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REVEALED: The German mobile companies with the best – and worst – coverage

Germany is known for its patchy connectivity. But which mobile providers can help you avoid the dreaded 'no signal' sign - and which is it best to steer clear of? The answer partly depends on where you live.

Woman on her smartphone
A young woman browses the internet on her smartphone. Using apps or bots to automate your house search can help you find a flat more quickly. Photo: picture alliance/dpa | Fabian Sommer

If you’ve ever found yourself in a German town swaying your phone from left to right to try and get a bar of signal, it’s likely you’ve encountered what the Germans call a Funkloch – or dead zone in English.

According to the Federal Network Agency (BNA), these dead zones with no mobile reception can still be found in 2.6 percent of Germany – though this is declining gradually from year to year.

Slightly more worrying are the areas where just one or two of the three major mobile operators can provide connectivity. This year, just under a fifth (16.7 percent) of Germany counted as one of these ‘grey zones’, meaning customers with the wrong provider may just find themselves out of luck in pretty large swathes of the country.

Though progress is definitely being made on this front – almost a quarter of Germany was a grey zone as recently as 2022 – things aren’t moving fast enough for the BNA.

In September, it announced that it would be taking legal action against the three major mobile providers – Deutsche Telekom, Vodafone and Telefonica (O2) – over their failure to expand 4G connectivity quickly enough.

While around 90 percent of the country enjoys access to 5G, there are apparently around 500 gaps in the 4G networks where people are unable to get internet speeds of 100 Mbps or more – a speed generally considered ‘fast’ internet. The mobile companies have claimed that these are impossible to fill but the BNA rejects this explanation, saying antennas could have been put up in many of the regions in question.

With the battles raging over when – and how – the country can enter the 21st century, it may feel like having a bad connectivity in Germany is simply a fact of life.

Nevertheless, there are important differences to know about between the three major providers.

Who has the best and worst coverage?

According to multiple consumer advice agencies, Deutsche Telekom continues to top the league tables as the provider with the best mobile and internet coverage throughout the country.

In a recent connectivity test by Connect, the mobile company achieved 98.75 percent coverage for calls and 94.75 percent coverage for internet throughout Germany. According to digital magazine Chip, Telekom also offers 87.15 percent availability of 5G. 

On the speed side, Telekom also came out top, with speeds of almost 300 Mbps achieved on most 5G networks. In general, Stiftung Warentest gave Telekom a ‘grade’ of 1.6 for its overall coverage, with 1.0 being the highest mark and 4.0 the lowest.

READ ALSO: Fact check: Is Germany’s internet really that bad?

Vodafone, meanwhile, landed in second place in all four of the tests carried out by consumer rights agencies. Connect found a slight drop in coverage compared to Telekom: for calls, 94.75 percent coverage was available, and internet coverage stood at 89.75 percent. 

Vodafone Düsseldorf

A Voafone shop in Düsseldorf advertises deals on internet. Photo: picture alliance/dpa | Henning Kaiser

Maximum speeds were also slightly lower with Vodafone, with download speeds of 205.81 Mbps reported on 5G networks. These networks were also a bit harder to come by, with an 83.5 percent availability of 5G networks compared to Telekom’s 94.75 percent. 

All of this resulted in Stiftung Warentest giving Vodafone a grade of 1.7 percent for its overall coverage and internet speeds. 

At the bottom of the rung comes Telefonica, or O2, which despite recent expansion efforts still lags behind its two competitors in terms of coverage.

According to Connect’s testing, O2 offers just 86.5 percent internet coverage around the country with maximum speeds of just 133 Mbps – less than half of what Telekom can offer on its 5G networks. In addition, 5G was available on O2 just 70 percent of the time. 

For people who prefer making calls to browsing the internet, O2 does provide a slightly better service than Vodafone, however. When it comes to calls, mobile users with O2 can expect 95.75 percent coverage, compared to Vodafone’s 94.75 percent. 

READ ALSO: More than half of Germans regularly experience bad mobile coverage

Are there any regional differences?

Though there isn’t necessary a blanket rule for which regions offer the best connectivity outside of the cities, a glance at some 2020 date from the Federal Network Agency can give you a rough idea.

