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LEARNING SWEDISH

How to write a polite letter or email in Swedish

Writing letters may be a dying art to some extent, but the need to write a polite email or other message is still alive and well. What should you avoid in an email if you don't want to appear rude?

How to write a polite letter or email in Swedish
It's usually best to start an email or letter with a simple 'hej'. Photo: Jonas Ekströmer/Scanpix/TT

How to address the person you’re writing to

Depending on where you’re from, you might be used to a relatively high level of formality in letters and emails when compared to Sweden.

In German, for example, you’re often expected to use every title the person you’re addressing holds when addressing them in formal written correspondence, such as Sehr geehrte Frau Dr. Mustermann for a woman with the surname Mustermann who holds a doctorate.

In formal English, you’re usually expected to use ‘dear’, followed by the full name of the person you’re addressing, with or without the title: Dear (Mr.) Joe Bloggs, for example.

Swedish, in comparison, is much less formal.

Technically you can use the word bästa, followed by the full name (no title) of the person you’re writing to if you’ve never been in contact with them before, like this: Bästa Sven Svensson, although this can appear a bit outdated. Your best bet is to just go with a simple hej, along with their first name, both in text and speech. 

Avoid directly translating the word ‘dear’ in English to kära in Swedish. In letter-writing, kära would be similar to addressing someone as “beloved” or “darling”, which is probably not the tone you want to strike.

What if I don’t know who I’m addressing?

Sometimes when you send an email, you’re not sure who will be opening it at the other end. In English, you’d use ‘to whom it may concern’, and you can in theory translate this to till den det vederbör or till den det berör in Swedish, but it sounds a bit odd.

You could either just go for a hej without a name following it, or try and be a bit more specific about who it is you’re trying to reach. If you’re sending off a job application you might want the head of staff, so you could write till personalchefen. If you have a question about a course, you could start your email with till kursansvarig (to the person responsible for the course), and so on and so forth.

Avoid anything similar to ‘dear Sir/Madam’. Best-case scenario, you sound a bit strange and outdated, and in the worst-case scenario, you could appear a bit patronising, especially if you are a man addressing a woman. 

Although Sweden does technically have informal and formal words for you (du/ni), the formal version (ni) has essentially fallen out of use (so for German speakers, you don’t need to worry about when to duzen or siezen in Sweden).

Use ‘du’ unless you’re sending an email to a member of the royal family – and that brings with it a whole other set of formality rules which we won’t go in to here.

How should I end my email?

There are a few different ways you can end an email, but the most common ones are probably med vänlig hälsning and vänliga hälsningar, which translate literally to “(with) friendly greetings”. You might see these shortened to MVH or VH, but write them out in full if you’re sending an email, at least the first time you contact someone.

Other options include bästa hälsningar (similar to ‘best regards’) or just hälsningar (regards). 

You can also end your email with some kind of time-specific sign off, although these are usually best reserved for the final email in a conversation, for example trevlig helg (have a nice weekend) if you’re writing to someone on a Friday afternoon, or ha en bra dag (have a nice day). Allt gott (literally: everything good, but more like “wish you the best”) is also fine, albeit a bit less formal.

The most informal way to sign off an email or letter (which, to be honest, would probably be fine in any context), is just to write your name preceded by a forward slash: /Sven Svensson.

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READER INSIGHTS

Reader’s story: How I slowly fell in love with the Swedish language

What makes a person want to learn Swedish? The Local's reader Sunny Das tries to answer a question that's bigger than quantifiable goals.

Reader's story: How I slowly fell in love with the Swedish language

It was a dark and cold October day as I found myself standing outside Arlanda Airport.

It had been a long journey from Singapore to Stockholm in the midst of the Covid-19 pandemic. The first thing I noticed was that most of the pandemic restrictions that applied to people in the rest of the world were not as strict in Sweden. I looked like a real stranger with my face mask on.

But, somewhere in my heart something stirred, and my soul felt a little joy after seeing some form of normality. The taxi driver said something that sounded like “hey” in English, and so I responded in English. Then we started driving towards the centre of Stockholm.

Within 45 minutes, I was in Gamla Stan, and it was already evening. I was tired, but I won’t forget what I felt when I saw the beauty of the city. When the lights sparkled on the water, it was like poetry composing itself.

In the hotel lobby, I heard Swedish being spoken among people, and it was like music to my ears. It had been a long time since I learned a new language, but there was something melodic in the Swedish language that truly captivated me from the beginning.

This article was written by The Local’s reader Sunny Das. Photo: Private

Because there is freedom in Swedish society, it is easy to fall in love with something.

None of the Swedes I met said that I had to learn Swedish to survive in Sweden. As a result, I explored the language in my own way, and slowly fell in love with it.

Of course, attitudes towards language requirements have changed nowadays, but I’m grateful that it wasn’t like that when I started learning Swedish. It could have been very demotivating for me if someone had tried to force the language on me.

Instead, I had the opportunity to enjoy Swedish music, books and the culture in general. There was a song that inspired me to develop my Swedish and delve deeper into my language journey. The song was called Vem tänder stjärnorna by Eva Dahlgren (“Who lights the stars?”). What a beautiful song, just amazing. Evighet (eternity) is my favourite word in Swedish, which I learned from that song.

What is my goal with the Swedish language? A really good question.

But is there a goal in just watching the sunset with your dog on the beach? Or to dim the lights at three in the morning, closing your eyes and listening to “The Midnight” or “The Paper Kites”? Is there a goal when you share “Dad jokes” with your friends on a taco Friday night?

Many people learn French, Japanese or Italian to experience the culture and follow their hearts. I can say that there is no quantifiable goal but to enjoy the language journey, and sometime in the future, I can articulate my thoughts properly in a proper way in the Swedish language.

Yes, indeed, I’m still learning Swedish. There are certain situations when I can’t understand anything or find the right words from my limited vocabulary to explain something. But I’m trying, like many of us who are learning Swedish and love the language.

My grammar is wrong in various ways, and my pronunciation is flawed, and there have been several occasions when Swedish speakers have switched to English, perhaps out of sympathy or sometimes with a bit of a rude attitude.

I can only ask everyone who speaks Swedish not to discourage us but rather to help us learn this beautiful language instead.

Indian by origin, Sunny Das moved to Sweden in October 2020 and works as a software developer. The article was originally published in Swedish and translated to English by The Local. Would you like to share your Swedish story with The Local? Email our editorial team at [email protected] and we’ll get back to you if it’s something we’re able to publish.

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