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LIVING IN AUSTRIA

What are the laws on noisy neighbours in Austria?

Noisy neighbours? Can't sleep? Before you call the Austria police it's important to understand the law on noise complaints.

What are the laws on noisy neighbours in Austria?
Noisy neighbours can make your life a misery. In Austria, however, you do have recourse. Photo: Pexels / Atul Choudhary

Contrary to popular belief, Austria doesn’t abide by neighbouring Germany’s ‘Ruhezeiten‘ (quiet hours) when it comes to law-making – that it to say, there is no specific, countrywide legally-mandated obligation to keep noise to a minimum between 10pm and 6am. 

That’s not to say that you have no legal recourse, should you face those around you blasting techno music into the early hours. It’s just that there is a (slightly lengthier) process that you need to follow. Put simply, each case needs individually to be investigated and evaluated judging on where and when it has occurred.

According to the official Austrian government site, your first course of action should always be to make contact with your neighbours regarding the issue. If this doesn’t work to resolve things, you then have recourse to approach either the police or you local municipal authority (your local Rathaus, specifically) and file a complaint.

Most of the time this will ultimately involve the police conducting an investigation and if they judge a disturbance has occurred, a fine being issued to the culprit. The fine amount varies across Austria, from €700 in Vienna, up to €1,450 across Tyrol. However, these fines can take time to be issued, and several months before the process is ultimately completed.

Also keep in the mind that the investigation is ultimately a subjective matter, depending on where the noise infraction is considered to be taking place. The amount of noise that may be tolerated by an investigating police officer in a heavily trafficked urban environment, for example, may be more than in the countryside. Noise on a week day may be more tolerated than on a Sunday. 

If a neighbour is persistent in making undue amounts of noise, and complaints made with the police don’t appear to effective, Austrian civil law also allows you to take the matter to court. Following a successful legal action, there will be severe consequences following any further infractions by the noisemaker. While costly, it can be an effective way to ultimately resolve the matter. 

It’s also important to understand your rights specifically regarding to the noise made by lawnmowers and other sorts of loud machinery. Individual municipalities within Austria can and do regulate when you are permitted to use noisy gardening equipment and you can find the permitted hours here (Page in German, select the federal state, then the individual municipality). Should your neighbour drag the lawnower out at 6am, for example, it’s more than appropriate to contact the local police – on a non-emergency number, of course. 

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For members

HEALTH

Patients in Vienna face long waits for specialist health appointments

Waiting times to get appointments with health specialists in Vienna have increased significantly, a new study has revealed.

Patients in Vienna face long waits for specialist health appointments

Accessing essential healthcare within a reasonable timeframe is becoming increasingly difficult for Viennese residents.

The Vienna Medical Association presented their new study this week which shows that waiting times for appointments with health specialists have increased significantly in recent years.

The study, which involved contacting over 850 doctors’ practices via so-called “mystery calls,” revealed that child and adolescent psychiatry currently had the longest waiting times in the city.

Patients can expect to wait an average of 90 days for an appointment.

Other specialisations where patients have to wait long to receive help include radiology (57 days), neurology (45 days), ophthalmology (44 days), pulmonology (36 days), internal medicine (33 days), and dermatology (28 days).

The waiting time for seeing a gynaecologist has increased fourfold since 2012, with patients now waiting an average of 32 days.

READ MORE: Why are there fewer public sector doctors in Austria?

No new patients accepted

In certain specialist areas, there is no capacity to accommodate new patients. The situation where no new patients are accepted occurs particularly often in paediatric practices, where more than half of the public healthcare practices have put a freeze on admissions.

In child and adolescent psychiatry, 40 percent do not accept new patients, and among gynaecologists, it is almost a third (30 percent). Family doctors also struggle with welcoming new patients, and many of their practices have already reached full capacity.

The Medical Association calls for immediate action, urging the health insurance sector to become more attractive and receive better funding. This could involve measures to incentivise doctors to work within the public system, potentially reducing wait times and improving patient access to care.

During the study presentation, Johannes Steinhart, president of the association, described the increased waiting times as the result of neglect within the established health insurance sector. He said he believes that the public health system is massively endangered.

Naghme Kamaleyan-Schmied, chairwoman of the Curia of the resident doctors in the association, pointed out that while the population of the federal capital has grown by 16 percent since 2012, the number of public doctors has fallen by 12 percent in the same period.

The association now wants to make the public healthcare system more attractive to doctors, which could cut down waiting times and make it easier for patients to receive care. The association’s demands for this to happen include increasing flexibility in contract options, integrating health and social professions in individual practices, reducing bureaucracy, and improving fees.

ÖGK, Österreichische Gesundheitskasse, Austria’s largest public healthcare fund, is currently creating 100 additional public health positions, with almost two-thirds of the positions already having applicants, as well as planning for another 100 positions. They also aim to create a central telemedicine service and a platform for making appointments by phone and online, which is meant to reduce waiting times and improve access to care.

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