According to the BNA, Telekom meets the requirements for connectivity in at least 97 percent of households in the majority of the federal states. Specifically, it was able to hit this threshold in every state except the southwestern states of Rhineland-Palatinate, Baden-Württemberg and Saarland.

Vodafone also hit the 97 percent target in the majority of federal states, with the exception of Hesse, Rhineland-Palatinate, Baden-Württemberg and Saarland. 

Telefonica’s results, however, were a bit more disappointing: the O2 provider only met the required threshold in the three city states of Berlin, Bremen and Hamburg. According to a coverage map by Forbes, O2 is particularly patchy in eastern states like Mecklenburg Western Pomerania and Saxony along the Czech and Polish borders. 

How can I check what’s best in my region? 

As a general rule of thumb, Deutsche Telekom and Vodafone may be the best options for people who travel regularly or live in a smaller town or in the country side.

For someone in a bigger city, O2 is generally just as good, and you can orientate yourself more according to pricing and deals rather than coverage. 

READ ALSO: EXPLAINED: How Germany is trying to tackle its slow internet problem

However, if you want to be really sure that you’re getting the best coverage possible in your region, you can check the connectivity maps of each of the three major providers.

You can find out the coverage for Deutsche Telekom here, Vodafone here and Telefonica/O2 here to give you a concrete idea of what gives you the best deal in your postcode. 

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EXPLAINED: Germany’s plans to improve digital access to the labour market

A Bürgergeld app, video consultations and improvements for foreign skilled workers: The German Labour Ministry has put forward a new digitalisation strategy aimed at making life easier for jobseekers and welfare recipients.

EXPLAINED: Germany's plans to improve digital access to the labour market

Germany is known to lag behind many other nations when it comes to digital technology. 

But the coalition government – made up of the Social Democrats (SPD), Greens and Free Democrats (FDP) – has taken steps forward to change this – at least when it comes to the job hunt.

READ ALSO: Germany unveils new plan to become more immigrant and digital friendly

This week, the Labour Ministry announced a new digitalisation strategy, which includes creating an app for people to claim long-term unemployment benefits (Bürgergeld) and to allow for more video consultations and digital access to residents and skilled workers from abroad looking to come to Germany. 

What should we expect from the app?

The aim is to give German residents easier access to digital applications by 2030, with internal processes also set to be digitalised.

Under the plans, it will be possible to apply for so-called Citizen’s Income or Bürgergeld via an app on a smartphone.

As well as submit applications for the benefit, users will be able to make appointments and receive job offers on their phone. 

The app will first be tested in selected job centres before being rolled out if successful. 

Labour Minister Hubertus Heil (SPD) explained that digitalisation should make it easier for people in Germany to deal with authorities, while relieving the burden on employees and freeing them up for other tasks. 

Labour Minister Hubertus Heil (SPD)

Labour Minister Hubertus Heil (SPD) speaks in the Bundestag. Photo: picture alliance/dpa/dpa-Zentralbild | Britta Pedersen

The ministry will also turn to artificial intelligence (AI) tech. The AI is intended to speed up the processing of Bürgergeld applications and translate complicated texts from official letters into understandable language for recipients.

“We will simplify internal processes and use the potential of AI,” Labor Minister Hubertus Heil told German media outlet Table Media. 

READ ALSO: What to know about Germany’s new digital healthcare law

More online and video consultations

Video consultations and improvements to electronic labour market admission for foreign skilled workers are also planned.

According to Heil, services that are currently only available in analogue form are to be made digital in future.

There are also plans for a national online portal for further vocational training with access to funding opportunities, counselling and further training offers.

Jobseekers from outside the EU to benefit

As Germany faces a severe worker shortage, and attracting talent from abroad has become a high priority for the government. 

Heil said that in future, skilled foreign workers will be admitted to the German labour market more quickly through digital cooperation between the Federal Employment Agency, foreign missions and immigration authorities.

The same streamlining process will apply to the recognition of foreign qualifications, which is known to be a burdensome process currently. 

READ ALSO: Could backlogs at Germany’s foreigners’ offices stifle skilled immigration?

The new strategy is to apply to the entire labour and social administration. It was drawn up by seven other authorities as well as the Ministry of Labour. According to Heil, the move is an important contribution to strengthening people’s trust in the welfare state.

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