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RENTING

Renting in Austria: How to find a furnished apartment

In Austria, most rental apartments are unfurnished, which is not always convenient for new arrivals, students, or those on short-term contracts. But there are alternatives if you know where to look.

Furnished apartment
There are lots of factors to consider in your Austrian apartment hunt: price, location, and furnished vs unfurnished. Photo: Patrick Perkins/Unsplash

The typical situation in Austria is that your apartment won’t come with any of the furniture. You can expect to have the bathroom and kitchen fittings including in many cases a built-in kitchen, but often not a washing machine.

Additional furnishings such as the bed, tables and chairs, storage, light fittings, and curtains are rarely included.

Serviced apartments

One option for those who prefer a furnished rental is to look for a serviced apartment. These are a popular choice for new arrivals during their first few months, or for people on short-term work contracts. 

In this type of housing, you can typically expect a small kitchenette (think a hob and microwave, but no oven and limited preparation space). Extra services like a weekly clean and WiFi will usually be included in your monthly cost. Some buildings may have communal areas like co-working spaces or even a gym or pool.

However, rent tends to be quite a lot higher than a usual one-bedroom apartment, particularly since serviced apartments are typically small and compact.

Companies that specialise in furnished apartments

As well as serviced apartments, several companies offer furnished apartments, often targeting the expat or international community. These include Housing Anywhere, The Homelike, TempoFlat, and AirBnb for example.

However, be aware that in many cases the price you pay for the convenience with these companies is, well, a higher price; when The Local checked rates for the above sites in Vienna, they were significantly above what you would expect to pay on the private market, even taking into account extra costs for furniture rental. 

Tap into your network

Beyond browsing the usual property sites and checking out serviced apartments, you also have the option of using informal routes for finding a new home.

Even if you don’t yet have local friends and colleagues to speak to, Facebook groups for foreigners in your city, for example, might be a good place to find people who are leaving their apartment and need to hand over the contract to someone else. If you can take on the furniture as well as the contract, that could be a win-win situation.

The private rental market

You can also search for long-term furnished rentals, which like unfurnished apartments may be rented privately or (more often) via an estate agent. Look for apartments labelled as ‘möbliert’ on the usual rental services such as Willhaben, Immoscout and Der Standard. 

Make sure to check the description carefully, or speak to the landlord, to find out exactly what is included. You can’t assume that everything in the pictures will be left for you; some unfurnished apartments will be illustrated with photos of the current tenant’s furniture.

If you do rent a furnished place privately, it’s good to know that there are two different ways the costs might be worked out. 

The first is that sometimes it is possible to ‘take over’ the furniture when you rent the property. This means that you pay a one-time fee (called an Ablöse) to buy the furniture, which is then yours to use, maintain, and keep or sell on when you leave.

In other cases, you rent the furniture. This usually means that your rent includes a Möbelmiete (literally ‘furniture rental’), which you pay as part of your monthly fee — the landlord should provide you a breakdown of the different costs including basic rent, VAT, service charges, and this furniture rental.

There are pros and cons to each option, including the fact that the Ablöse is often a significant upfront cost. With Möbelmiete, you’re paying more each month but if any of the items break and it’s not your fault, the landlord is responsible for their repair or replacement, whereas if you paid an Ablöse for them, you own them and have to pay for their upkeep. The disadvantage of Möbelmiete is that you can’t get rid of the items, so could be stuck with furniture that’s not to your taste. 

While there are options out there for furnished rentals, it does mean limiting your options — the vast majority of rentals in Austria are furnished. If you’d rather focus on finding a perfect apartment, it might make more sense to just factor the cost of furniture into your budget, particularly if looking for a long-term home, but it’s an individual decision. There are always options for making your new place a home without spending a fortune upfront, such as browsing secondhand shops or joining a ‘buy nothing’ group in your area.

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RENTING

‘Betriebskosten’: What are the extra costs renters must pay in Austria?

Renting an apartment in Austria means you’ll have to budget not only for the rent, but other somewhat hidden monthly costs and expenses.

