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MONEY

Why people in Germany are being advised to switch energy suppliers

As energy prices continue to fall in Germany, experts are advising people to consider switching supplier to get a better deal.

A household electricity plug
Electricity prices have been falling in Germany. Photo: picture alliance/dpa | Swen Pförtner

What’s happening?

After Russia’s invasion of Ukraine in February 2022, energy prices reached record highs, causing misery for consumers in Germany. 

But in the last few months, the cost of gas and electricity has been falling. In fact, March was the first month since the start of the war where energy prices were below the cost from the same period last year.

At the moment many suppliers are lowering their prices for electricity and gas, and consumer protection groups are recommending that households check their contracts, compare prices and change suppliers if necessary.

“Household electricity prices for new customers have fallen continuously since December 2022,” said electricity market expert Mirko Schlossarczyk from the consultancy Enervis. Current offers are below 30 cents per kilowatt hour, he added.

“For existing customers and those receiving the basic (default) supply, however, the price level is still noticeably higher and is currently a little over 40 cents (per kilowatt hour).” These prices have only fallen slightly in recent months, Schlossarcyzk said.

Why have prices been falling?

The coalition government’s energy price caps account have helped to bring costs down. 

The electricity price brake  – which caps electricity costs for households and small businesses with a yearly demand of up to 30,000-kilowatt hours at 40 cents per kilowatt hour – has been applied to all electricity customers in Germany since January this year. 

The gas price brake – which caps prices at 12 cents per kilowatt hour – started in March 2023 and retroactively covers the months of January and February.

READ ALSO: Why consumers in Germany are seeing their energy costs go down

For the remaining usage, the regular market price has to be paid by households – and costs there have been going down significantly.

According to Schlossarczyk, the main reason for the decline in consumer electricity prices is the significant drop in wholesale prices.

A one-euro coin stands between the flames of a gas-powered cooker.

A one-euro coin stands between the flames of a gas-powered cooker. Photo: picture alliance / dpa | Holger Hollemann

However, many consumers haven’t yet benefited from the lower market prices for gas and electricity, as they are still being supplied with energy that suppliers bought at higher prices last year.

When it comes to electricity, 76 percent of electricity tariffs in the basic supply sector – in other words, the suppliers that have the most customers in a certain region – are still above the electricity price brake in some cases despite reductions, according to the comparison portal Check24. 

In the alternative supply, 88 percent of the tariffs are cheaper than the price brake, said a spokesperson.

With an annual consumption of 5,000 kilowatt hours, new customers currently pay an average of 31.4 cents per kilowatt hour. In the basic supply, on the other hand, it stands at an average of 43.2 cents. For comparison – according to the German Energy Association BDEW, the average electricity price in Germany was just under 32 cents in June 2021.

But the basic supplies aren’t immune to the downwards spiral in prices. According to a spokesperson, the comparison portal Verivox sees “a clear trend towards price reductions at present”.

For the months of June, July and August, the portal has so far registered 94 electricity price reductions averaging a 12 percent drop, although there are also a few increases. 

For the coming months, Schlossarczyk expects prices of 28 to 30 cents per kilowatt hour for new customers. For existing customer contracts and people receiving the basic supply he expects some noticeable price reductions.

What’s happening with gas prices?

According to Verivox, gas prices are also declining significantly.

In the basic supply sector, the portal has so far registered 75 price reductions by an average of 17 percent for June, July and August. Nine suppliers have announced increases averaging 9 percent.

Check24 has registered 106 gas price reductions of the basic supply since January. Despite these reductions, 90 percent of the gas tariffs in the basic supply are still above the gas price brake, the company reports.

A person in Germany holds cash. The government has pledged to clamp down on gas prices.

A person in Germany holds cash. The government is clamping down on gas prices with a gas price break. Photo: picture alliance/dpa | Lino Mirgeler

On average, consumers there were paying 13.3 cents per kilowatt hour of gas. In contrast, 80 percent of the tariffs in the alternative supply are already cheaper than the price brake. Check24 puts the average at 9.4 cents.

According to BDEW, the average gas price in Germany in June 2021, i.e. before the energy crisis began, was 6 cents per kilowatt hour.

