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LIVING IN AUSTRIA

What kind of insurance do I need to have in Austria?

Like its German-speaking cousins, Austria is known to be a country where you can get insurance for almost anything. Some are even required by law. We sort through the need-to-haves from the nice-to-haves.

Car insurance is compulsory in Switzerland. Here's what you need to know. Photo by Michael Jin on Unsplash
Whether it's car, health, home, or pet liability insurance, Austrian may law require you to have several types of policies. Photo by Michael Jin on Unsplash

One of the perks to living in a generally risk-averse culture may well be the products you can get to shield yourself from the terrifying consequences of various worst-case scenarios.

From health insurance to accident insurance to legal insurance if you get sued – there’s a wide, and even confusing array of products available in Austria. In what can be a culture shock to some foreigners, these are the ones you’re required to have by law. Later on, we get into some useful optional insurance.

Public health insurance and social insurance

Krankenversicherung, or health insurance, is the most basic and well-known insurance you’re required to have by Austrian law.

As a foreigner, you’ll often need it even to set foot in the country, with many visas or residency permits requiring you to show proof of health insurance. Typically, this is a travel insurance policy that includes at least €30,000 worth of coverage with medical cover. This should tide you over until you get public health insurance in Austria.

All residents of Austria – whether Austrian or foreign – must have public health insurance by law. Like tax, the contributions you have to pay are proportional to your income, and are often deducted off your payslip automatically each month.

Health insurance is mandatory for everyone living in Austria, which covers check-ups and treatments. Photo by Pixabay

There are also several different public insurance funds available, depending on whether you’re employed, self-employed, or a public sector worker. About 82 percent of the country is insured with Österreichische Gesundheitskasse (ÖGK), the fund used by most employees.

In addition to public health insurance, residents of Austria can – if they choose – also opt for additional private health insurance on top of what they pay in public insurance. We’ll cover this more below.

READ ALSO: Everything foreigners need to know about the Austrian healthcare system

Employees must also have unemployment insurance, pension insurance, and accident insurance related to their jobs – although the human resources department of your workplace will typically manage this for you. For the self-employed, these are managed by the same body that manages your health insurance – the Social Insurance Institution of the Self-Employed (SVS). Public accident insurance will cover people if they become unable to work due to a workplace injury – but not accidents that may occur off the job. There is some extra optional insurance for this we detail below.

READ ALSO: Unemployment benefits in Austria: Who is eligible and how much can you get?

Own a car? You’ll need insurance

If you plan on driving your own car in Austria, you will need to purchase car insurance. This is called Kfz-Haftpflichtversicherung – and is a type of public liability insurance specifically for drivers.

It’s important not to confuse this with either a Verkehr – or transport – plan in legal insurance, or with general public liability insurance – which will not cover any damage to someone else or public property you may cause if you get in a car accident. While the other two insurance types are useful to have, they’re not required by law. By contrast, car-related public liability is mandatory if you own a car.

All car owners in Austria must have public liability insurance. Other optional add-ons are available at an extra cost. (Photo by Matthias Balk / dpa / AFP) / 

If you’ve moved to Austria with a car, your existing insurance will cover you for the first month you live here. During that time, you need to register and insure your vehicle.

Note too that many car insurance plans will include partial or full coverage for damage to your car from theft, fire, and even animals. These are nice to have, but only the third party liability part of a car insurance policy is legally required in Austria. If you were to only purchase a bare minimum plan, any damages to someone else or their property in an accident would be covered – but the damage to your own vehicle would come out of your own pocket.

Own your home? You’ll need insurance

If you own your own home, you’ll need a standard home insurance plan – or Eigenheimversicherung. As with many types of insurance, there’s one you’re required to have by law and then optional add-ons that might give you extra coverage.

In the case of home insurance, you’ll need a plan that covers fire, burglary, and storm damage. If you have a pool, garden, or solar panels, for example – you can get additional insurance. These extras though, aren’t mandatory.

Have a dog? Yep. You’ll need insurance

If you own a dog, you are also required to have a type of pet insurance in Austria that covers liabilities of up to €725,000 if your furry friend ends up hurting someone else or damaging property.

This is called Hundehaftpflichtversicherung. While it covers public liability for things your dog may do, it isn’t pet health insurance. Again, while pet health insurance can be incredibly useful and save you a lot of money on any vet bills – only public liability is required by Austrian law.

READ ALSO: EXPLAINED: Everything you need to know about owning a pet in Austria

Useful optional insurances

As we’ve been suggesting, there’s plenty of additional insurances that are useful to have in Austria beyond what you’re legally required to have.

With so many Austrians and Austrian residents taking out insurance, prices for these are often very reasonable – often just a couple hundred euros a year. But they can provide incredibly comprehensive coverage if the worst happens.

The most basic of these is Hausratversicherung. While homeowners are required to get Eigenheimversicherung to cover things like fire and storm damage, Hausratversichering insures the contents of a home during the same events. Thus either owners or tenants can take out Hausratversichering to protect their stuff at home.

Other add-on insurances can include the ones mentioned above, like full coverage for your car in the event of fire or theft, pet health insurance, or private health and accident insurance.

