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HEALTH

Everything you need to know about hospital care in Switzerland

Chances are that sooner or later, all of us will have to use a Swiss hospital, whether for an outpatient procedure or inpatient care. What are the different types of healthcare facilities and what can you expect from each?

Everything you need to know about hospital care in Switzerland
A sign of the Switzerland's largest private hospital group Hirslanden, here in Lausanne. Photo by Fabrice COFFRINI / AFP

There are more than 280 hospitals throughout Switzerland, and the general level of care is excellent.

While they all have the same mission — to treat patients — these health facilities differ in size, structure, and the way they function.

The biggest ones are university hospitals, followed by cantonal, and then municipal / district hospitals.

University hospitals 

Let’s start with university medical centres.

Switzerland has five university-affiliated cantonal medical centres: The largest is Geneva’s University Hospital (HUG). Next is Vaud’s facility in Lausanne (CHUV), Inselspital in Bern, as well as University Hospitals in Zurich and Basel.

A part of the Geneva University Hospitals (HUG) buildings. Photo by Fabrice COFFRINI / AFP

They have a dual purpose: to treat patients, of course, but also to train and provide research opportunities to medical students from universities associated with a given hospital.

Many of the chief physicians also teach at the university, and carry the title of professor in addition to doctor.

Teaching hospitals are typically larger that ‘regular’ hospitals, with different services — such as for instance orthopedics, maternity, psychiatry, or various specialised polyclinics — located in different buildings nearby.

Cantonal hospitals

All Swiss cantons have their own cantonal hospitals, which are not associated with universities, but are bigger and provide more services than smaller municipal and/or district hospitals.

They are usually located in or near each canton’s capital, sometimes in several neighbouring locations.

Municipal or district hospitals

These hospitals are usually the smallest medical facilities, serving a given town and its immediate area.

Sometimes, several neighbouring towns band together to get one hospital covering several communities. They are known as district hospitals.

All of the above medical facilities are public, financed mostly by the canton or municipalities, with other funds coming from other sources as well.

Which hospital can you be treated at?

This is determined by various factors.

According to the Federal Office of Public Health (FOPH), “a patient is basically entitled to a free choice of healthcare professional or public care facility”.

If you have a life-threatening emergency, the ambulance will take you to the nearest hospital.

In the event you need to be hospitalised, you will likely go to the hospital at which your surgeon usually operates; sometimes he or she is associated with more than one hospital, in which case you can choose.

It is possible too that the kind of surgery you require is so specialised that a local hospital doesn’t have the capacity to perform it, so you will be operated on at a university hospital, which typically has more specialised doctors and equipment.

The University Hospital of Lausanne (CHUV). Photo by FABRICE COFFRINI / AFP
 

Does your basic health insurance (KVG in German and LaMal in French and Italian) cover treatment in all of the above hospitals?

Yes, provided that you are treated in your canton of residence, as KVG / LaMal will only pay for treatment (both outpatient and in-hospital) in the canton where the patient lives.

The reason is that each canton sets its own healthcare premiums, some of which are higher than others, so if you live in a ‘cheaper’ canton and want to be treated in a more expensive one, your provider may not like it.

However, this rule applies only to non-urgent situations; emergency cases are treated differently.

“In an emergency, you can go to any hospital in Switzerland,” the FOPH said, adding that it must be an authorised public health facility, rather than a private clinic, which in principle is not covered by the basic insurance (see below)

It defines “emergency” as a situation when “your state of health does not permit you to be taken to a hospital in the canton where you live. You will be transferred to a hospital in the canton where you live as soon as this is possible and sensible”.

FOPH also allows out-of-canton treatment for “particular medical reasons” — that is, if the required care can’t be provided at a public healthcare facility in your canton of residence.

READ MORE:  Will my Swiss health insurance cover treatment in another canton

If you have a supplemental insurance, however, it may cover you for out-of-canton medical treatments.

What about private hospitals?

Commonly known as clinics, they are more exclusive than public hospitals, and open only to people with private or semi-private insurance (clinics do, however, accept KVG / LaMAL for outpatient procedures only).

While in a public hospital you may have to share the room with other patients (unless you have private insurance), in a clinic you will be in a private or semi-private room and have all the perks of a five-star hotel.

Unlike public hospitals, which are funded by the government, clinics are owned privately.

For instance, the Hirslanden chain of clinics belongs to the UBS bank, while another chain, Swiss Medical Network, is funded by Credit Suisse.

READ MORE: Acupuncture to rolfing: What your Swiss health insurance gets you (if you pay more)

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For members

LIVING IN SWITZERLAND

EXPLAINED: What exactly are ‘Swiss values’ and do you need to know them?