'Betriebskosten': What are the extra costs renters must pay in Austria?

Understanding operating costs or the specific expenses landlords or property agencies charge renters, is crucial for staying on top of your monthly payments when renting a place in Austria. These extra costs, known in German as Betriebskosten, are strictly regulated by Austria’s Tenancy Act. 

Here are the operating expensses that are chargeable to tenants, according to the MieterHilfe Public Association:

  • Water/wastewater and costs of leak testing, plus excess consumption due to burst pipes, but does not include disproportionate additional consumption for commercial operations;
  • Rubbish removal (and also clearing out floors and cellars);
  • Clearing out abandoned property;
  • Pest control, with costs such as extermination and periodic inspection or removal of pigeon droppings. Installation of pigeon screens is not included;
  • Sweeping fees (chimney sweep);
  • Electricity for lighting and communal facilities, such as the stairwell, but also replacement of light bulbs, fuses or switches;
  • Insurance premiums for fire, liability and water damage;
  • Insurance premiums for glass breakage and storm damage provided that more than half of the tenants have agreed to this being passed on;
  • Management fee (there is a set administration fee per square metre of usable space and building construction year)
  • House cleaning, including wages and social payments if there is a caretaker, plus materials; 
  • Public charges, unless there is a prohibition on passing them on – offsetting of property taxes is permitted;
  • Ongoing operating costs for communal facilities (lift, heating, playground, green areas, common rooms, etc.).

However, costs such as maintenance and repair work can never be charged under operating expenses.

The same goes for any ‘disproportionate additional costs or consumption due to commercial operations ‘, which refers to costs that are significantly higher than what would be considered normal for residential use or costs that are incurred due to the operation of a business within the rented property. 

READ ALSO: Tenant or landlord – Who pays which costs in Austria?

Vienna’s association for tenants MieterHilfe has a calculator that uses average values to show whether the Betriebskosten you pay are comparatively low, medium or high. The association notes, however, that even low values could be considered unauthorised billing in some cases. In contrast, high values could be correct – the calculator only shows if you are paying too much compared to other properties in the city.

You can check the values HERE. You will need to know either the total usable area of the building or the usable area of the flat and the operating cost share—this information is usually shown in a payment statement you receive from property management. 

What if I believe I am being unfairly charged?

If you think you are paying too much, but the charges are legal – such as for water electricity etc, then you would need to raise this issue with property management. They could take measures to save on operating costs, such as replacing old light bulbs with more energy-efficient ones or setting lights to a timer instead of a traditional light switch, for example.

There are many possible reasons for high or low values, according to the City of Vienna. For example, you may pay comparatively low for water one year because of a small number of residents, while the following year, there are leaking sanitary facilities and a burst water pipe that raises costs.

Buildings with many communal areas and green spaces often tend to have higher operating costs, especially for water, electricity, and housekeeping. 

However, things are different if you think you are being unduly charged—that is, there are charges in the operating costs that do not belong there, such as unapproved construction repair.

READ ALSO: Renting in Austria – The key things foreign residents need to know

If you are unsure of the costs, there is a significant deviation from average prices for no particular reason, or you believe that you are being charged for something not legally admissible as an operating cost, you could have a free check carried out by MieterHilfe or a tenant protection organisation. 

If there is a suspicion of unauthorised billing that cannot be dispelled between tenants and the property management company, this will be clarified at the arbitration board. The arbitration board is an independent body that mediates disputes between tenants and landlords. It is a point of contact before the courts in case of difficulties or legal disputes, and its decision is legally binding.

Property management companies and landlords must settle the operating costs for the previous year by 30 June at the latest and disclose them to tenants. This deadline is set to ensure that tenants have sufficient time to review their cost statements and raise any concerns before the new rental year begins. All expenses must be itemised in the statement, providing transparency and allowing tenants to see exactly what they are being charged for.

They are obliged to provide tenants with a detailed summary of the statement and the invoice documents. If the operating costs per square metre exceed €2, a more detailed review is recommended, according to the City of Vienna.

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