What do consumer experts say about the energy price development?

They say that customers in Germany should take action if they can.

“We recommend switching suppliers,” said Christina Wallraf, energy expert at the Consumer Advice Centre in North Rhine-Westphalia.

The prices for new customers are “quite acceptable again”.

Those who want to switch should examine their existing contract, said Wallraf, adding that it is important to find out the remaining term and the notice period in order to work out the right time for a change of supplier.

“If you are currently in the basic supply, the contract can be terminated at any time, taking into account the statutory two-week notice period,” she said.

The consumer advice centre also suggests using comparison portals to make an individual adjustment before making a tariff comparison.

READ ALSO: How to change electricity and gas suppliers in Germany 

For example, the filter “direct switching option via the portal” should be set to display as many tariffs as possible.

Consumers should also make sure that prices are guaranteed in the contract in case case energy prices rise again in the coming winter.

The centre also advises consumers to do an internet search on the company to check if they have positive or negative reviews from previous customers. 

Could energy prices go through the roof again this winter?

Energy market expert Schlossarczyk thinks that is unlikely.

“Due to the price cap in the end customer price segment alone, the burden limit for household customers is capped until April 2024,” he said.

He predicted that there wouldn’t be a price explosion for household customers in the coming autumn and winter.

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PROPERTY

10 essential tips for avoiding rental scams in Germany

Rental scams are on the rise in Germany, and fraudsters are becoming more sophisticated than you may think. We spoke to a couple who were scammed in Berlin to put together tips to stay safe while house hunting.

10 essential tips for avoiding rental scams in Germany

When it comes to settling in Germany, one of the most stressful and difficult tasks you’re likely to face is finding a place to live.

With the country in the grip of an ever-worsening housing shortage, there aren’t enough rental properties to meet the high demand – especially in big cities like Berlin, Munich and Frankfurt – and the flats that are available can often stretch even the most healthy of budgets. 

With renters desperate to find affordable homes, crafty scammers have seized the chance to place fake ads on the market, often in dream locations with lower-than-average rents. 

While some of these scams may be easy to spot, others can be highly sophisticated, with fraudsters setting up professional-looking websites and even allowing hopeful tenants to view their properties in person.

Recently The Local reported on a Polish couple who lost around €7,000 through a rental scam in Berlin. The scammers had sublet a beautiful Altbau apartment in the popular district of Neukölln and created an advert for it via a fake letting agent website, then arranged for people to use a key box to view the property while the real tenants were away. 

READ ALSO: How sophisticated scammers are targeting desperate Berlin tenants

Despite checking the contract over with legal experts from their local tenants’ association, nobody saw anything out of the ordinary – that is, until they tried to access the apartment and found a family already living there.

So, how do you protect your hard-earned savings and steer clear of scammers while looking for a new home?

Here are 10 important ways to protect yourself from rental scams. 

1. Be alert to suspicious signs 

The key to avoiding scammers in Germany is to be fully clued up on the warning signs. Was the listing for the property uploaded in the middle of the night, is the advert thin on details or written in bad German or English, and does the offer feel too good to be true?

Though it would be nice to believe there are still cheap flats to be found, finding an attractive property at an overly reasonable price is usually a red flag. 

Hamburg

Modern apartments in Hamburg. Photo: picture alliance/dpa | Daniel Bockwoldt

If someone claiming to be a landlord contacts you out of the blue, that’s also your cue to run a mile. With so many people looking for housing, most letting agents and landlords will have more than people looking to rent their properties without needing to get in touch with people themselves. Anyone who does is more than likely to be a scammer.

2. Rule out landlords who say they live abroad

One of the major warning signs to look out for is a landlord who claims to be renting the property from abroad, or who says they are out of the country for other reasons, like a last-minute business trip.

That’s usually a scammer’s way of excusing the fact that they won’t be able to meet you personally or even show you the property before you rent it.

“When the country the landlord lives in appears then I would say there’s a really big chance this is a scam,” said Kuba Rudzinski, one of the victims of the Berlin-Neukölln rental fraud.

