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HEALTH

READERS REVEAL: What do foreigners think of the Norwegian healthcare system?

We asked our readers in Norway to share with us their experiences of the Nordic country's healthcare system.

Pictured is a stethoscope
Here's what foreign residents think of the Norwegian healthcare system. Pictured is a stethoscope. Photo by Online Marketing on Unsplash

Most healthcare in Norway is covered by the Norwegian National Insurance Scheme, with residents paying a small service charge for health care costs. For example, a consultation with a GP costs 160 kroner

Once you’ve paid more than 2,460 kroner in approved user fees, then you will receive an exemption card with all treatment covered by the national insurance scheme after that being free. 

READ ALSO: How Norway’s health insurance scheme works and the common problems foreigners face

Overall, 46.2 percent of respondents to our straw poll said that they had bad experiences with the healthcare system, while 15 percent said they had good encounters. The same proportion, 15 percent, answered in the “neither good nor bad experiences” and “very bad experiences” categories, while seven percent said they had very good experiences. 

Among the positive aspects of the Norwegian healthcare system that readers told us about were competent GPs, excellent quality of treatment, good quality service and giving birth. 

“Doctors take the time to explain the situation and solutions. Avoiding antibiotics as much as possible is a great strategy,” George from Lysaker responded. 

Another reader who had broken their ankle praised the healthcare system and the human way in which they were treated. 

“I had an accident, and I seriously broke my ankle, the Norwegian system did the best it could. The people who treated me were polite and very human, they really cared,” the reader wrote. 

May from Ålesund praised the fact that they could get a same-day appointment with their fastlege (GP). However, this wasn’t the case for everyone (see below). 

In an earlier survey on healthcare in the country, readers also praised doctors’ bedside manner and the excellent facilities. 

While one reader praised the short waiting times for a GP, others said they had experienced the opposite. Waiting times were the biggest issue cited by readers, with one person who didn’t want to be named saying they waited a year for neurological testing. 

Anotehr reader said they had waited a long time to be assigned a doctor. 

“I moved from Oslo to Tromsø, and I am currently without a GP. Helsenorge didn’t think this was an issue and told me to visit a hospital if I needed to see a doctor. How can a municipality have no slots for a doctor? Everyone has the right to a local doctor, and I’ve been left with nothing. All I can do is join a waiting list in the hopes a place turns up before I get ill,” Sinead from Tromsø wrote.

READ MORE: Why are more people waiting to be given a GP in Norway?

Sivakumar also complained about the lack of appointments. 

“It’s not possible to get an appointment. There is always a waiting time. They are also not proactive in assessment,” Sivakumar added that while identifying issues wasn’t straightforward the care received once the problem was found was exceptional. 

Others said they experienced difficulties accessing GPs.

“Having to constantly contact and chase to book appointments or change appointments, and often having ‘no diagnosis’ or being left to try things without any follow-up (is a problem),” Simon, from Oslo, responded.

What could be improved upon?

There were several things that readers thought could be made better. For example, many want dentistry included in the national insurance scheme, as well as shorter waiting times and cheaper medicines. 

“Free dental healthcare, more efficient diagnosis and treatment and lower cost of medications” were some of the things one reader told us that needed to be improved. 

Simon from Oslo wanted better aftercare. 

“Aftercare and case resolution, not having issues left unknown or untreated. If a diagnosis can’t be made, send me to a specialist and follow up,” he responded when asked what could be better. 

Sinead from Tromsø was among a number of readers who wanted to see more slots for doctors so they could be appointed a GP. 

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HEALTH

Everything you need to know to survive Norway’s pollen season

Pollen season in Norway begins earlier every year. Here are several tips to hopefully help get you through the season unscathed.

Everything you need to know to survive Norway's pollen season

Plan ahead

The best place to check for pollen forecasts in Norway is the Norwegian Asthma and Allergy Association.

Their forecast has an overview of pollen spread per county and the type of pollen spreading. It uses a colour-coded system to let you know what to expect.

This can help you get a more detailed overview. For a quicker look, you can use the weather app YR, which lists any pollen warnings in your general area.

Having a general overview of when pollen spreads in the different parts of Norway is also quite handy.

Pollen warnings aside, also be sure to check the weather. Warm, dry weather and wind will spread much more pollen.

The pollen season varies across Norway

Over the past 10-15 years, the pollen allergy has begun as early as February.

The pollen season begins with alder and hazel in western Norway before spreading to eastern Norway.

However, those in northern Norway and mountainous areas in southern Norway avoid the alder and hazel pollen season altogether.

Birch pollen season is April, May, and June, and as a lot of pollen is released, this can cause trouble for allergy sufferers.

The salix, or willow, pollen season is generally between April and May.

Grass pollen, on the other hand, doesn’t begin in Norway until June, meaning those with a grass allergy have quite a bit of time to prepare. This season will last until August.

Most allergy sufferers in Norway begin to feel symptoms in mid-April. It is recommended that they start renewing prescriptions before this.

Those with a pollen allergy are also advised to take medication before symptoms become too severe.

The mugwort pollen season begins in July and August.

However, in mountainous regions and northern Norway, the pollen season won’t arrive until a month later.

Medicines

There are a variety of non-prescription allergy medicines that you can buy over the counter in Norway.

These come in the form of allergy tablets, eye drops and nasal sprays to relieve symptoms.

Many newer varieties of antihistamines are available in Norway, and they don’t have the traditional side effects of fatigue and drowsiness.

When purchasing nasal sprays, you must be careful with their use. Overusing nasal sprays can cause the user to feel more congested than they were originally and may lead to dependence.

You can also try an allergy vaccination treatment. This lengthy process involves giving tiny doses of the allergens you are allergic to. Eventually, the body gets used to the allergen and stops reacting to it.

Over-the-counter medications are recommended for mild and moderate symptoms. If your symptoms are long-lasting or particularly severe, you should contact your GP.

Once you’ve made an appointment, your doctor will ask about your medical history. If you already know you have a pollen allergy and which allergen you are allergic to, you should let the doctor know.

If the symptoms are new, the doctor may schedule some allergy tests to identify the allergen. These allergy tests can typically be done without a referral.

The doctor will likely perform a blood and “prick” test. This is when you are pricked with a small concentration of suspected allergens.

Even if you have previously been diagnosed with an allergy, the doctor may decide to run tests anyway.

Doctors will generally prescribe the medicine they think best relieves your symptoms.

Other tips

During pollen season, don’t hang any laundry outside as this could lead to your clothes, bedding and towels being covered in allergens.

A vacuum cleaner with a HEPA (high efficiency particulate air) filter may also be a wise investment as these are designed to catch pollen and other particles.

You will also need to make sure that pets are groomed regularly, as they typically catch pollen in their fur and could spread pollen all over your home.

Simple acts like shutting vents when the pollen level is high and keeping your bedroom door closed during the day to minimise the spread of pollen from the rest of the house are also worthwhile.

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