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‘Improve punctuality’: Can Germany sort out its crisis-hit trains?

Transport Minister Volker Wissing is piling pressure on rail operator Deutsche Bahn to improve its services amid dismal punctuality rates. Here's a look at his latest restructuring plan.

An ICE train travels over a railway bridge at a bridge construction site at the Veddel S-Bahn station in Hamburg.
An ICE train travels over a railway bridge at a bridge construction site at the Veddel S-Bahn station in Hamburg. Photo: picture alliance/dpa | Christian Charisius

Rail passengers in Germany have seen punctuality rates plummet in recent years. In June it was reported that only around half of long-distance trains arrived at their destination on time.

Operator Deutsche Bahn (DB) has pledged to improve the railway network by investing €16.4 billion in an infrastructure programme over the next six years. 

But this week, Transport Minister Volker Wissing brought several demands to the table aimed at making German train travel more efficient.

Now that the track refurbishment is underway, Wissing said: “Deutsche Bahn must deliver now,” adding that he wants to “see an improvement by 2027”.

Wissing said the goal is for Deutsche Bahn to be “optimally positioned” and become a “reliable mode of transport”.

Here’s a look at the main points of the plan:

  • Improve punctuality, bringing it up to a top level comparable to international standards. Wissing also said DB has to be punctual even when there are extreme weather conditions
  • Improve the capacity utilisation of long-distance trains
  • Review management and cut administration
  • Review investments outside of infrastructure modernisation
  • Improve the efficiency of the rail network operator ‘InfraGo’
  • Driving forward digitalisation
  • Risk management in climate change

READ ALSO: How travelling on German trains has become a nightmare for foreigners

Job cuts and no cancellation of train routes

As well as the focus on punctuality, Wissing is calling for better capacity usage of long-distance trains and fewer management staff.

According to the FDP minister, the operator currently has “too much administration”. Wissing said there should be fewer bosses in management and more staff in operations.

DB already announced at the end of July that it plans to cut around 30,000 jobs within five years – mainly in administration.

Transport Minister Volker Wissing visits a rail construction site in Hesse.

Transport Minister Volker Wissing visits a rail construction site in Hesse. Photo: picture alliance/dpa | Andreas Arnold

Wissing also cited cost efficiency in the procurement of materials and on construction sites as one of the most important goals. He added that all areas, including long-distance transport and DB Cargo, are in deficit and there is a need for improvement.

Saving targets should not, however, lead to unprofitable rail routes being axed. Opposition leader Friedrich Merz, of the CDU, suggested in July that the route network should be thinned out to improve punctuality. But Wissing said this “cannot be the aspiration of a company like ours” and that DB should instead run a tightly synchronised operation on time as part of the restructuring project. 

To achieve this, DB has to modernise its infrastructure – a task that is already ongoing. Among the biggest this year is the refurbishment of the Riedbahn between Frankfurt and Mannheim. It closed for renovation in July and is scheduled to reopen fully on December 14th.

READ ALSO: What are the big travel changes in Germany this autumn?

Wissing said Deutsche Bahn has to become more efficient and reliable. “I am now demanding this in concrete terms,” he said.

Bosses at Deutsche Bahn are now required to submit a renovation concept, while the implementation will be closely monitored every three months. Targets are to be set for each year up to 2027 and reviewed by the Transport Ministry. 

A Deutsche Bahn steering group has been set up within the ministry to closely monitor the reorganisation.

READ ALSO: ‘Learn from the Swiss’ – How Germany can solve its endless rail problems

What’s the reaction?

Transport politician Matthias Gastel from the Greens reacted sceptically to Wissing’s plan, saying that his demands were vague.

Other critics had a similar reaction. Previously, the German government has said its short-term goal is to get 70 percent of trains to run on time and to increase this to 80 percent by 2030, but there was no mention of figures in Wissing’s latest call. 

An op-ed in German newspaper Welt said: “Wissing has a seven-point plan, but on the three A4 pages there is not one concrete figure by which the Transport Minister wants to measure the ‘Bahn’ in future. Instead, there are vague declarations of intent.”

Passenger rights groups see the efforts as positive – but also called for more information. 

“The ministry cares about the railways and wants to get involved,” said Andreas Schröder from the passenger association Pro Bahn.

However, he said the paper is “very general” and that there is no explanation of how goals are to be achieved.

The next step is for DB’s supervisory board to discuss the proposal and submit a response to the Transport Ministry.

According to Wissing, the reorganisation plan should be available “as quickly and as concretely as possible”.

READ ALSO: What to know about Deutsche Bahn’s summer service changes

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TRAIN TRAVEL

EXPLAINED: How Deutsche Bahn’s Bahncards could save you money

For those who travel a lot within Germany, it may make sense to get a Bahncard from Germany's state rail operator Deutsche Bahn to help you save on travel costs. But which one should you get and how does it work?

