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On the front line in the fight for a Swedish emergency passport

The Local's Richard Orange joined the queue for emergency passports at Malmö's police station at 4am. Over 12 hours later, he was still waiting.

On the front line in the fight for a Swedish emergency passport
People stand in line outside the Malmö police office waiting for provisional passports. Some have slept on camp chairs outside the building overnight. Photo: Becky Waterton

At half past four in the morning, the group waiting for provisional passports has already self-organised, with a leader and a list setting down the order in which they arrived.

Sanna Mohammed gestures to where I should set my chair and goes through the system, double checking that everyone has been recorded.

“It’s because all of us have been waiting the whole night, so we made a list because we didn’t want people who come after us to push in front,” she says.

 

There are about a dozen people huddled under the brutalist concrete porch of the police passport office in Malmö, hoping to get their hands on the single-use pink passports which represent their last chance of travelling to see relatives or going on holiday this week. 

Mohammad has been waiting since 6.30pm. Others have come in dribs and drabs throughout the night.

Richard Orange poses for a selfie with other people waiting in the queue for provisional passports. Photo: Richard Orange

There’s a surprising amount of solidarity. I come dressed for a summer’s day and was shivering within half an hour, so Derik Lindbeck, one of my fellow queuers, lends me a blanket. When I start running out of phone battery, another queuer presents me with a fully loaded power bank (she’s brought three). 

 

It’s one of those rare chances (along with IKEA) to experience the full spectrum of Malmö’s population, although those waiting are perhaps slightly skewed towards first and second-generation immigrants, who are presumably both more likely to travel and perhaps a little less likely to have gotten around to renewing their passports during the pandemic.

Looking at the queue, I’m at first quite optimistic, but then I discover that when the office closed at 7pm the day before, the 50 people waiting were given queue numbers which they could use when it opened again.

When the guards arrive, half of those on the list have not yet arrived, so theoretically should lose their places. But, to the frustration of those who have been waiting all night, as the late ones arrive over the next few hours, they all talk their way in anyway.

“It hasn’t worked. They’re letting people in who they shouldn’t let in,” Mohammad complains despondently. “They promised that they would follow the list from yesterday but it’s all gone wrong.”

The guards, smiling and good natured, do an admirable job of calming us all down. They’re also managing the queue for those coming to pick up passports already ordered, which snakes around the grass verge in front of the building and then about 50m up the road. 

It’s midday before the first of those who’ve waited all night start to be let in, and the guards are uncertain of the chances of those who weren’t on Mohammad’s list.

“We’re screwed,” concludes Lindbeck, who grew up in Sweden with an English mother. “We’re here all the way till Sunday. There’s no way we’re getting in today.”

The queuing is mostly exemplary, apart from from one chancer who repeatedly tries to slip under the cordon. Eventually, the guards let him in to go to the toilet, and when, an hour later, he still hasn’t reemerged, the crowd starts harassing them to check up on him. When he finally comes out clutching a pink passport, there’s an eruption of anger, one of only two times tempers boil over the whole day. 

“This is hard, you know, it’s not easy,” the guard says, and manages to defuse the situation. 

When the two guards who came in the morning end their shift, I find myself in the position Sara Mohammad had, and soon I’m surrounded by people jostling to have their names written down on a page from my notebook. Everyone is agreed on their place, so soon the list is handed to the guards, who transcribe it onto their own. 

Richard Orange (only top of head visible) takes down names for the list of those queueing. Photo: Becky Waterton.

When I get it back, people grab it to take pictures of it, just to make sure no interlopers manage to talk their way in. 

Before the morning guards leave, they promise us that everyone on the list will be first in the queue if they are back by 7am, when the office reopens. This is good news, as we’d been worried we’d have to queue the whole night. But almost no one leaves, as everyone is still holding out a hope, however slim, of coming home with that precious pink passport. 

When a guard from the new shift starts speaking Arabic to one of those queueing, a woman bursts out, “what are you telling them. This is Sweden. All information should be given in Swedish.”

“But this isn’t information for everyone, I’m just answering the questions they have and some people don’t speak good Swedish,” the guard replies, leaving the woman muttering angrily. 

As it becomes clearer that not that many more of us are going to get in, the tension starts to rise. A woman bursts into tears after she reaches the front of the queue only to find that her children — the ones who need the passports — have not yet arrived. The guard tells her she can’t come in without them, and will lose her place. But those queuing agree that she can keep it, and he eventually relents. 

As the creator of the list, I have gained semi-official status, so I keep getting questions about what the chances are of getting a passport if you’re, say, number eleven, or number 18. I’m number three, and I rate my chances at less than 50 percent. 

But just as I’m starting to give up, it suddenly looks like the first four or five of us, at the very least, are going to get in. I ring my wife, to find that our daughter is at a friend’s house, and our son in the park, sparking a race to collect them and speed across the city. 

Just ten minutes before my time comes up, they finally arrive and in we go, exhausted but elated, along with the four people — one Brit, two ethnic Swedes (one half English) a Kurd, and an Arab – I’ve been queueing with for the last fourteen hours. 

As we emerge half an hour later grinning, clutching our pink passports, and clasp hands, I feel like there’s a bond, like we’re comrades in arms or a victorious football team. 

Member comments

  1. I can highly recommend having a good power bank or two when queuing or otherwise unable to access a 240v outlet to charge your phone. They cost only a few hundred kronor depending on the mAh capacity you choose. I even have one at home to cover long power cuts. They don’t happen often, but it’s a nice precaution along with other prepping measures.

