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HEALTH

Explained: How Germany plans to fight its drastic shortage of care workers

Around 1.6 million people work in the care sector in Germany. But almost 40,000 jobs are unfilled — and demand is growing due to an ageing population. What happens now?

Explained: How Germany plans to fight its drastic shortage of care workers
Employees in Germany's care sector are often overstretched. Photo: DPA

Better pay, lighter workloads and more trainees: that's how the government hopes to plug a huge vacancy gap in Germany's crisis-hit care sector.

There are almost 40,000 unfilled nursing care positions throughout the country. The issue is particularly urgent because the number of people who need care in Germany is expected to rise significantly in the coming decades: from the 3.3 million counted in 2017, to four million by 2030, and 5.3 million by 2050, according to estimates by authorities.

Why? Because German society is getting older and that means there's going to be a bigger burden on care services, which are already struggling to cope. At the other end of the scale, people are having less babies, although family friendly policies, like paid parental leave, do seem to be having a positive impact on the birth rate.

READ ALSO: Should people without children be forced to pay more tax in Germany

On Tuesday Labour Minister Hubertus Heil, Family Minister Franziska Giffey, both of the centre-left Social Democrats, and Health Minister Jens Spahn, of the centre right Christian Democrats, presented a package of measures that were agreed on with the help of key industry stakeholders.

However, the cost of the new measures is expected to be in the billions and funding decisions have still not been finalized.

Spahn said the care industry, which is known for having low pay and stressful conditions, must become more attractive to potential employees to help with the workload of care-givers. The government says this can only be addressed by getting more staff onboard – and looking abroad to recruit foreign workers.

“This not only relieves the burden on the individual carer, but also leaves more time for the care of those in need of it,” Spahn said. 

Heil added that although hot topics in politics at the moment were major issues such as digitalization and climate change, the question of how to manage care should be given equal attention. 

Jens Spahn, Franziska Giffey and Hubertus Heil on Tuesday. Photo: DPA

It comes after the government launched its “Konzertierte Aktion Pflege” (“Concerted Action Care,” or KAP) last summer, in an attempt to recruit more people to the industry. 

This involved discussions with employers, trade unions, welfare associations, churches, health insurance firms and representatives of those affected. 

The three ministers now say the new proposals will be implemented – but there is some resistance to the plans and questions remain unanswered. Here’s an overview:

More pay

One of the main aims is to secure higher wages for staff working in the elderly nursing care sector. However, the government alone cannot guarantee this.

Heil is launching a law that is to come into force on January 1st 2020, and should result in two possible paths to achieve this goal. 

The first provides for employers' associations and the Verdi trade union to negotiate a collective agreement.

The government would then work to make their agreement binding for the entire industry. However, private nursing home operators in particular are opposed to this idea. 

In the case that a collective agreement does not work, a second way of ensuring higher pay is for a commission to suggest higher care minimum wages by May 2020. This would apply to auxiliaries as well as specialists, and the aim would be for similar levels of pay across Germany. Typically, people in eastern states in Germany earn less than in western regions. 

READ ALSO: Explained: The best and worst paid jobs in Germany

Heil stressed that the government hopes the first idea will work out but that a back-up plan was needed.

Photo: DPA

But what does ‘better pay’ mean?

Spahn made it clear that nursing staff caring for the elderly should be paid around €2,600 to €2,700 a month. And for many that would be a large wage increase.

Extra trainees and recruitment from abroad

Training to become a care worker needs to be more attractive, according to the government.  

As of 2020, trainees nationwide will no longer have to pay education fees, but will receive remuneration of around €1,000 a month, Giffey said. It is hoped that by 2023, the average number of trainees and training institutions in Germany will have increased by 10 percent compared to this year.

Germany also hopes to attract more foreign workers and will look at ways of offering language training in their country of origin in a bid to attract them.

Better working conditions

To achieve better conditions, unions say there needs to be more reliable duty schedules and limits on the amount of people assigned to one member of care staff. 

“Employees must know that their situation will improve step by step,” said Verdi board member Sylvia Bühler. “There must be an end to the constant overworking.”

There should also be more cooperation with other medical specialists, such as doctors, the plan says.

In addition, digital technology is to be used to relieve care employees of paperwork. 

The cost

The ministers did not make any concrete announcements on the financing of the plan.

But it is clear there will be considerable additional costs. Depending on the pay scales to be determined, it could cost an extra two to five billion euros per year, Spahn explained with reference to an expert opinion. 

Possible options would be higher nursing care contributions or a state subsidy such as is the case with pensions. 

Spahn has already said that more contributions are needed to the country's social security system and has controversially said that people without children should pay more towards care and pension insurance.

SEE ALSO: Where are the vacant jobs in Germany & which industries are most in demand?