If you are a foreigner living in Switzerland, and especially if you have applied for naturalisation, you are probably no stranger to the phrase ‘Swiss values.’ But do you know what this means?

EXPLAINED: What exactly are 'Swiss values' and do you need to know them?

You could say that there are two kinds of ‘values’ in Switzerland: official and unofficial ones.

Let’s look at the official ones first — that is, the ones that you are expected to live up to if you hope to become a Swiss citizen.

Among the criteria that the State Secretariat for Migration (SEM) has set out for naturalisation candidates is integration.

The word “integration” has a broad definition of course, but in Switzerland it means assimilating into, rather than standing apart from, the mainstream — in other words, adopting to the local laws, customs, and way of life.

These are the integration requirements laid out in the Foreign Nationals and Integration Act:

Respect for public safety, security and order

This is self-explanatory: you should not have committed any serious offences, and your actions should not pose a threat to the country’s security.

You may think this means you cannot have a criminal record, but even ‘trivial’ infractions such as speeding can be taken as lack of integration, as some applicants have found out.

READ ALSO: Frenchman barred from Swiss citizenship over speeding offence 

In this particular case, the naturalisation committee took the man’s careless driving to mean than he was “not successfully integrated.”

Respect for the values of the Federal Constitution

In addition to being a law-abiding person, you need to uphold the constitutional rights, such as the right to life and personal liberty, while eschewing torture and any other form of cruel, inhuman, or degrading treatment of others.

Language skills

A requirement to know a local language is not specific to Switzerland — many other countries have such a rule as well.

What is different (and more complicated) in Switzerland is that there are four national languages — German, French, Italian and Romansh.

Fortunately, you don’t have to know all four, but you do need to be proficient in the language of your place of residence.

This is determined by SEM, which has based its requirements on the Common European Framework of Reference (CEFR), a definition of different language levels written by the Council of Europe. 

The required level, according to SEM, “differentiates between oral and written language proficiency,” with the requirement for spoken proficiency higher than for written one.

This is because oral communication is considered more important for the integration into working and social life.

Be aware, however, that SEM’s levels are a minimum requirement, and some cantons might have stricter criteria.

This SEM chart indicates language proficiency on the federal level for both permits and citizenship, for different population groups.

Participation in working life or efforts to acquire an education

This too, is self-explanatory: you must either actively study or be gainfully employed.

This goes under the heading of self-responsibility, which the Swiss value a lot.

It means you should be self-sufficient and not rely on public assistance.

It also extends to good financial habits — that is, paying your bills on time and not going into debt. If you do get social aid or have debt collection proceedings against you, this is a clear sign that you are not living up to Swiss values.

READ ALSO: Which minor offences could prevent you becoming a Swiss citizen? 

And then there are the ‘unofficial’ values — those that the society expects of you:

Be tidy

This implies not only not littering, but also disposing of your trash correctly.

Putting trash into random garbage bags rather than official ones, not taking it out on designated days, or not sorting the recyclables and disposing of them in proper containers, goes against everything the Swiss believe in.

Greet people

Wherever you happen to be, you are expected to greet everyone you pass with a friendly ‘Grüezi’, ‘bonjour’ or ‘buongiorno’.

You should greet people you pass in the street, at the railway station, when hiking and even at the ski lift — regardless of whether you know them or not.

Shake hands

This habit was temporarily suspended during Covid, but now handshaking is in again — whether in business or social environment.

Kindergarten children are trained to shake hands with their teacher at the beginning and end of lessons, so they learn this habit earl on.

That’s why this story about two Muslim schoolboys refusing to shake their female teacher’s hand was seen as an affront to Swiss culture. 

Be discreet

The Swiss believe in discretion and privacy, the two traits often mistaken for aloofness.

Therefore, being too nosy, gossipy, or butting into people’s personal sphere uninvited is a definite ‘no-no’.

Be quiet on Sundays

In Switzerland, Sundays and public holidays are for resting, which means silence should prevail.

Therefore, DO NOT use noisy tools, lawn mowers,  have parties or loud social gatherings, or recycle bottles on this sacrosanct day.

If you do, you are sending out a signal that you don’t care about Swiss values, which could cost you your citizenship, as this fellow has found out:

READ ALSO: Frenchman denied Swiss passport over ‘mowing his lawn on public holidays’

Be active in your community

The Swiss appreciate seeing everyone, and especially foreigners, participate in the life of their local community.

Whether you join the fire brigade, sing in a choir, volunteer at school, or merely attend local football games and other events, you will show everyone just how integrated and respectful of Swiss values you are.

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