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READER QUESTIONS

Reader Question: When does the working day start and end for French employees?

France has strict employment rules - but does that extend to when you can clock on and off? And is it really true that French workers spend most of their time either on holiday or on their lunch break?

Reader Question: When does the working day start and end for French employees?
Commuters wait for the train in the Gare de l'Est metro station in Paris, on March 7, 2023, as fresh strikes and protests are planned against the government's controversial pensions reform. - Unions have vowed to bring the country to a standstill over the proposed changes, which include raising the retirement age from 62 to 64 and increasing the number of years workers have to make contributions for a full pension. (Photo by Christophe ARCHAMBAULT / AFP)

Much is made of France being a workers’ utopia, with strong unions, short working weeks, a low retirement age, and plenty of holidays.

The truth, as it always is, is not entirely per the brochure. Yes, the unions are strong. And, yes, the retirement age is – currently – lower than many other countries – the government’s efforts to raise it to 64 is the reason for the current wave of strikes and protests.

But other tales, such as the one about managers not being allowed to email their staff out of hours, should be taken with a pinch of salt. (Looking at this one specifically – that the rule actually says that there’s nothing to stop bosses emailing their team at any time of day – but they cannot discriminate against staff who don’t respond to an email sent outside their usual working hours).

READ ALSO France gives workers ‘right to disconnect’ from work email

So what do working hours rules really say?

35-hour week – Let’s start with the 35-hour week. Officially, the legal working week is set at 35 hours. This is not the maximum amount of time a person can work, but is the reference number for calculating overtime, or part-time job hours.

People who benefit from the 35-hour week might work longer (the typical working week for office employees is 40 hours) but they are entitled to time back in lieu – known as RTT days – for every hour they work over that 35-hour mark.

However, it’s important to note that there are quite a lot of exceptions to the rule – certain professions are not covered by it (journalists for example – yes, obviously we checked that) and anyone who is at middle-manager level or above is also not covered. 

Here’s a more detailed look at how the 35-hour week really works

Working hours – For the actual hours that people work, obviously, a lot depends on the type of work people do – bar and restaurant staff and shop workers have different hours to those in an office environment, for example.

Police, hospital staff, and emergency services and factory workers are often on shift work, just as they are in every country and most cities will have a Noctilien (night bus) service which is designed with the needs of shift workers in mind.

But, for office workers, the standard working week is Monday to Friday, with starting times, depending on where you’re located usually running between 8.30am and 9.30am; and the working day ends at between 5.30pm and 6.30pm.

It is not uncommon, however, to see some office workers – more usually managers, who have flexibility on their working time – leaving the office as late as 8pm. 

Importantly, employees are obliged to take a lunch break – al desko dining is not permitted in French offices. These are usually between 45 minutes and an hour long – to allow time for a two-course meal at a nearby restaurant, if necessary.

There are some shops and offices, especially government offices, that close completely between 12 noon and 2pm, to allow workers to go for lunch. If that is the case, they will usually stay open until 6pm. Shops typically stay open until 7pm as do other businesses such as hairdressers.

Holidays – workers are of course also entitled to annual leave (plus they may get time off for personal reasons such as maternity and paternity leave, bereavement, getting married and sick days).

The standard holiday allowance in France is 25 days a year, generous but in line with European averages. If you’ve ever wondered how people manage to take the whole of the month of August off, plus time at Christmas it’s usually because they benefit from those RTT days (time off in lieu for 35-hour working week) and have saved up their extra hours to add onto their summer holiday.

There are also public holidays – 11 per year or 13 if you live in Alsace-Lorraine – and while not everyone gets the day off (shops tend to open on most public holidays, especially in big cities) employees would normally get extra pay or time off in lieu for working on a public holiday.

READ ALSO These are the days off that workers are entitled to in France

Strikes – another reason a French employee might not be at work is if they are on strike. While it’s true that the French do strike quite a lot, they also forego their salary for days when they’re on strike, so having a ‘day off’ for a strike is not quite as good as it sounds.

Self-employed – The above rules apply to salaried employees, while those who are self-employed are of course free to work as long as they like (within certain safety and sector-specific limits).

There were around 3.3 million people in 2021 who were self-employed and this often includes those work in a family business such as a local bouangerie or café.

