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TRAVEL NEWS

What’s it like travelling through Italy’s airports now?

As flight disruption continues in Europe during the August holiday season, passengers tell The Local how Italy’s airports are faring.

What's it like travelling through Italy's airports now?
Passengers at Rome's Fiumicino airport on July 17, 2022. While Italy's airports are not suffering the same problems seen in many other countries, delays are common. Photo by Andreas SOLARO / AFP

Strikes and staff shortages have made air travel problematic across Europe since early June, but airports in some countries have been much more badly affected than others.

There are reports of ongoing serious disruption everywhere from Spain to Germany, with at least 15,700 flights already cancelled across the continent this month.

READ ALSO: Airport chaos in Europe: Airlines cancel 15,000 flights in August

Outside of Europe, more travel chaos has been reported in Australia this month, while passengers travelling to and from the UK have suffered months of disruption and cancellations.

Despite some limited strike action earlier in the summer season, Italian airports by contrast appear not to be badly affected.

Between June 20th and July 24th, some 3,600 flights from Italian airports were cancelled, or 1.8 percent of national flights and 3.6 percent of international flights, according to data from Italian national civil aviation agency, Enac.

The most cancellations (377) were recorded on July 17th, the date of Italy’s last transport strike.

Fewer Italian flights are likely to be cancelled in August, with no strikes planned. However, travel to and from the country hasn’t necessarily been a trouble-free experience for everyone this month.

Passengers wait in Barcelona’s El Prat airport during the first wave of Ryanair strike action in July. Photo: Pau BARRENA/AFP

“It’s clear that the Italian airport system has reacted differently to the difficulties, even if the recovery was sudden,” Enac president Pierluigi di Palma said in an interview with Italian national broadcaster Rai.

“I would say that we are mostly suffering the consequences of what’s happening in continental airports.”

The knock-on effect of flight cancellations and delays elsewhere has caused some disruption for passengers in Italy, while things are particularly busy this month as the number of people travelling to the country has shot up, exceeding 2019 levels.

Tania Davis, 41, travelled from London Heathrow to Venice with her two children in early August and tells The Local that while she found travelling from Heathrow “stressful and chaotic” everything was “fine” on the Italian side.

“We arrived very late at night because our flight was delayed by just over two hours, but once we got to Italy coming through arrivals and then getting our flight home a week later, everything went smoothly. I can’t fault the airport. It was as busy as you’d expect at this time of year but the lines moved quickly.”

READ ALSO: Airport chaos in Europe: What are your rights if flights are delayed or cancelled?

Some travellers reported facing long delays going both ways, for different reasons. Reader David and his wife flew from Manchester to Brindisi in late July and back again two weeks later.

“We made the mistake of arriving at Brindisi for our flight home three hours before flight time as we had done on the way out, advised by Ryanair,” he tells The Local.

“We sailed through security at Brindisi, no staffing issues there unlike in Manchester where it took 90 minutes to get through.

“But our flight was then delayed, by three hours in the end. Arriving early just meant we had to spend even more time waiting in departures,” he says.

“It’s a really small airport and every flight on the board was delayed, so we were packed in like sardines in this small space with no ventilation.”

“The pilot said our flight was late arriving due to missing an air traffic control slot at Manchester,” he adds.

Other than delays apparently caused by disruption across flight networks, there have been very few reports of problems such as long security queues and lost baggage at Italian airports.

The government warned Italian passengers last month to take hand baggage only when travelling – but this was due to concerns about luggage being lost at destination airports, not at those within Italy.

Passengers wait at Rome’s Fiumicino airport during a strike airline company staff on July 17, 2022. Photo by Andreas SOLARO / AFP

Italy has escaped the worst of the travel chaos “both for structural reasons and for the measures that the government has taken to limit the consequences of the pandemic”, writes Italian financial newspaper Il Sole 24 Ore.

Airport staff shortages are not a major problem in Italy, where “there are generally more worker protections and restrictions on dismissal than in other countries such as the United Kingdom,” Il Sole explains.

Italy was also the only EU country to ban layoffs amid the pandemic, Il Sole points out, with the government in 2020 forcing airline companies to keep their staff on even when flights were grounded.

This ban lasted until 2021, when it was replaced with financial incentives for companies that refrained from laying off staff.

Di Palma said the government’s interventions meant “we have been able to stem the haemorrhage of ground personnel that occurred at foreign companies during the pandemic, saving precious resources”.

READ ALSO: Italy’s summer tourism boom driven by American arrivals

While this is good news for passengers flying to and from Italy’s airports this summer, the ongoing situation across Europe means some disruption to travel plans remains likely.

The passengers we spoke to advised anyone flying this month to pack light, dress for comfort, and “lower your expectations”.

If your flight is cancelled or significantly delayed, you may be entitled to receive compensation from your airline. Find more information here.

