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PROPERTY

Ten tips for finding an apartment in Austria

From where to search to what to watch out for, here are ten tips to be aware of when looking for a flat in Austria.

Ten tips for finding an apartment in Austria
Photo: DIETER NAGL / AFP

From cultural quirks to simply knowing where to look, there are several hurdles internationals face finding housing in Switzerland.

Here’s what you need to know. 

Work out where you want to live: Vienna

Vienna continues to be a massive drawcard for people from all over the world, even in the midst of a pandemic. 

So if Vienna is where you’re headed, it’s best to get an idea of what you need before you start your search. 

Vienna has 23 districts (Bezirke) each with its own characteristics, advantages and disadvantages. So whether you are looking for an elegant, central flat on a cobbled street, or a family home near vineyards and forests, there is something for you.

Check out our guide on the best places to live in Vienna. 

REVEALED: The best districts to live in Vienna

Be aware of Vienna’s social housing

Something quintessentially Viennese is the city’s extensive city-owned housing, which is widespread, top quality and very popular. 

There are around 220,000 city-owned flats in Vienna, which represents roughly 25 percent of the city’s housing stock. 

More information about Vienna’s municipal-owned housing is available at the following link. 

The Karl Marx Hof, a social housing project in Vienna. Photo: Joe Klamar/AFP
The Karl Marx Hof, a social housing project in Vienna. Photo: Joe Klamar/AFP

Work out where you want to live: Countryside 

One thing to remember is that Austria is relatively small. Moving to the country might really mean something for people from the United States or Australia, but in Austria, a major town is unlikely to be too far away. 

With Austria’s public transport networks and road infrastructure, a move away from urban areas might be just what the doctor (and accountant) ordered. 

But from dialect to carrying cash, a move to the country is not without its challenges – as we wrote in our following guide. 

READ MORE: Six things to expect when you move to the Austrian mountains

Search

There are a number of online platforms which list available apartments for rent and for purchase. 

These include (but are not limited to) Immoscout24 – which incorporates the ImmoDirekt and Immobilien sites – along with Bazar, Willhaben, Immowelt, Wohnnet, Flohmarkt, Housing Anywhere and Just Landed. 

Note: The Local Austria has not received a commission or any kinds of juicy kickbacks from these sites. 

Preparation

When going to a viewing, it makes sense to be prepared. 

If you like something, there’s a good chance that others will too, so make sure you have all your documents in order. 

It is not an uncommon sight to see people at house viewings with all of their application forms already completed to be handed straight to the agent. 

Renting versus buying: What should I do?

This isn’t Austria specific of course, but it is an important consideration. 

As we wrote about in our explainer on this topic, property ownership is very rare in Austria. 

READ MORE: Why do so few Austrians own their home?

This is however largely grounded in cultural and historical factors, so don’t rule out owning a flat from the get go. 

The eventual decision will obviously depend on your personal circumstances, but if you’re unsure, have a ready of the following guide to get an idea if renting or buying is for you. 

READ MORE: Is it better to buy or to rent property in Austria?

Know the lingo 

Of course, when looking for an apartment anywhere, it is helpful to speak the language of the place where the apartment is – so speaking German is a real Vorteil when it comes to flat hunting. 

Platforms and agencies which are targeted at expats and internationals are likely to be more costly than those targeted at locals, so getting a working command of German is important. 

In Vienna and Graz however – and maybe in a few larger towns – it will be possible to look for a flat in English. However, it’s still important to know some of the more important terms. 

Agents and sellers in Austria may speak English, but they will often use German nouns in an otherwise English conversation. 

Therefore, German words like Kaution will probably be used rather than bond or security deposit. 

Words without a real English equivalent like Altbau (pre-war building) or Neubau (new(er) building) will also be commonly used in English conversations. 

Then there’s the English words which have been repurposed into German and don’t really have the same meaning in English – but which German speakers will expect you to understand. 

The best example of this is ‘casting’. 

Right out of the same category as ‘Handy’, ‘Public-Viewing’ and ‘Beamer’, Casting is an English word which has taken on a different and somewhat odd use in German. While ‘casting’ in English means the process of auditioning for a part in a movie or play, ‘Casting’ in German is the process of interviewing a new flatmate.

We’ve prepared a glossary of the most commonly used words when renting a flat in Austria – so check it out. 

READ MORE: The words you need to know before renting a flat in Austria

Have a sizeable deposit at the ready

Even for a rental flat, a large deposit or Kaution will most likely be necessary.

This can be several months rent and up to €5,000, so be ready to pay through the teeth (and then some). 

Of course, a deposit for a home will be much higher. More info on that is available at the following link. 

READ MORE: Seven common mistakes to avoid when buying a home in Austria

A sign outside a house which says ‘sale pending’. Photo: AFP

Know your rights – and who is in your corner

From long notice periods upon the cancellation of a lease to being able to make significant changes to the flat – along with rare or non-existent inspections – tenants have strong rights in Austria. 