Legal insurance may help you out if you’re ever unlucky enough to find yourself in Austrian court.
Photo by Tingey Injury Law Firm on Unsplash

Private health insurance in Austria may get you more options for doctors – as some only work with private patients – or it may get you a private hospital room if you end up having to stay in one. Meanwhile, private accident insurance – or Unfallversicherung – will cover you if you become unable to work for a longer period of time due to an accident you had off the job, rather than the public accident insurance that covers you if you have a workplace injury. A more comprehensive – and typically more expensive – version of this is Berufsunfähigkeitversicherung, which replaces the income of someone who becomes completely unable to practice their profession. People in higher-risk professions like builders may have this type of insurance. If they become unable to work anymore, this insurance will pay out their salaries until they reach retirement age.

General public liability insurance – or Haftpflichtversicherung – is also available to cover you if you or your family, your children for example, cause damage to someone else’s property. This could include instances where your kids break a neighbour’s window while outside playing or you accidentally spill a bottle of wine on a friend’s laptop at a party. In both cases, you can typically make a claim on this insurance to cover the damages – rather than pay them out of pocket.

Austria also has many comprehensive travel insurance – or Reiseversicherung plans – to cover you if your trip gets cancelled or you need medical treatment abroad. It can be especially good to have if you travel outside the EU a lot, where your European Health Insurance Card won’t be valid.

Finally, there’s Rechtschutzversicherung – an insurance that protects you if you get sued in Austria. This insurance can help you in a variety of situations, such as with litigious neighbours, in work disputes, in traffic accidents, or in landlord disputes. With it, you can typically fight a case without incurring financially debilitating legal bills.

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‘Haushaltsversicherung’: How does Austria’s home insurance work?

'Haushaltsversicherung' is one of Austria's most popular types of insurance. It is not mandatory, but it is certainly worth evaluating, especially as it comes with many possible add-ons.

'Haushaltsversicherung': How does Austria's home insurance work?

Austrians are certainly obsessed with insurance coverage, and one of the most popular and common ones is known as the “Haushaltsversicherung”—if you don’t have it already, you have certainly heard of it. Here’s what you need to know about household insurance.

Firstly, this insurance covers damages to “all movable objects within your own four walls,” as Austria’s Chamber of Labour (AK) explains. This includes furniture, carpets, and electrical appliances. It would also cover damages caused by fire, storms, water, burglary, and glass breakage. 

Certain types of insurance, such as private liability insurance or mandatory dog liability insurance, are almost always combined with household insurance—another reason why the Haushaltsversicherung is so popular in Austria.

READ ALSO: What kind of insurance do I need to have in Austria?

However, there are enormous differences in premiums and benefits, so experts suggest you check precisely what you need before taking out insurance. The AK also says you should talk to an insurance advisor to learn more about your specific case and needs, particularly if you have any valuables in your home. 

Additionally, they said: “It makes sense to check your policy every few years to ensure that you are properly insured. This guarantees that the sums insured and the risks included are up-to-date and sufficient”.

What should I keep an eye on when reviewing policies?

Of course, different companies have their own offers, and they are often highly customisable to fit your apartment and lifestyle—some things you need to be aware of, though.

Certain policies are tied to the size of your apartment, while others will have a lump sum regardless of the size of your place. Policies also usually differ depending on whether you live in an apartment or a house. 

While most insurance will cover glass breakage (such as when a hail storm breaks your window, for example), some might have it as an add-on (wahlweise mit Glasbruch). 

You may also add other types of insurance to your household insurance, the most common being mandatory dog liability insurance (Hunde-Haftpflicht), legal insurance (Straf-Rechtsschutz), and sports insurance.

READ ALSO: Should I take out insurance before skiing in Austria?

It’s worth it to read each policy, but you should know some common clauses beforehand. For example, insurance often won’t cover burglary costs if your house has not been properly secured and locked. This might seem obvious, but since door knobs don’t open from the outside without the key, people often leave their homes, especially for short errands, and don’t lock the doors all the way. Insurance and safety experts recommend you get in the habit of locking your home doors.

It’s also important to check if your insurance will pay you “Neuwert” or “Zeitwert” in case of damage. 

A Neuwert means the insurance will pay for a replacement object, regardless of how old the stolen or broken one was. However, many insurance policies still contain the so-called “Zeitwert”, something like “current value”, so you wouldn’t receive an amount that could pay for a new product. Instead, a loss of value of around 10 percent per year could be expected for most objects.

What should I do if there is damage to my home?

If you see any damage to your home from burglary, accident or other types, you need to notify your insurer immediately and report the damage you have suffered. 

The insurance conditions usually stipulate a maximum period of three days for reporting a claim in property insurance. The Chamber of Labour also recommends that you send a written notification of the claim (preferably by registered mail, they add).

“Make a list of all items that have been destroyed or lost and enclose it with your report to both the insurer and the security authorities”, they said. And, of course, in the event of fire burglary or robbery, always inform the fire department or police authorities.

READ ALSO: EXPLAINED: The Austrian insurance for if you get sued – or want to sue someone

How long does the insurance last, and how much does it cost?

The insurance term is usually specified in the counteract. In general, though, you can terminate it after the third year with one month’s notice if the contract has not already expired.

If you move house or move abroad, you can terminate your household insurance contract. You can cancel the insurance the day before the move begins (preferably by registered letter).

If you do not exercise your right of termination, the insurance will remain valid during the move and in the new home.

Regarding prices, they can be as low as a few euros a month (such as insurance specifically tailored to students living in shared flats) to several hundred a month if you have a large place with plenty of valuables or include several add-ons. 

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