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EES PASSPORT CHECKS

How will the new app for Europe’s EES border system work?

With Europe set to introduce its new Entry/Exit biometric border system (EES) in the autumn there has been much talk about the importance of a new app designed to help avoid delays. But how will it work and when will it be ready?

How will the new app for Europe's EES border system work?

When it comes into force the EU’s new digital border system known as EES will register the millions of annual entries and exits of non-EU citizens travelling to the EU/Schengen area, which will cover 29 European countries.

Under the EU Entry/Exit System (EES), non-EU residents who do not require a visa will have to register their biometric data in a database that will also capture each time they cross an external Schengen border.

Passports will no longer be manually stamped, but will be scanned. However, biometric data such as fingerprints and facial images will have to be registered in front of a guard when the non-EU traveller first crosses in to the EU/Schengen area.

Naturally there are concerns the extra time needed for this initial registration will cause long queues and tailbacks at the border.

To help alleviate those likely queues and prevent the subsequent frustration felt by travellers the EU is developing a new smartphone app.

READ ALSO: What will the EES passport system mean for foreigners living in Europe?

The importance of having a working app was summed up by Uku Särekanno, Deputy Executive Director of the EU border agency Frontex in a recent interview.

“Initially, the challenge with the EES will come down to the fact that travellers arriving in Europe will have to have their biographic and biometric data registered in the system – border guards will have to register four of their fingerprints and their facial image. This process will take time, and every second really matters at border crossing points – nobody wants to be stuck in a lengthy queue after a long trip.”

But there is confusion around what the app will actually be able to do, if it will help avoid delays and importantly when will it be available?

So here’s what we know so far.

Who is developing the app?

The EU border agency Frontex is currently developing the app. More precisely, Frontex is developing the back-end part of the app, which will be made available to Schengen countries.

“Frontex is currently developing a prototype of an app that will help speed up this process and allow travellers to share some of the information in advance. This is something we are working on to support the member states, although there is no legal requirement for us to do so,” Uku Särekanno said in the interview.

Will the 29 EES countries be forced to use the app?

No, it is understood that Frontex will make the app available on a voluntary basis. Each government will then decide if, when and where to use it, and develop the front-end part based on its own needs.

This point emerged at a meeting of the House of Commons European scrutiny committee, which is carrying out an inquiry on how EES will impact the UK.

What data will be registered via the app?

The Local asked the European Commission about this. A spokesperson however, said the Commission was not “in a position to disclose further information at this stage” but that travellers’ personal data “will be processed in compliance with the high data security and data protection standards set by EU legislation.”

According to the blog by Matthias Monroy, editor of the German civil rights journal Bürgerrechte & Polizei/CILIP the Frontex app will collect passengers’ name, date of birth, passport number, planned destination and length of stay, reason for travelling, the amount of cash they carry, the availability of a credit card and of a travel health insurance. The app could also allow to take facial images. It will then generate a QR code that travellers can present at border control.

This, however, does not change the fact that fingerprints and facial images will have to be registered in front of a guard at the first crossing into the Schengen area.

So given the need to register finger prints and facial images with a border guard, the question is how and if the app will help avoid those border queues?

When is the app going to be available?

The answer to perhaps the most important question is still unclear.

The Commissions spokesperson told The Local that the app “will be made available for Schengen countries as from the Entry/Exit System start of operations.” The planned launch date is currently October 6th, but there have been several delays in the past and may be another one.

The UK parliamentary committee heard that the prototype of the app should have been ready for EU member states in spring. Guy Opperman, Under-Secretary of State at the UK Department for Transport, said the app will not be available for testing until August “at best” and that the app will not be ready in time for October. The committee previously stated that the app might even be delayed until summer 2025.

Frontex’s Särekanno said in his interview: “Our aim is to have it ready by the end of the summer, so it can then be gradually integrated into national systems starting from early autumn”.

READ ALSO: How do the EES passport checks affect the 90-day rule?

Can the system be launched if the app is not ready?

Yes. The European Commission told The Local that “the availability of the mobile application is not a condition for the Entry/Exit System entry into operation or functioning of the system. The app is only a tool for pre-registration of certain types of data and the system can operate without this pre-registration.”

In addition, “the integration of this app at national level is to be decided by each Schengen country on a voluntary basis – as there is no legal obligation to make use of the app.”

And the UK’s transport under secretary Guy Opperman sounded a note of caution saying the app “is not going to be a panacea to fix all problems”.

When the app will be in use, will it be mandatory for travellers?

There is no indication that the app will become mandatory for those non-EU travellers who need to register for EES. But there will probably be advantages in using it, such as getting access to faster lanes.

As a reminder, non-EU citizens who are resident in the EU are excluded from the EES, as are those with dual nationality for a country using EES. Irish nationals are also exempt even though Ireland will not be using EES because it is not in the Schengen area.

Has the app been tested anywhere yet?

Frontex says the prototype of the app will be tested at Stockholm’s Arlanda Airport, in Sweden. Matthias Monroy’s website said it was tested last year at Munich Airport in Germany, as well as in Bulgaria and Gibraltar.

According to the German Federal Police, the blog reports, passengers were satisfied and felt “prepared for border control”.

This article is published in cooperation with Europe Street News.

 
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