However, in many cases these rights are useless unless you know about them. In some cases, landlords are actually more willing to rent to foreigners because they do not know their own rights. 

So besides brushing up on Austrian tenancy law, what can you do? One option is to join a tenants’ association. This might cost you, but it will ensure you’ve got someone in your corner if you’ve got any questions or need assistance. 

Be aware of scammers

One major thing to be aware of at all steps in the process – from the first time you click ‘search’ to the moment you’re getting handed the keys – is to be aware of scams. 

Scammers are unfortunately relatively common in the Austrian property market, even if the scammers themselves might not be in Austria at all. 

Never be too shy to ask for clarifications or further documentation/identification. 

Scammers operate on all platforms. While official property platforms have greater resources to weed out dodgy operators, don’t assume that the deal is legit simply because it’s on a reputable searching platform. 

A good ad should have pictures from inside and outside. 

Oh, and never transfer money after a promise to be sent keys via the post, that’s the oldest trick in the book. 

If your prospective landlord is out of town and won’t show you around, then this person is not your prospective landlord. 

Try and use your common sense. Think about what you would do if you were renting out your flat – would you send your keys in the post to a stranger? 

Remember that if it seems too good to be true, it probably is.

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RENTING

What tenants in Austria need to know about getting their rent reduced

From construction noise to broken utilities, various issues can allow tenants in Austria to request a rent reduction. Learn the steps to follow and when legal action might be necessary.

What tenants in Austria need to know about getting their rent reduced

In Austria, tenants can legally request rent reductions if their rental property’s usability is significantly impaired. 

According to MieterHilfe, the association that helps renters in Vienna, Section 1096 of the Austrian Civil Code (ABGB) regulates this. The ABGB covers rental agreements for all properties. 

The law offers protection when tenants experience issues like heavy construction noise or utility outages (such as gas, electricity, or water). However, knowing when and how to apply for a rent reduction and understanding the process can be tricky. Disputes often end up in court and are decided on a case-by-case basis.

READ ALSO: Can my landlord in Austria increase the rent whenever they want?

When you can ask for a rent reduction

If your rental property’s usability is restricted, you can apply for a rent reduction. Common examples of restricted usability often include disruptions in gas, electricity, or water supplies, major construction noise from remodelling, damage to property that prevents proper use, such as a broken heating system, and more. 

Importantly, tenants can claim a rent reduction even if the landlord is not directly responsible for the impairment. However, the extent of the usability issue must be clear, and the tenant must notify the landlord to allow them to fix the problem. Additionally, if a tenant repairs the issue, the rent reduction period ends as soon as the repair is made.

Not all impairments qualify for a rent reduction, though. For example, minor inconveniences or defects, issues that the tenant was aware of when signing the lease, impairments caused by the tenant’s actions and situations where the tenant has already waived the right to a reduction do not count.

An attic room can get extremely hot without air conditioning (Photo by Jakub Żerdzicki on Unsplash)

If there is a dispute, the court will decide the extent of the rent reduction, considering objective and subjective factors. For example, households with small children or pregnant women might receive higher reductions.

READ ALSO: Tenant or landlord: Who pays which costs in Austria?

MieterHilfe has a table with many recent cases that can give you an idea of the causes of rent reduction and the amount tenants received. For example, in one case in Vienna, the flat had significant mould infestation, and the tenants received a 75 percent rental reduction. In another case, rent was reduced by 30 percent because of “unhealthy odours” from the rubbish room that affected half of the flat.

In one case, dangerous electrical cables were accessible inside the flat, and the tenant did not have to pay any rent until the issue was fixed.

Things get more complicated when it comes to noise. In one case in 2005, the tenant got a 15 percent rent reduction due to the consequences (noise and smell nuisance) of a garage construction in the neighbouring property, but not a reduction when the next-door property was doing “normal construction work.”

Another common complaint tenants have is regarding heat, especially in Dachgeschoss apartments (attic apartments), which can get extremely hot due to the lack of ventilation and their location in buildings. In one case, the air conditioning system was positioned so unfavourably that the rooms were not cooled —the tenant got a 6 percent reduction in rent.

In another, though, the complaint regarding excessive heating was dismissed, and the tenant received no reduction because they had rented the room without any reservation or questioning, even though the place had no sun protection or air conditioning.

READ ALSO: What happens when my rental contract expires in Austria?

Legal action and rent payment strategies

Tenants must be cautious when pursuing rent reductions, the renter’s association say. Two approaches are commonly used.

You can continue paying the total rent while negotiating. The tenant informs the landlord about the issue and continues paying the total rent but reserves the right to claim a reduction later. This can be useful in avoiding eviction risks.

Or, they can reduce rent directly. This means the tenant pays a reduced amount but informs the landlord in writing. If the landlord disagrees, they may take legal action, and the court will decide the appropriate – if any – reduction.

In both cases, it is essential to notify the landlord in a verifiable form, such as a registered letter, to ensure the process is documented.

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