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RESIDENCY PERMITS

Do I have to get a new Spanish residency card if I renew my passport?

A passport renewal often involves getting a new document with different numbers and details on it, but does that mean foreigners in Spain also have to get a new residency document as well every time?

Do non-EU nationals have to get a new TIE Spanish residence card (pictured) when they renew their passports? Background photo: Jacqueline Macou/Pixabay
Do non-EU nationals have to get a new TIE Spanish residence card (pictured) when they renew their passports? Background photo: Jacqueline Macou/Pixabay

If you’re an EU/EEA or Swiss citizen based in Spain, you no doubt have a green residency document, either an A4-sized sheet or a credit card-sized paper one, called the Certificado de Registro de Ciudadano de la Unión (Registration Certificate of an EU citizen).

If you’re a non-EU/EEA national, you will have a foreigner’s identity card or Tarjeta de Identidad de Extranjero (TIE), a biometric document with a photo of you and other information.

Some UK nationals may only have green residency documents because they were residing in Spain before July 2020, but they have been encouraged to exchange them for TIEs by Spanish and British authorities.

READ ALSO – Reader question: Does Spain’s TIE residency card always have an expiry date?

So do foreign residents from EU nations or third countries have to renew either of these residency documents whenever they get a new passport from their home country?

The answer is no. There are several circumstances in which Spanish residency documents should be renewed, but a change of passport is not one of them. 

The reason for this is that neither the green residency documents for EU nationals nor the TIEs for third-country nationals contain the foreign residents’ passport numbers.

Instead, they have the NIE, the foreign identity number of the person (Número de Identidad de Extranjero), which never changes. 

Both types of foreign identity documents do contain your nationality and address.

READ ALSO: Can I be a resident in Spain and the UK?

Crucially if a foreigner does change their address in Spain, they do have to update first their padrón (town hall registration) and then go to their extranjería office to apply for a new card after filling in a form and paying a fee. The process can also be carried out online.

You will have to show your passport and present copies so it’s important that it’s still valid when you do so, as is the case for any other reason for a residency renewal or update.

Other reasons for having to renew your residency document include changing personal details such as your surname or when the residency document expires (two months before and up to three months after).

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For members

RESIDENCY PERMITS

Why is it so hard to get an appointment at some of Spain’s foreigner offices?

One of the reasons Brits in Spain say they haven't got a TIE residency card yet is the apparent impossibility of getting an appointment at their local extranjería office or police station. So is there any truth to this?

Why is it so hard to get an appointment at some of Spain's foreigner offices?

Anyone who has tried to do anything official in Spain will be well aware of the dreaded cita previa system, whereby they must first make an appointment.

For foreign residents, this is not a simple task. It’s not just a question of simply making an appointment as more often than not, there aren’t any available.

And it’s not like you can just log-on a day later and find more. Many people spend weeks or even months trying to make these appointments, so they can carry out mandatory bureaucratic procedures.

These appointments are needed for everything from applying for or renewing your TIE if you’re non-EU to getting your EU green residency card. They’re needed again when going in for fingerprinting or even just trying to pick up your card once it’s ready.

Earlier this week, the British Embassy in Madrid stressed that it’s “really important” that the 200,000+ UK nationals in Spain with a green residency certificate exchange it for a TIE card “as soon as possible” to avoid issues with the EU’s new Entry-Exit System. 

READ ALSO – ‘Get the TIE now’: Brits in Spain urged to exchange residency document

The problem is that the exchange has never been made compulsory, only strongly encouraged and around half of British residents in Spain still haven’t gotten their TIE after Brexit.

In reaction to the announcement by the British Embassy, numerous British residents in Spain commented how hard it is get an appointment at their local police station or extranjería (foreign affairs) office.

Could the difficulty in getting an appointment be one of the reasons to blame for this?

So why are these cita previas so coveted and why are they so difficult to get?

Unfortunately, it’s not just a question of simple Spanish bureaucracy. There’s something slightly more sinister going on here. The fact of the matter is that if you go to certain relocation companies, firms and agencies they can get you an appointment straightaway – if you pay for it.

A year ago in May 2023, Spain arrested 69 people for blocking appointments at immigration offices. They were accused of booking up all the available appointments via a computer bot to later sell to foreigners to make a profit, despite the fact that this process should be free.

Arrests were carried out in Madrid, Albacete, Alicante, Almería, Badajoz, Barcelona, ​​Vizcaya, Burgos, Cádiz, Córdoba, the Balearic Islands, Marbella, Murcia, Tarragona, Tenerife, Toledo and Valencia, which gives us an idea of how widespread the illegal practice is.

Although Spanish police managed to dismantle this particular ring of criminals, it did not solve the problem.

Just seven months later in December 2023, ONG Movimiento Por la Paz (MPDL) confirmed to Levante news in Valencia that the ministry’s network had been hacked for two years and that it was unfair to foreigners who were being discriminated against because of it. 

They also claimed that the police and foreign ministry knew about the problem and still let it happen. 

Vincente Marín, CEO and lawyer for Parainmigrantes website aimed at foreign residents and those wanting Spanish nationality, confirmed this in a video he posted on the site.

He explained that bots hack into the system and that whenever appointments become available, they can book them up in seconds and then sell them on the black market for between €100 and €200, admitting it was a big problem for his firm too.

The initial screen of the appointment page (cita previa) on Spain’s extranjería website, and where many foreigners find it impossible to book residency official processes.

Fast forward to February 2024 and a group of lawyers and gestores from Castellón and Valencia denounced the system, saying that it was “controlled by criminal mafias”. They also cited the problem of bots hacking the system and complained that some of their clients still hadn’t been able to get appointments in five or six months.

In May of this year, the issue is still ongoing. Balearic news site Ultima Hora reported several readers who had been trying to get appointments for months in Mallorca and had been unsuccessful.

One has to get an appointment before her residency card runs out in June and was even considering paying an agency who were asking for €200 to help her get one.

Wherever there’s a sizable population of foreigners, from Barcelona to Valencia, the extranjería website has generally been ‘hacked by bots’.

In order to improve the situation more national police have been called in to work at the Immigration Office in Orihuela (Alicante) because of the number of foreigners living in the area. The police there have confirmed that they have allocated more resources for the issuance of documents too, to try and speed up processes. 

If you’re trying for an appointment the best option is to aim to not pay for one if you can help it, as you’re only fuelling the problem.

Reputable law firms may still be able to help you get one by dedicating more resources to applying for them manually, but you shouldn’t have to pay over the odds for what should be a free service. 

Here are our tips on how to get a cita previa when it seems impossible. 

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