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HEALTH

Reader question: How do I get a flu vaccine in Austria?

Last year, the number of people who got vaccinated against the flu rose significantly in Austria, with some states offering the jab for free. A reader got in touch to ask what the situation will look like this winter.

Woman with flu in bed with tissues
Getting the flu vaccine can help protect you and others around you from illness, but who's eligible for a free jab in Austria? Photo: Andrea Piacquadio/Pexels

How do I get a flu vaccine in Austria, and do I have to pay?

It depends on where you live and whether you belong to an at-risk group.

The flu vaccine is recommended for all adults in Austria, but some groups are particularly at risk from either catching the flu or falling severely ill with it.

The following groups are strongly recommended to get the flu vaccine: babies and toddlers, people aged over 60 (around 90 percent of all Austria’s flu deaths fall into these two age groups), people with certain chronic illnesses, people working in healthcare and care settings, pregnant people and those trying to get pregnant, and people with frequent contact with the public such as those working in retail or gastronomy.

This is particularly important during the Covid-19 pandemic for two reasons. Firstly, the fewer people who get severely ill from flu, the greater the capacity in the healthcare sector will be. And secondly, this year there is a high risk of a flu outbreak because last year there was no real wave of flu due to the measures in place to reduce the spread of Covid-19.

Austria’s Chamber of Pharmacists also recommends getting the flu vaccine before winter travel overseas, with the flu season having already started in several popular holiday destinations for Austrian residents such as Croatia.

The recommended time for getting the vaccine is between late October and November, to ensure that you have the best change of protection during the usual peak of the season in December to January.

As for the cost of the vaccine, it is not free for adults as a general rule, but many groups can get the flu vaccine without paying.

For children aged between six months and 15 years, the vaccine is free, wherever you live in the country.

For adults, the vaccine is organized at a regional level, with most states procuring vaccines to be distributed for free among staff of healthcare facilities, elderly care homes, and schools for example. Some private employers also offer the flu vaccine for free, and some insurance programmes cover the cost.

If you don’t belong to any of those categories, you should contact your doctor to find out more. You can also find out more by calling the health information phoneline 1450 or by contacting your local authority responsible for organizing vaccinations; the contact details are listed here by the government.

The vaccine often costs money for adults outside the targeted groups, for example in Upper Austria the cost is €15, in Styria €16, in Salzburg €20, in Carinthia €22.

Last year, many states offered free flu vaccines for members of the public outside risk groups, but fewer are continuing the campaign this year. One exception however is Vienna, where you will be able to get a free flu vaccine starting from early November by booking online or speaking to your doctor.

You need to bring a photo ID to your appointment, and your e-card if you have one.

Got a question about life in Austria? Contact our editorial team at [email protected] and we will do our best to help you.

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LIVING IN AUSTRIA

‘Haushaltsversicherung’: How does Austria’s home insurance work?

'Haushaltsversicherung' is one of Austria's most popular types of insurance. It is not mandatory, but it is certainly worth evaluating, especially as it comes with many possible add-ons.

'Haushaltsversicherung': How does Austria's home insurance work?

Austrians are certainly obsessed with insurance coverage, and one of the most popular and common ones is known as the “Haushaltsversicherung”—if you don’t have it already, you have certainly heard of it. Here’s what you need to know about household insurance.

Firstly, this insurance covers damages to “all movable objects within your own four walls,” as Austria’s Chamber of Labour (AK) explains. This includes furniture, carpets, and electrical appliances. It would also cover damages caused by fire, storms, water, burglary, and glass breakage. 

Certain types of insurance, such as private liability insurance or mandatory dog liability insurance, are almost always combined with household insurance—another reason why the Haushaltsversicherung is so popular in Austria.

READ ALSO: What kind of insurance do I need to have in Austria?

However, there are enormous differences in premiums and benefits, so experts suggest you check precisely what you need before taking out insurance. The AK also says you should talk to an insurance advisor to learn more about your specific case and needs, particularly if you have any valuables in your home. 

Additionally, they said: “It makes sense to check your policy every few years to ensure that you are properly insured. This guarantees that the sums insured and the risks included are up-to-date and sufficient”.

What should I keep an eye on when reviewing policies?

Of course, different companies have their own offers, and they are often highly customisable to fit your apartment and lifestyle—some things you need to be aware of, though.

Certain policies are tied to the size of your apartment, while others will have a lump sum regardless of the size of your place. Policies also usually differ depending on whether you live in an apartment or a house. 

While most insurance will cover glass breakage (such as when a hail storm breaks your window, for example), some might have it as an add-on (wahlweise mit Glasbruch). 

You may also add other types of insurance to your household insurance, the most common being mandatory dog liability insurance (Hunde-Haftpflicht), legal insurance (Straf-Rechtsschutz), and sports insurance.

READ ALSO: Should I take out insurance before skiing in Austria?

It’s worth it to read each policy, but you should know some common clauses beforehand. For example, insurance often won’t cover burglary costs if your house has not been properly secured and locked. This might seem obvious, but since door knobs don’t open from the outside without the key, people often leave their homes, especially for short errands, and don’t lock the doors all the way. Insurance and safety experts recommend you get in the habit of locking your home doors.

It’s also important to check if your insurance will pay you “Neuwert” or “Zeitwert” in case of damage. 

A Neuwert means the insurance will pay for a replacement object, regardless of how old the stolen or broken one was. However, many insurance policies still contain the so-called “Zeitwert”, something like “current value”, so you wouldn’t receive an amount that could pay for a new product. Instead, a loss of value of around 10 percent per year could be expected for most objects.

What should I do if there is damage to my home?

If you see any damage to your home from burglary, accident or other types, you need to notify your insurer immediately and report the damage you have suffered. 

The insurance conditions usually stipulate a maximum period of three days for reporting a claim in property insurance. The Chamber of Labour also recommends that you send a written notification of the claim (preferably by registered mail, they add).

“Make a list of all items that have been destroyed or lost and enclose it with your report to both the insurer and the security authorities”, they said. And, of course, in the event of fire burglary or robbery, always inform the fire department or police authorities.

READ ALSO: EXPLAINED: The Austrian insurance for if you get sued – or want to sue someone

How long does the insurance last, and how much does it cost?

The insurance term is usually specified in the counteract. In general, though, you can terminate it after the third year with one month’s notice if the contract has not already expired.

If you move house or move abroad, you can terminate your household insurance contract. You can cancel the insurance the day before the move begins (preferably by registered letter).

If you do not exercise your right of termination, the insurance will remain valid during the move and in the new home.

Regarding prices, they can be as low as a few euros a month (such as insurance specifically tailored to students living in shared flats) to several hundred a month if you have a large place with plenty of valuables or include several add-ons. 

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