Paris transport users to get compensation after strikes

Metro, train and bus users in the Paris region, who were affected by the pension strikes in spring, may be eligible for refunds. You can apply starting Wednesday, July 5th.

Paris transport users to get compensation after strikes
A board displaying the closure of the Montparnasse metro station in Paris, early morning of January 19, 2023, as workers went on strike over French President's plan to raise the legal retirement age from 62 to 64. (Photo by STEPHANE DE SAKUTIN / AFP)

If you were affected by the pension strike action on the Paris region’s public transport system between January and April, then you may be entitled to a refund, according to transport provider Île-de-France Mobilités. 

Anyone holding a monthly or annual Navigo card, a reduced price card (either 50 or 75 percent discount), as well as students who benefit from Imagine R cards and seniors with the ‘Navigo Senior’ option who was affected by the repeated strikes in the early months of 2023 can qualify. 

More than two million passengers are expected to be eligible, as 29 lines on Ile-de-France public transport services failed to offer minimal services throughout the strike period in early 2023.

If you experienced one to three days of disruption – meaning your line or route did not offer minimal services – then you can qualify for a minimum refund of €10.

For those who encountered over four days worth of disruption, a reimbursement of €2.80 will be awarded for each day that minimum service (33 percent) was not offered, in addition to a 10 flat-rate amount to help compensate for ‘hardship suffered by commuters’.

In total, passengers impacted will be able to benefit from between €10 to €91.30 worth of reimbursement. 

To access your reimbursement and apply for it, Île-de-France Mobilités will launch a dedicated platform on July 5th. For those with annual or monthly plans, you may be able to receive the refund  will receive the refund automatically.

Keep in mind, you will be required to prove that you hold one of the Navigo packages listed above and that you held it between January and April 2023, as well as proof that you were personally impacted by specific routes considered to have failed to offer minimum services.

You can find the list of lines and routes that qualify HERE.

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In pictures: Paris mayor takes pre-Olympic dip in cleaned-up Seine

The mayor of Paris, Anne Hidalgo, took a dip in the slightly murky waters of the Seine on Wednesday to demonstrate the river is now clean enough for outdoor Olympic swimming events.

In pictures: Paris mayor takes pre-Olympic dip in cleaned-up Seine

Wearing goggles and a wet suit, the city leader swam breaststroke before immersing her face and beginning a front crawl.

Asked how she felt before taking the plunge in front of a large contingent of reporters, the mayor said: “Really good.”

Joining her for the swim was Paris 2024 Olympic president Tony Estanguet.

Paris Mayor Anne Hidalgo (R) and President of the Paris 2024 Olympics and Paralympics Organising Committee Tony Estanguet prepare to swim in the Seine. Photo by JULIEN DE ROSA / AFP

The clean-up of the Seine has been a long-term project with the goal of opening up the river for locals to swim in once the Olympics and Paralympics are over.

During the Games the open water swimming events – the marathon swim and the swimming phase of the triathlon – are scheduled to be held in the Seine. There is, however, a plan B – if the Seine does not pass water quality tests, the events will be held at the Vaire-sur-Marne water park.

Once the Games are over, the plan is to create multiple swimming areas along the river which will be open to Paris residents and visitors during the summer.

The Seine has been banned for swimming because of the poor water quality since 1924 – during that time numerous promises have been made to clean it up, but none have come to fruition.

Media assemble to watch Paris Mayor Anne Hidalgo swims in the Seine. Photo by JULIEN DE ROSA / AFP

Despite huge investment in the clean-up operation, doubt remain about water quality levels following periods of heavy rain or storms – when Paris’ ageing sewerage system often struggles to cope with the volume of water.

However tests done in recent weeks have shown that the water is safe to swim in.