Currently, relatives of people in care – usually children – have to contribute to long term nursing insurance if the person receiving care can't afford it. However, in future the government wants to ensure that this burden will no longer be the case for people who earn less than €100,000 per year. 

That means the gaps would have to be filled with taxpayers' money, and individual federal states would have to agree to this. 

Eurgen Brysh, of the Patient Protection Foundation, said the government now had to lay out how this can all be achieved.

“They must finally present a concrete plan on how the care of the future will look and how it will be financed,” he said.

Member comments

  1. Eastern Europeans, on the whole, make great, conscientious and sympathetic carers, and it shouldn’t be difficult to recruit them if the pay is right, plus many of them seem to learn to speak German quiter easily. My own mother had wonderful care from Poles and Rumanians.

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HEALTH

How to find available therapists in Germany

It’s no secret that mental health care can be particularly tricky to access in Germany. Here are some helpful tips for anyone who is struggling to book an appointment for therapy.

How to find available therapists in Germany

The process to find psychotherapy in Germany’s urban centres is arduous – licensed therapists often have impossibly long wait times, and private practices don’t accept public health insurance.

A major reason that public insurance funded mental health care is hard to find in Germany comes down to regulations. Specifically the ‘coverage plan’ (Bedarfsplanung) that basically limits the number of licences available for publicly insured therapists in a region.

Germany’s maddening bureaucracy probably won’t be fixed any time soon. So residents in need of therapy will need to find a way through the system as it is.

So here are a few helpful tips for finding therapists, as well as how publicly insured patients can have private practice therapy costs reimbursed.

Look for therapists enrolled at academies

You’ll probably have a better chance getting an appointment with therapists who are currently in training, because not everyone knows that this option exists.

You can search for “Akademie für Psychotherapie”, to find one in your location. The Berliner Akademie für Psychotherapie, is one in the capital city, for example.

If you arrange an appointment this way, you can expect to be connected with a grad student therapist in training who needs to complete their supervised practice hours. In this case, you would see your therapist as usual, and they will be going through your session with an experienced therapist afterward.

The main advantages to seeking a therapist in training is that it may be cheaper and you can probably more readily find an appointment. A potential disadvantage is that the therapist you’ll be seeing is less experienced. 

But according to a Stockholm University study, student therapists who receive regular feedback from supervisors may be just as effective as licensed therapists at treating patients.

How to get reimbursed for going to a private practice

As mentioned above, therapists covered by public health insurance are few and far between, especially in many urban centres, and therefore regularly come with long wait times. But for those willing to do battle with the bureaucracy, there is an option to have your costs reimbursed for seeing a private practice therapist.

Specifically, public insurance providers are obligated to provide full reimbursement of costs in the event of a “supply emergency”. 

Waiting times of more than three months are considered unreasonable. So generally, patients can claim a supply emergency if they have contacted several therapists, and none of them offered available appointments within that time frame.

But you’ll want to make sure that your process is properly documented so that you won’t be stuck with the out-of-pocket costs.

First, you’ll need to document your need for psychotherapy. To get this, make an appointment for a psychotherapeutic consultation with a practice in your area, and be sure to collect a written recommendation for treatment (a PTV 11 form). 

If you don’t know where to start with this, look to the Association of Statutory Health Insurance Physicians (Kassenärztliche Vereinigung) for a database of therapists. You can also call 116 117 or use the 116 117 App.

After you’ve got your PTV 11 certificate, you’ll need to document your futile search for a licensed therapist. To do this, contact at least three to five therapists that have public health insurance approval. Keep a list of the names of therapists you contacted, as well as dates and times of contact and how long the waiting list for treatment is. 

Additionally, you should try to arrange treatment through the aforementioned Association of Statutory Health Insurance Physicians, and receive confirmation if it’s not possible. So you’ll need to call 116 117, or use the 116 117 App again. But this time go through the process to have them try to find you placement with a therapist. This should take a maximum of four weeks, but rarely happens.

Finally, if you have documented all of the above and have still not found a readily available therapist, then you can seek out a private practice. You’ll need to enroll as a self-paying patient initially, but then you can submit an application for an outpatient reimbursement (Kostenerstattungsverfahren) along with the previously collected certificates and proof of your search. Private practice therapists are usually familiar with this process, and may be able to help you with the application as well.

READ ALSO: What are the main reasons internationals in Germany turn to therapy?

Free phone consultations for students

Students in Berlin can also take advantage of a free 50-minute conversation with a therapist through StudierendenWERK.

For students elsewhere, it’s worth checking what kind of mental health support services your school offers. Many German universities offer mental health support to some extent, and if school counsellors can’t provide the care that you need, they may be able to offer helpful information about where such services are available in your area.

READ ALSO: Here’s how you can get mental health help in English in Germany

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