before the pandemic made up the biggest national group of visitors, only numbered 4.3 million in 2021.

The French became the biggest contingent last year with 5.8 million visitors, up 49 percent from 2020, followed by the Germans at 5.2 million, an increase of 117 percent.

The official figures show tourists spent 34.8 billion euros in Spain last year, or 76 percent more than in 2020, but 62 percent less than in 2020.

Tourism Minister Reyes Maroto highlighted the figures from December when 2.9 million tourists visited Spain, despite the “uncertainty generated by Omicron”, the highly-contagious Covid variant which has been sweeping Europe.

“The sector will consolidate its recovery in 2022,” she said.

Member comments

  1. Really? Even though they were that close to making everyone wear a freaking mask on the beach? When they made it close to impossible to enjoy anything related to tourism like, I don’t know eating, drinking and relaxing? Weird, who would have seen this coming!

Log in here to leave a comment.
Become a Member to leave a comment.

TRAVEL NEWS

Spain fines airlines €150 million for abusive practices against passengers

Budget airlines including Ryanair and EasyJet have been fined €150 million by Spain's Ministry of Consumer Affairs for 'abusive practices' against passengers, including charging for cabin bags and seats.

Spain fines airlines €150 million for abusive practices against passengers

Spain’s Ministry of Consumer Affairs has handed out a historic fine to four budget airlines, citing ‘abusive practices’ against passengers.

The airlines Ryanair, EasyJet, Volotea and Vueling, all companies that are major players in routes to and from Spain, have been fined €150 million between them by the Ministry following an investigation opened in June 2023.

The practices, deemed ‘abusive’ by the Ministry, include applying extra charges for taking hand luggage on board and for seat selection when accompanied by children or dependent persons.

READ ALSO: EES: When will Europe’s new passport system be launched?

The investigation was opened following repeated complaints by Spain’s two biggest consumer watchdog groups, Facua and the OCU (Organización de Consumidores y Usuarios) dating back to 2018.

Rubén Sánchez, Facua’s general secretary, said in a statement: “It’s been almost six years fighting to get the authorities to act against practices in which airlines have been illegally inflating their profits and we have finally succeeded.” He also encouraged affected passengers to reclaim their money, a process that is for now unclear but consumer groups will lead on.

Following the announcement, OCU spokesman Enrique García recommended on Spanish TV network La Sexta that affected passengers should try and find any itemised receipts they have showing specific charges. He also added that any passengers booking flights with the affected airlines moving forward should keep a record of all payments and extra charges.

Although the Ministry has not published a full breakdown of the penalties, Spanish media reports that Ryanair, the first to start charging for carry-on baggage, back in November 2018, received the largest fine. Earlier this month Ryanair reported annual profits of €1.92 billion. 

Vueling had the next highest sanction, and then EasyJet and Volotea, according to Facua.

A note from the OCU gives more detail on the practices in question and states that the sanctions were imposed for the following abusive business practices:

1. Extra charges for booking an adjacent seat for accompanying minors or dependent persons.
2. Extra charges for hand luggage in the cabin.
3. Lack of clarity on the ticket price, meaning that the final price paid is often higher than originally advertised.
4. Not allowing cash payments both at the airport and on the plane.
5. Applying a surcharge for reprinting boarding passes at the airport (only in the case of Ryanair).

Spain’s Airline Association (ALA) has criticised the decision “to fine with disproportionate amounts this practice, as it will harm consumers by removing the option for passengers to get exactly what they need.”

It is the largest sanction ever handed out for practices against consumers, according to Facua and the OCU.

All four airlines have the right to challenge the decision, first before the Ministry of Consumer of Affairs and then before the Spanish courts, if necessary. 

SHOW COMMENTS