Have you travelled to or from Italy in August? How did your experience compare to those featured in the article? Please leave a comment below to let us know.

Member comments

  1. We travelled from JFK to Malpensa on 7/16 and had no issues on either side. Hoping for the
    same on our return trip on 8/20.

  2. I spent 5 weeks in Sicily at the beginning of April through to May. Because of the length of stay I decided to send a suitcase with my summer clothes ahead by courier. Despite declaring that there was nothing but clothing in my bag, customer decided to check for themselves. When they had finished instead of handing over the bag into the care of the courier they decided to deposit it in a warehouse in Malpensa. Almost 5 months later it is still there! Will it ever come home? I wonder despite frequent inquiries by the courier.

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TRAVEL NEWS

What will Europe’s EES passport checks mean for dual nationals?

The EU's Entry & Exit System (EES) of enhanced passport checks will usher in big changes for travellers - here we answer readers' questions on the position for dual nationals.

What will Europe's EES passport checks mean for dual nationals?

The EU is preparing, after many delays, to introduce the EES system for travel in and out of Europe.

You can find a full explanation of how it works HERE, but in essence it is an enhanced passport check – registering biometric details such as fingerprints and facial scans and introducing an automatic calculation of how long you have stayed within the EU/Schengen zone in order to detect ‘over-stayers’.

And it’s already causing stress for travellers. We asked readers of The Local to share their questions here – and one of the biggest worries was how the system will work for dual nationals ie people who have a passport for both an EU country and a non-EU country.

EES: Your questions answered

EU passports 

One of the main purposes of EES is to detect ‘over-stayers’ – people who have either stayed in the EU longer than their visa allows or non-EU nationals who have over-stayed their allowance of 90 days in every 180.

As this does not apply to EU nationals, people travelling on an EU passport are not required to do EES pre-registration and will continue to travel in the same way once EES is introduced – going to the ‘EU passports queue’ at airports, ports and stations and having their passports scanned as normal.

Non-EU 

Non-EU travellers will, once EES is up and running, be required to complete EES pre-registration.

This means that the first time they cross an EU/Schengen zone external border they will have to go to a special zone of the airport/port/terminal and supply extra passport information including fingerprints and a facial scan.

This only needs to be done once and then lasts for three years.

Non-EU residents of the EU/Schengen zone

This does not apply to non-EU citizens who are permanent residents of an EU country or who have a long-stay visa for an EU/Schengen zone country – click HERE for full details.

Schengen zone passports/Irish passports 

EES applies within the Schengen zone, so people with Swiss, Norwegian and Icelandic passports are treated in the same way as citizens of EU countries.

Ireland and Cyprus are in the EU but not the Schengen zone – these countries will not be using the EES system at their borders, but their citizens are still EU citizens so can continue to use EU passport gates at airports and will be treated the same as all other EU citizens (ie they don’t have to do EES pre-registration).

OK, so what if you have both an EU and a non-EU passport?

They key thing to remember about EES is that it doesn’t actually change any of the rules on immigration – it’s just a way of better enforcing the rules that are already in place. 

Therefore the rules for dual nationals remain as they are – for most people which passport to travel on is a matter of personal choice, although Americans should be aware that if you have a US passport and you are entering the USA, you must use your American passport. 

But it’s also important to remember that the passports of dual nationals are not ‘linked’ – therefore if you present an American passport at the Italian border, you will be treated exactly the same as every other American, there is no way for the border guard to know that you are also Italian.

Likewise if you are a UK-Germany dual national and you travel back to the UK on your German passport, you can expect to be treated the same as every other German at the border, and might be asked for proof of where you are staying in UK, how long you intend to stay etc – the system has no way of knowing that you are also British. 

Therefore whether you have to complete EES pre-registration or not is entirely a matter of which passport you are travelling on – if you use your EU passport you won’t have to do it, if you use your non-EU passport you will.

It’s also possible to use two passports for the same trip – so let’s say you’re travelling from Spain to Canada – you enter Canada on your Canadian passport, and show your Canadian passport again when you leave. However, once you re-enter Spain you show your Spanish passport in order to benefit from the unlimited length of stay.

If you’re travelling between France and the UK via the Eurostar, Channel Tunnel or cross-Channel ferry, you need to remember that the Le Touquet agreement means that French passport checks take place in the UK and vice versa. You can still use both passports, but you just need to keep your wits about you and remember to hand the French one to the French border guards and the British one to British guards.

In terms of avoiding immigration formalities using two passports is the most efficient way for dual nationals to travel, but some people prefer to stick to one passport for simplicity, or don’t want to keep both passports together in case of theft.

Basically it’s a personal choice, but you just need to remember that you will be treated according to the passport that you show – which includes completing EES pre-registration if you’re showing a non-EU passport.

It’s also worth remembering that if the changes do cause border delays (and there are fears that they might especially at the UK-France border), then these will affect all travellers – regardless of their passport. 

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