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COST OF LIVING

What new subsidy payment is Vienna offering for renters?

A new payment bonus for renters has been approved by the Vienna City Council, totalling €55 million - here's who is entitled to it and how much you can get.

What new subsidy payment is Vienna offering for renters?

Austrian rents are about to become more expensive (again), as The Local reported. Another round of rent increases is due in July, with the so-called “category rents” expected to rise by approximately 5.5 per cent. 

This would mark the fourth increase within 15 months and significantly burden about 135,000 households affected by the changes. In addition, other homes will also see a cascading effect leading to higher operating costs for nearly all renters in Austria. 

The Chamber of Labour (AK), the Austrian Federation of Trade Unions (ÖGB), and the tenants’ association are expressing alarm and renewing their call to implement rent control measures, as reported.

READ ALSO: What will become more expensive in Austria in June?

New one-off payment for renters

Because of the increases, the Austrian capital Vienna has approved a new “Gemeindebau-Bonus“, which should provide relief for hundreds of thousands of Viennese currently living in the social apartments (Gemeindewohnungen)

The €55 million payment is set to come to renters in September 2023, according to a decision by the Vienna City Council on Tuesday, May 30th. 

“Community building in Vienna has always stood for social cohesion. Through the multi-stage Gemeindebau-Bonus, the City of Vienna and Wiener Wohnen show what it means to look and act socially accurately,” said Housing Councillor and Deputy Mayor Katrin Gaál (SPÖ) in a press statement.

“Especially in the current difficult times, it is particularly important that people receive tangible support and do not have to fear losing their apartment,” she added.

According to the Viennese authorities, renters in the social apartments will receive half a net monthly rent in the first step starting at the beginning of September.

READ ALSO: What is it like to rent a home in Austria?

How will the payments work?

The new “multi-stage Gemeindebau-Bonus” comprises three measures that specifically benefit the residents of Wiener Wohnen’s municipal housing complexes, according to the City of Vienna.

At the beginning of September 2023, all tenants of a municipal apartment will receive a special payment in the form of a credit for half a net monthly rent.

At the end of the calendar year 2023, those tenants whose rent was increased in the years 2022-2023 will receive an additional credit in the form of a payment bonus. The amount of credit is based on the extent of the increases that took place in the period. 

READ ALSO: What cost-of-living payments could residents in Austria receive in June?

Additionally, the government wants to facilitate the agreement of installment payments for tenants who “fall behind financially” to pay their outstanding rental debts.

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VIENNA

How do I lower my rent if I pay too much in Vienna?

If you live in an older building, a so called "Altbau", the price per square meter is regulated. If you are paying too much rent, there are ways to lower it and claim your money back.

How do I lower my rent if I pay too much in Vienna?

Vienna is known for offering its residents affordable rents. However, if you live in one of the older apartments in Vienna (Altbau), you should know that there is a limit on how much rent can be charged per square meter.

Some landlords rent out their flats more expensively than they are actually allowed to. The City of Vienna’s rent calculator can help you determine if you are paying too much.

If you believe that your rent is too high, there are three different options on how to bring it down and also get the money back from the time when you paid too much.

Hire a company to take on your case

In Vienna, several companies, known as Prozessfinanzierer in German, will take on your case individually and try to reduce your rent. This could not only result in a lower rent for the future but also in you receiving a refund for the period you overpaid. It is even possible to pursue this after you leave your apartment. 

However, the City of Vienna has warned against using these services. If you are successful, the companies could claim a great portion of the refunded money, ranging from 30 percent to even half. MeinBezirk also reported occasions when employees of these companies have gone door to door, pretending to be city officials to secure contracts with excessively high commission payments.

Tenant protection organisations argue, as cited in Der Standard, that the companies may prioritise their profits over the best interests of tenants, negatively impacting tenant-landlord relationships.

However, these companies typically operate on a ‘no win-no fee’ basis, which means that you do not have to pay anything if the reduction attempt is unsuccessful. 

READ MORE: Gemeindebau: How do you qualify for a social housing flat in Vienna?

Get help from the Mietervereinigung

Another option is to get help from the Mietervereinigung. This is a tenants’ association that supports tenants’ rights and interests. A yearly membership costs around €69 in Vienna (it also operates in Austria’s other federal states).

Once you are a member, you can go to them for help. They will assist you with claiming back your rent if you have been overpaying, and can also help with rental problems such as mould, contracts, painting, disputes with landlords and housing standards. 

The association also offer education and information to help you understand your rights and responsibilities under landlord-tenant laws. This includes workshops and seminars about topics related to housing rights and regulations.

The association is also known for publishing guides, brochures, and online resources with practical tips for dealing with common rental issues.

The Mietervereinigung offers services and guidance for its members over the phone, online or through meetings in person. 

Altbau in Alsegrund, district 9 in Vienna. Photo by Melloo on Unsplash

Do it yourself

The third option you have as a tenant is to go to the arbitration board yourself.

The arbitration board is an independent entity established to help resolve conflicts between tenants and landlords outside of the court system. However, this can sometimes be complicated.

You often need certain legal expertise to be successful and the process can be complex and time consuming.

READ NEXT: How does urban gardening work in Vienna?

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