There are some rules that cover certain sectors, however – for example boulangeries are legally obliged to close at least one day a week, a rule intended to give their hard-working staff (working those baguette ovens is a hot and sweaty task) a break. If you’re in a city, you’ll likely find that boulangeries within a certain area operate an informal rota system so that there is always at least one open on each day.

Lies, damned lies and statistics – Finally, a note about international comparisons – a lot of these are based on a fairly blunt formula of taking the total population of a country – including children, pensioners and the unemployed – and dividing it by the total number of hours worked in that country.

This means that countries like France which have a low retirement age and a long life expectancy (and therefore a lot of pensioners) come out poorly in terms of hours worked. France also has an unemployment rate higher than the European average, which skews their figures.

Perhaps a more useful figure to look at is the productivity of those who do work, and in those comparisons France tends to come out well, having among the most productive workers in Europe.

It may be that it’s not a coincidence that workers who have regular holidays and a proper break for lunch are highly productive when they’re at work?

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HEALTH

REVEALED: How long does it take to get a doctor’s appointment in France?

When it comes to seeing a doctor in France, you can wait as little as three days to as long as 42 to get an appointment, according to new data. But waiting times depend heavily on the different specialties and where you live.

REVEALED: How long does it take to get a doctor's appointment in France?

In France, half of all GP appointments are available within three days from the time of booking, according to a study carried out by French booking website Doctolib, using data from its platform.

But patients have to wait longer to see specialist doctors, Docotlib reveals.

Half of all appointments with pediatricians are available in less than a week.

This is followed by dentists and midwives, with an average period of 11 days before the first available appointment. Next, there were psychiatrists (16 days), gynecologists (22 days), and ophthalmologists (25 days).

The Doctolib site allows patients in France to book the next available appointments with most GPs and other medical specialists via its easy to use booking platform.

READ MORE: How to use: French medical website Doctolib

As for the specialties where patients have to wait the longest to see a doctor – dermatologists were second to last – with the average person waiting 36 days. The longest waits were to see cardiologists with patients often having to wait at least 42 days for an appointment.

The medical platform said there was an explanation for the significant differences in wait times: “Dermatology typically requires less urgent care, while most emergencies related to cardiology are referred to the hospital.”

As for physiotherapists, the only para-medical profession looked into within the study, half of all appointments were available within less than six days.

What about video consultations?

The study also looked at the use of the ‘tele-consultation’ (video appointments) tool, and it found that opting for this can significantly speed up appointment wait times.

When using the tele-consultation option, the median wait times for GP and pediatrician appointments dropped to just one day. For midwives, it went down to two days, and then four days for gynecologists, seven days for cardiologists, eight days for dermatologists, and 17 days for psychiatrists.

What about regional disparities?

According to OECD data, France has 32 doctors for every 10,000 people, slightly below the OECD average of 37.

However, they are not equally distributed – about a third of France is considered to be a ‘medical desert’, meaning there is a shortage of doctors . It’s usually used to mean places that have a shortage of GPs or family doctors, which can make it hard for patients to find a regular doctor to register with.

READ MORE: MAP: Where in France has the best access to healthcare?

The Docotlib study noted that their findings do not reveal the disparities between France’s départements, and even within départements themselves.

“About 15 départements across France were found to be in a particularly challenging position regarding wait times in comparison to the rest of the country.

“[These areas] saw median waiting times at least twice as long as the average for at least three of the different specialties,” Doctolib noted.

These départements with the longest wait times were Gers, Saône-et-Loire, Nièvre and Territoire de Belfort, Loiret, Cher, Deux-Sèvres, Ardèche, Eure, Calvados, Manche, Loire-Atlantique and Côtes d’Armor, Pas-de-Calais.

Have things got better or worse?

In terms of whether the situation has improved in recent years, well the data shows there has not been much of change.

Between 2021 and 2023, “the median appointment wait times for different specialties either only slightly changed or did not change at all, which is an encouraging sign given the increase in demand for post-Covid care and the decline in the number of doctors available,” Doctolib wrote.

Doctolib carried out the study using data from appointments made using its platform. It is important to note that medical appointments in France can be secured a number of different ways, with other websites available, as well as the possibility to request appointments in person or on the phone.

As a result, GP consultations made via Doctolib accounted for a little under half of the total GP visits in France.

The platform recorded 87.6 million GP visits in 2023 via its website, out of more than 200 million total GP consultations in France.

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