EXPLAINED: How Deutsche Bahn's Bahncards could save you money

What is a Bahncard?

As the name suggests, a Bahncard is a card issued by German state rail company Deutsche Bahn. It entitles its bearer to a discount on trips they book on Deutsche Bahn over a defined period of time – typically one year – for a flat fee.

Ultimately, the buyer needs to decide if the amount they’ll end up saving on the Deutsche Bahn trips they intend to take during that time will outweigh the flat cost of getting the Bahncard. That’s why the Bahncard is particularly good for people who travel Germany by train a lot – like businesspeople who regularly commute.

How much can I save?

Again, that depends on how much you travel.

You can typically get either a Bahncard 25 – which saves you 25 percent off the regular purchase price of a ticket – or a Bahncard 50. As the name suggests, that would save you 50 percent. 

The most basic Bahncard 25 costs about €62 and is valid for one year, so it might not take you very many train trips in Germany to break even.

A Deutsche Bahn ICE train travels along a railway line in the Hanover region.

A Deutsche Bahn ICE train travels along a railway line in the Hanover region. Photo: picture alliance/dpa | Julian Stratenschulte

By contrast, a basic Bahncard 50 costs €244 for a year. So it might be worth thinking a bit more about how much you intend to travel on Deutsche Bahn before committing to purchasing one.

Finally, the most seasoned of train travellers can get the Bahncard 100 – which allows you to board and travel on any train in Germany, and even night trains operated by Austrian national rail ÖBB, for a flat yearly rate. But at an annual rate that starts at €4,550 for most people – you would need to take a fair few trips on a Bahncard 100 to make buying one worth your while.

READ ALSO: The destinations you can reach via direct night train from Berlin

Is a Bahncard valid for first class travel?

Yes. If you buy the right one. 

You can get a Bahncard that’s good for either first class or second class tickets. But you need to decide which one you’re going to get when you purchase it.

A Bahncard 50 for second class is €244. A first class Bahncard 50 is basically double that at €492. Want to go all-in on a Bahncard 100 for first class? That’ll set you back €7,714 for a year – making it a viable option for probably only the busiest and most mobile of business travellers.

READ ALSO: Room with a view: the German teen living on trains

Are there any discounts?

Yes. These are typically determined by age.

Standard prices apply to people between the ages of 27 and 64. Anyone older or younger than this can get their Bahncards for a reduced price.

People 18 and under can get a Youth Bahncard 25 for only about €8 – making it a worthwhile purchase even for a single trip.

For people between 19 and 26, a Bahncard 25 is available for just under €40, compared to a regularly priced €62 Bahncard 25.

The Bahncard for 19 to 26 year-olds though is rather confusingly named. It’s called a “My Bahncard 25” or a “My Bahncard 50”, for example – with very little else to distinguish it from a regular Bahncard. So be careful when you buy one to make sure you’ve selected the right one – so that you don’t pay more than you need to.

File photo of a sleeper car of a night train in Europe.

The most deluxe Bahncards are even valid on Austrian night trains – with a sleeper reservation. Photo by Anne-Christine POUJOULAT / AFP

Finally, people 65 and older can get Senior Bahncards. In most cases, Senior Bahncards are about half the price of the full-price ones that people aged 27-64 have to pay. People with disabilities can also typically apply for reduced price Bahncards, which offer roughly the same savings as Senior Bahncards.

If you’re not ready to commit to paying for a full year, you can also opt for a trial or “Probe” Bahncard for most of the cards on offer. These are valid for three months and cost proportionately less. The most basic ones may even pay for themselves in only one or two trips.

Be careful though, a trial Bahncard will automatically convert into an annual one if you don’t give notice at least four weeks before the end of the third month.

How do I find the right one for me?

The easiest thing to do is to go to the Deutsche Bahn website and apply the correct filters based on age, which class you want to travel in, whether you want the Bahncard to be valid for three months or a full year, and whether you want a Bahncard 25, 50, or 100.

Doing that will help you filter out the cards that are inappropriate for you – leaving you just with the ones that are interesting for you and that you’re eligible for – to avoid confusion.

Can I cancel my Bahncard or stop it from renewing?

Yes. You can cancel your Bahncard online up to four weeks before it’s set to renew.

If you do that, you can use it until it expires. But if you miss the deadline, it’ll renew automatically and bill you again, so be careful to cancel in time if you aren’t looking to use your Bahncard anymore.

You can also cancel a Bahncard prematurely if you are leaving the country. In this case, you’ll need to call Deutsche Bahn’s customer service office, and present proof that you’re leaving Germany for good, like de-registration documents and a one-way plane ticket.

READ ALSO: Six exceptionally scenic train rides to take in Germany

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