Even if the excuse seems plausible, your best bet is to ignore anyone who tries to sell you a story about living abroad and simply move on with your house hunt.

READ ALSO: Why Germany’s housing crisis is expected to drag on

3. Do your research online

Before committing to anything, take time to do some thorough research to scope out the property, landlord and letting agent. 

Running the pictures and text used in apartment listings through a search engine like Google will help you quickly identify stock photos and text stolen from other listings. For pictures, this is known as a reverse image search. 

A laptop

Photo by 2H Media on Unsplash

It’s also worth checking that any websites you’re sent to are fully functional and not copies of other letting agent sites, and that any email addresses match the website domain. 

READ ALSO: How much deposit do I have to pay when renting in Germany?

4. Visit the property and ask around 

Never agree to rent a property without seeing it in person first. Arrange a viewing and take the opportunity to ask questions about the property and the neighbourhood. 

Kuba also recommends speaking with the neighbours in the building to check if the property is genuinely being rented. 

“Go to the place before and ask the neighbours, is this flat really for rent? Because these people generally know,” he said. “You’ll need to convince yourself to do it of course, but just ask in the building, ask on the floor where the flat is.”

5. Don’t transfer the full deposit in advance

Advance payments for anything, whether it’s furniture, a deposit or getting a chance to view the property, should be considered a major red flag.

Under German law, you are usually only expected to pay the deposit by the start of the agreed rental contract – and certainly not several months in advance.

Euro notes lie next to some house keys on a table.

Euro notes lie next to some house keys on a table. Photo: picture alliance/dpa/dpa-tmn | Andrea Warnecke

You are also legally entitled to pay your three months’ deposit in three instalments on top of your first three months’ rent after moving in, so definitely be cautious of landlords that place pressure on you to transfer a large lump sum.

If you’re really concerned, look into alternatives for paying your deposit, such as Kautionversicherung (deposit insurance) or a Mietkautionssparbuch, where you open a bank account and pledge the amount to the landlord, rather than transferring the money directly. 

6. Insist on meeting the landlord or letting agent in person

If a landlord or letting agent refuses to meet you in person or insists on conducting all communication online, they’re probably not who they say they are. 

Insist on meeting face-to-face to verify their identity and ensure they have a legitimate connection to the property.

7. Avoid sending documents straight away 

Not all rental scams are about getting money from you directly: many scammers are simply after your personal details for the purposes of identity theft.

Be wary of providing personal documents or sensitive information before you’ve verified the legitimacy of the rental agreement, especially when it comes to things like passport scans or other forms of ID. 

READ ALSO: Five common rental scams in Germany and how to avoid them

8. Seek legal advice from experts

If you’re unsure about any aspect of the rental agreement or if something seems suspicious, seek advice from legal experts or tenants’ associations. 

However, be aware that this isn’t always a cast-iron guarantee that a tenancy is legitmate. Over the past few years, fraudsters have become increasingly sophisticated, even down to producing water-tight rental contracts for would-be tenants. 

An estate agent hands over keys to an apartment. Photo: picture alliance/dpa/dpa-tmn | Christin Klose

According to civil lawyer Emilia Tintelnot, becoming a member of a tenants’ association can be a good way to get affordable legal advice, and it can also be helpful to set up legal insurance to ensure you can access help when you need it without having to pay lawyers’ fees up front.

9. Be wary of stereotypes 

Avoid making assumptions based on stereotypes or preconceived notions about someone’s gender or nationality, as this may cause you to overlook things you might otherwise see as warning signs.

In Kuba’s case, the fact that the fraudsters were German made them appear more legitimate in his eyes, as Polish people tend to see Germans as law-abiding and trustworthy. 

Be aware that scammers can come from any cultural background and may use a variety of tactics to deceive unsuspecting renters.

10. Keep an extensive paper trail 

Document all communication, agreements, and transactions related to the rental process, including phone numbers and any bank details provided.

According to the Berlin police, this type of evidence can be crucial for an investigation if you do suspect a scammer.

While evidence can differ across cases, “pictures, contact details used by the perpetrators, original documents, bank details with payment receipts” are particularly helpful for investigators, and could help the police stop the scammers for good. 

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