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HEALTH

Workers with no weekend head for burn-out

Millions of German employees are suffering depression and emotional imbalance because they fail to draw a line between their professional and private lives, a new study shows.

Workers with no weekend head for burn-out
Photo: DPA

More than 10 million people could be affected by an unhealthy relationship with their work, according to a new study completed by WIdO, the scientific institute of the AOK statutory health insurer.

Employees who often put off things in their personal lives for the sake of their jobs, work on Sundays or do extensive overtime, are more likely to have psychological problems, says the report. Overall, one in every five workers feels exhausted or unable to turn off while not at work.

“Flexibility needs clear barriers,” said AOK board manager Uke Deh.

“Employees who are constantly reachable, who always work at their upper limit, who can’t separate their career and their leisure time or who have long commutes are subject to a large amount of psychological strain,” said study editor Helmut Schröder.

Half of Germany’s 37 million employees are reachable outside of office hours and more than a third of them frequently work overtime or receive phone calls or emails after work.

More than one in ten take their work home with them and almost one in eight admits having a problem squaring the demands of work with their leisure time.

A growing number of commuters travelling longer distances are also cause for concern. The study says are 20 percent of them more likely to take official sick leave than non-commuters.

The Federal Office for Statistics said 12 percent of employees commute between 25 and 50 kilometres to work, with 4 percent travelling over 50 kilometres.

The authors of the study see these as central factors in the ever-growing prevalence of psychological illness. The number of cases has increased by 120 percent since 1994.

In 2011 around 130,000 people were granted sick leave by a doctor due to burn-out syndrome, whereas the number of sick days taken – 2,7 million – is eleven times higher than the figure seven years ago.

The AOK has called for bosses to make work in the changing technological landscape more bearable for their employees: “Keep work as predictable as possible, easy to plan, so that it makes sense.” Antje Ducki, co-editor of the report.

The good news is that an increasing number of employees identify themselves more strongly with their work and projects, whereas self-employed freelancers are becoming the prototype of professional life. The problem is that they “work themselves far beyond their own limits,” said Ducki.

The government is working on a new preventative healthcare strategy, which will focus on burn-out syndrome.

DPA/The Local/jlb

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HEALTH

How to find available therapists in Germany

It’s no secret that mental health care can be particularly tricky to access in Germany. Here are some helpful tips for anyone who is struggling to book an appointment for therapy.

How to find available therapists in Germany

The process to find psychotherapy in Germany’s urban centres is arduous – licensed therapists often have impossibly long wait times, and private practices don’t accept public health insurance.

A major reason that public insurance funded mental health care is hard to find in Germany comes down to regulations. Specifically the ‘coverage plan’ (Bedarfsplanung) that basically limits the number of licences available for publicly insured therapists in a region.

Germany’s maddening bureaucracy probably won’t be fixed any time soon. So residents in need of therapy will need to find a way through the system as it is.

So here are a few helpful tips for finding therapists, as well as how publicly insured patients can have private practice therapy costs reimbursed.

Look for therapists enrolled at academies

You’ll probably have a better chance getting an appointment with therapists who are currently in training, because not everyone knows that this option exists.

You can search for “Akademie für Psychotherapie”, to find one in your location. The Berliner Akademie für Psychotherapie, is one in the capital city, for example.

If you arrange an appointment this way, you can expect to be connected with a grad student therapist in training who needs to complete their supervised practice hours. In this case, you would see your therapist as usual, and they will be going through your session with an experienced therapist afterward.

The main advantages to seeking a therapist in training is that it may be cheaper and you can probably more readily find an appointment. A potential disadvantage is that the therapist you’ll be seeing is less experienced. 

But according to a Stockholm University study, student therapists who receive regular feedback from supervisors may be just as effective as licensed therapists at treating patients.

How to get reimbursed for going to a private practice

As mentioned above, therapists covered by public health insurance are few and far between, especially in many urban centres, and therefore regularly come with long wait times. But for those willing to do battle with the bureaucracy, there is an option to have your costs reimbursed for seeing a private practice therapist.

Specifically, public insurance providers are obligated to provide full reimbursement of costs in the event of a “supply emergency”. 

Waiting times of more than three months are considered unreasonable. So generally, patients can claim a supply emergency if they have contacted several therapists, and none of them offered available appointments within that time frame.

But you’ll want to make sure that your process is properly documented so that you won’t be stuck with the out-of-pocket costs.

First, you’ll need to document your need for psychotherapy. To get this, make an appointment for a psychotherapeutic consultation with a practice in your area, and be sure to collect a written recommendation for treatment (a PTV 11 form). 

If you don’t know where to start with this, look to the Association of Statutory Health Insurance Physicians (Kassenärztliche Vereinigung) for a database of therapists. You can also call 116 117 or use the 116 117 App.

After you’ve got your PTV 11 certificate, you’ll need to document your futile search for a licensed therapist. To do this, contact at least three to five therapists that have public health insurance approval. Keep a list of the names of therapists you contacted, as well as dates and times of contact and how long the waiting list for treatment is. 

Additionally, you should try to arrange treatment through the aforementioned Association of Statutory Health Insurance Physicians, and receive confirmation if it’s not possible. So you’ll need to call 116 117, or use the 116 117 App again. But this time go through the process to have them try to find you placement with a therapist. This should take a maximum of four weeks, but rarely happens.

Finally, if you have documented all of the above and have still not found a readily available therapist, then you can seek out a private practice. You’ll need to enroll as a self-paying patient initially, but then you can submit an application for an outpatient reimbursement (Kostenerstattungsverfahren) along with the previously collected certificates and proof of your search. Private practice therapists are usually familiar with this process, and may be able to help you with the application as well.

READ ALSO: What are the main reasons internationals in Germany turn to therapy?

Free phone consultations for students

Students in Berlin can also take advantage of a free 50-minute conversation with a therapist through StudierendenWERK.

For students elsewhere, it’s worth checking what kind of mental health support services your school offers. Many German universities offer mental health support to some extent, and if school counsellors can’t provide the care that you need, they may be able to offer helpful information about where such services are available in your area.

READ ALSO: Here’s how you can get mental health help in English in Germany

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