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Why there are currently no eggs in supermarkets in Norway

As shoppers across Norway notice empty supermarket shelves where eggs should be, concerns have arisen about the country's egg shortage in the run-up to Easter.

Extra eggs
On March 25th, 2024, there weren't any eggs stocked on the shelves at the Extra Damsgård store in Bergen, located in western Norway. Photo by: Robin-Ivan Capar / The Local Norway

Norwegian supermarkets have grappled with a widespread shortage of eggs since last spring, with the shortages making national headlines numerous times over the past 12 months. 

READ MORE: Everything you need to know about supermarkets in Norway

Recently, the shortages have led to fears that there may not be enough eggs over Easter.

Now, in several Norwegian cities, those fears have started to become a reality.

On March 25th, The Local was able to confirm that several stores in Bergen, western Norway, including Kiwi, Extra, and Coop, had no eggs on their shelves.

Extra even put up a sign stating that eggs are sold out due to the shortage of eggs in the market.

Extra eggs notice

On March 25th, 2024, the Extra Damsgård store in Bergen displayed a sign announcing that they were out of eggs due to a shortage in the market. Photo by: Robin-Ivan Capar / The Local Norway

Norwegian media has also reported empty shelves in Oslo and other cities.

Complaints about egg shortages have been common on social media and in the news in recent days.

The lack of eggs also comes after Agriculture Minister Geir Pollestad promised on one of public broadcaster NRK’s news programmes on March 20th that there would be enough eggs at Easter.

But how did we get here?

A cut in supply – and external factors

Last year, Nortura, a major agricultural cooperative in Norway responsible for the egg market, offered farmers compensation to reduce egg production due to overproduction concerns.

However, since then, demand has increased due to disease outbreaks across Europe and a weak Norwegian krone making eggs from Norway more attractive.

In the winter, Notura decided to make more eggs available for purchase wholesale. More eggs being bought as ingredients in food production has led to a reduction in the number of eggs available on store shelves.  

Increased demand has also affected the situation. According to Nortura’s January forecasts, egg production is projected to increase by 1 percent this year, while sales are expected to rise by 2 percent.

Kiwi eggs

The Kiwi Damsgård store in Bergen was also out of eggs in late March of 2024. Photo by: Robin-Ivan Capar / The Local Norway

Norwegian supermarkets, earlier in March, began to express concerns about an egg shortage over the Easter holidays.

Norway’s Agriculture Minister Geir Pollestad summoned Nortura to a meeting in mid-March, demanding an explanation for the lack of eggs on store shelves in anticipation of Easter.

Furthermore, Nortura found itself embroiled in a legal dispute, facing a lawsuit filed by egg supplier Den Stolte Hane, in which it was criticised for prioritising egg supply to industrial production over ensuring fully stocked store shelves for Easter.

What is being done to address the situation

Nortura has said egg imports must be increased to mitigate the shortage, citing them as a necessity dictated by Norwegian policies and circumstances beyond their control.

Furthermore, in response to the ongoing shortage, the Norwegian government took action in February by maintaining zero tariffs on egg imports.

The goal was to ensure an adequate egg supply by allowing the food industry to source eggs from abroad while using Norwegian farm-produced eggs to replenish grocery store shelves.

Despite these efforts, Nortura acknowledges that achieving sufficient egg availability remains challenging.

In mid-March, the Meat and Poultry Industry’s National Association (KLF) said it was too late to get enough eggs for Easter.

As things now stand, it seems the shortage will persist throughout April.

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EXPLAINED: How to lodge a formal complaint in Norway

If you’ve experienced bad service or bought a product that didn’t meet expectations or was faulty, you may want to fill out an official complaint in hopes of getting a refund or a replacement. Here’s how to go about it. 

EXPLAINED: How to lodge a formal complaint in Norway

Unfortunately, we’re all due to receive lousy service or buy a defective product in our lifetimes. Some have much better luck than others, so they will find this a rare occurrence, while others will feel as if all their purchases are cursed. 

The first step is to contact the company to resolve the issue. However, this method may not produce a satisfactory outcome.

Furthermore, simply contacting the seller or service provider isn’t a “formal complaint”. Therefore, you may need to go through the formal process. 

To submit a formal complaint, you must have tried speaking to the seller first. When submitting a formal complaint, you will typically need to begin with your receipt, the nature of your complaint, and any other evidence supporting your complaint. 

However, if you can no longer access the receipt, other proof of purchase must be accepted by law. 

Complaints also need to be issued within “good time”. For a lot of goods and services, this is around two years. When dealing with a private person, the period is almost always two years, while the period for some businesses is up to five years. 

Goods that are expected to last much longer have a period of five years, while things like running shoes will have shorter complaint windows as they are expected to accumulate quite a bit of wear and tear. 

Even if you have an expired warranty, you may still be covered under the law. Furthermore, you can still complain about used items. 

Typically, the item or service must reflect the quality or condition the seller advertised. Some sellers try to skirt this rule by selling things “as is” or “without the right to complain”. But, even if they use these clauses, you will still be allowed to issue a complaint. 

If the issue was due to something you have done, or an accident, or specified by the seller, then you will not have the grounds to complain. The seller may also cite wear and tear. 

Norway’s Consumer Council has an online calculator that lets you check whether your issue falls inside the complaint window

READ MORE: What you need to know about Norway’s consumer rights watchdog

How to complain 

When it comes to the complaint itself, you can use template letters from the Consumer Council in English or Norwegian. 

Some companies and industries have their own way of dealing with complaints. For example, train and public transport companies have a separate process where users can complain about delays. 

Generally, you will need to contact the seller as soon as possible. 

You will also need to give the party that sold you the product or service a good time to respond to your issue. 

Once both parties have determined and agreed that there is an issue, the seller may have the right to try and repair the product. 

If the seller is unable to fix the issue or replace the item, you may be entitled to a price reduction or a refund. 

What if my complaint is rejected? 

Should your complaint be rejected by the seller, then you may be able to escalate the issue. The Norwegian Consumer Protection Authority can be asked to mediate on the issue. Generally, this is free to do. 

This can be done if the purchase falls under the categories of banking, construction, broadband, estate agents, insurance, debt recovery, parking, travel, energy, rental housing, tolls, TV packages, and appraisers. 

If your complaint falls outside these areas, then you may struggle to take your complaint any further without resorting to a costly court process. 

Getting mediation on the issue will take a while, though, as the service has waiting times stretching into the months. 

If the mediation doesn’t resolve the issue, you may need to try the Consumer Complaints Committee. The committee is a court-like body that resolves disputes. Decisions by the committee are binding unless the party wishes to escalate the matter to a claims court.  

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