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COST OF LIVING

Cost of living: Austria’s postal service announces prices increases

Prices in Austria continue to rise and, this time, mailing letters and parcels will become more expensive. Here is what you need to know.

Cost of living: Austria's postal service announces prices increases
The logo of Austrian post is pictured in Vienna (Photo by SAMUEL KUBANI / AFP)

Austria’s postal service Post said business is “difficult” due to “inflation and uncertainty in the energy market”, stating that the package volume has decreased while their operation costs went up.

The state company’s answer to the challenging scenario is to increase parcel prices, and the changes will be valid starting in October.

Starting on October 1st, prices for posting S letters will go up from €0.85 to €1, M letters from €1.35 to €1.40, S packages from €2.75 to €3 and M packages from €4.30 to €4.50.

READ ALSO: Cost of living: Why are petrol prices in Austria still so high?

“The first six months of 2022 posed major challenges for companies, especially in Europe”, Post said, stating that the “COVID-19 pandemic, its countermeasures and the resulting delays in the global value chain were the starting point for what is now a worldwide inflationary trend.”

“The war in Ukraine has exacerbated the price increases for important raw materials and energy sources. These conditions will continue in the second half of the year. There is also a risk that the energy market will remain difficult to predict and gas supplies in parts of Europe will not be secure.”

Rising inflation and staff shortages

Inflation has been rising in Austria, reaching 9.2% in July, with essential items becoming increasingly more expensive.

READ ALSO: Inflation at 9.2% in July: How to beat rising prices in Austria

So far, the wave of inflation has affected chiefly energy and food prices but has now also arrived in the gastronomy sector, with increasing costs in bars and restaurants across the country.

However, as fuel and energy prices soar, people in Austria will see increases in all sectors, including postage services.

Another major challenge in the Austrian economy is labour shortage – and Post is now having difficulty finding new employees, especially drivers and workers for its distribution centres.

READ ALSO: Five of the biggest challenges facing Austria right now

“We have virtually full employment”, Post CEO Georg Pölzl told the daily Der Standard. He said that the company could immediately hire 1,000 people – if they were able to find the workers.

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VIENNA

How do I lower my rent if I pay too much in Vienna?

If you live in an older building, a so called "Altbau", the price per square meter is regulated. If you are paying too much rent, there are ways to lower it and claim your money back.

How do I lower my rent if I pay too much in Vienna?

Vienna is known for offering its residents affordable rents. However, if you live in one of the older apartments in Vienna (Altbau), you should know that there is a limit on how much rent can be charged per square meter.

Some landlords rent out their flats more expensively than they are actually allowed to. The City of Vienna’s rent calculator can help you determine if you are paying too much.

If you believe that your rent is too high, there are three different options on how to bring it down and also get the money back from the time when you paid too much.

Hire a company to take on your case

In Vienna, several companies, known as Prozessfinanzierer in German, will take on your case individually and try to reduce your rent. This could not only result in a lower rent for the future but also in you receiving a refund for the period you overpaid. It is even possible to pursue this after you leave your apartment. 

However, the City of Vienna has warned against using these services. If you are successful, the companies could claim a great portion of the refunded money, ranging from 30 percent to even half. MeinBezirk also reported occasions when employees of these companies have gone door to door, pretending to be city officials to secure contracts with excessively high commission payments.

Tenant protection organisations argue, as cited in Der Standard, that the companies may prioritise their profits over the best interests of tenants, negatively impacting tenant-landlord relationships.

However, these companies typically operate on a ‘no win-no fee’ basis, which means that you do not have to pay anything if the reduction attempt is unsuccessful. 

READ MORE: Gemeindebau: How do you qualify for a social housing flat in Vienna?

Get help from the Mietervereinigung

Another option is to get help from the Mietervereinigung. This is a tenants’ association that supports tenants’ rights and interests. A yearly membership costs around €69 in Vienna (it also operates in Austria’s other federal states).

Once you are a member, you can go to them for help. They will assist you with claiming back your rent if you have been overpaying, and can also help with rental problems such as mould, contracts, painting, disputes with landlords and housing standards. 

The association also offer education and information to help you understand your rights and responsibilities under landlord-tenant laws. This includes workshops and seminars about topics related to housing rights and regulations.

The association is also known for publishing guides, brochures, and online resources with practical tips for dealing with common rental issues.

The Mietervereinigung offers services and guidance for its members over the phone, online or through meetings in person. 

Altbau in Alsegrund, district 9 in Vienna. Photo by Melloo on Unsplash

Do it yourself

The third option you have as a tenant is to go to the arbitration board yourself.

The arbitration board is an independent entity established to help resolve conflicts between tenants and landlords outside of the court system. However, this can sometimes be complicated.

You often need certain legal expertise to be successful and the process can be complex and time consuming.

READ NEXT: How does urban gardening work in Vienna?

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