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HEALTH

Everything you need to know about Austria’s new working from home rules

Austria on Wednesday announced a new set of working from home rules, including tax breaks and insurance coverage - while keeping it voluntary. Here's what you need to know.

Everything you need to know about Austria's new working from home rules
Photo by Vlada Karpovich from Pexels

The government wants more people to work from home, although it will not become compulsory during the pandemic. 

Now new tax benefits of up to €600 have been announced by Austrian Finance Minister Gernot Blümel.

The new measures will cost the government €150 million euros per year, and will apply until 2023. 

So what can I claim back from the tax man? 

Electricity and heating costs can be claimed back tax-free for up to €300 per year. 

Tax on mobile phones, laptops or internet WiFi can be claimed back, also up to €300 per year but only if these have been privately purchased and are not provided by the employer.

UPDATE: What do delivery delays mean for Austria's Covid-19 vaccination programme? 

If the reimbursement of costs for digital items is less than €300, the employer can also compensate for higher electricity or heating costs tax-free up to €300.

Purchases of office furniture, for example an office chair, can be made tax free with an upper limit of €300 per year, but only for people working exclusively from home. Hybrid office and home office workers can claim a lower amount, depending on the time spent in respective workplaces. 

This regulation should already apply to the employee tax assessment in 2020, however, the €300 limit applies to the years 2020 and 2021 together.

Insurance

The government has permanently extended insurance cover for accidents in the home office. The insurance also applies on the way to work or when carrying out a visit to the doctor or picking up children from school. 

In spite of the new tax relief, employees are also entitled to a commuter allowance while working from home. However, the home office allowance and the commuter allowance cannot be taken into account for the same day.

The commuter allowance will be calculated on a sliding scale depending on how many days in a month are spent commuting to the office. 

‘Legal certainty’

Agreements to work from home will be made in writing and can be revoked by both sides with one month's notice, according to the Ministry of Labor

Voluntary company agreements should also be possible. Labor inspectors will not have access to workers' homes. The working time will be calculated exactly as in the office.

Finance Minister Gernot Blümel said the new measures were aimed at creating legal certainty in times of the pandemic – as well as an incentive to reduce contacts as much as possible and to enable work from home.

The measures will be re-evaluated in 2023, and the regulations should remain in place after the pandemic. 

Health Minister Rudolf Anschober said working from home reduced movement of the population and lowered the risk of infection.

While many Austrians worked from home during the first lockdown, during the current lockdown fewer workers have done so. 

 

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HEALTH

When can I ask for reimbursement for medical expenses in Austria?

If you visit an 'elective doctor' in Austria or go for certain procedures and examinations, you might have to pay the costs upfront. But when will your statutory health insurance reimburse you?

When can I ask for reimbursement for medical expenses in Austria?

Austria’s health system can seem complicated. Most people are insured by statutory insurance companies, ensuring they receive quality care for free in the country. 

However, there may be times when you want to go the private route – be it for specific examinations, or if you are searching for a particular specialist or, most commonly, if you just can’t or won’t wait to get an appointment via the public system. As the number of public doctors drops, more and more people have reached out to the “elective” doctors, or to private laboratories for certain exams instead of waiting weeks in the public system.

In those cases, the public health insurance funds often reimburse your expenses, at least partially. 

READ ALSO: Six things to know about visiting a doctor in Austria

When can I ask for reimbursement?

There are several cases when you can be reimbursed by Austria’s largest health insurance company, the ÖGK. These include:

  • Private or elective doctors: Elective doctors do not have a contract with the Austrian Health Insurance Fund (ÖGK). You will therefore be treated there as a private patient and must initially pay for the treatment yourself. In most cases, ÖGK will reimburse part of the costs.
  • Dental Health: In addition to conservative dental treatment and dentures, the ÖGK dental services also include jaw adjustments (braces).
  • CT, MRI and x-rays: Computed tomography (CT), magnetic resonance imaging (MRI) and X-rays are “diagnostic imaging procedures”. The Austrian Health Insurance Fund (ÖGK) covers the costs if the examination is carried out at an authorized institute.
  • Therapists: the ÖGK will cover costs for speech therapy, physio therapy and psychotherapy, among others. You can read more HERE.
  • Midwives: Midwives support women during pregnancy, during childbirth and in the initial period afterwards. The Austrian Health Insurance Fund (ÖGK) covers certain costs for the midwife.
  • Hospital stays: Persons insured with the Austrian Health Insurance Fund (ÖGK) can receive outpatient or inpatient treatment in certain hospitals throughout Austria. The fund will not cover any special fees that are incurred for accommodation in “special class” (some hospitals offer private rooms as special class, for example). For medically necessary treatment in hospitals with which there is no contractual relationship,  ÖGK currently pays a daily care cost allowance of € 399.97, but not more than the actual costs incurred.
  • Medical aids and medication: The Austrian Health Insurance Fund (ÖGK) covers the costs of medical aids and aids such as hearing aids, diabetes supplies or bandages if you have a doctor’s prescription for them. The ÖGK also covers medication costs, but you need a prescription from a doctor. 

READ ALSO: How much can you expect to pay for private healthcare in Vienna?

How much will I get?

The reimbursement does not cover the whole cost. Once the reimbursement is approved, you will get 80 percent of what the ÖGK would have paid to the public system. This is not the same as 80 percent of your invoice.

The insurance fund doesn’t always approve invoices, it will evaluate the need and set up limits (so, you won’t get a refund on every doctor’s visit if you go to the same specialist type in a short period, for example). Particularly if you plan on a big expense, it’s worth it to check with the fund beforehand if they would cover the private costs.

How can I claim reimbursement?  

You first need to obtain receipts for all medical expenses, including doctor’s invoices, hospital bills, and pharmacy receipts. You’ll also need to gather payment confirmation. Then, you submit this information as a claim request on the website of your insurance company. With ÖGK, the link is HERE.  

You then wait for the processing time, which can take up to several weeks. If your request is approved, you’ll receive the money back straight to the bank account you have in your account details on the insurance website. 

READ ALSO: Will my Austrian health insurance pay for medical expenses abroad?

What if I have private insurance?

Most private insurance in Austria work with statutory companies. You’ll follow the same exact path. Once you get confirmation of how much the public insurance will reimburse you (or if it won’t reimburse you), you can then send all these documents to your private insurance. They will pay the difference between what you got from the public company and what you paid in private healthcare.

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