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HEALTH

What happens if you lose your Danish yellow health insurance card?

Most people who live in Denmark will be familiar with the yellow health insurance card, but what do you do if it gets misplaced?

The Danish yellow health insurance card
The Danish yellow health insurance card is replaced for free when you move address but you may have to pay for a new one if you lose it. File photo: Jonas Skovbjerg Fogh/Ritzau Scanpix

All persons who are registered as resident in Denmark are given a personal registration number, which allows you to access public health services.

Your personal registration (CPR) number is printed on a yellow health insurance card which is issued to all residents of the country. Your GP’s surgery name and address are also printed on the card along with your name, address and the regional health authority you come under.

The rights to public health services are stated on the yellow health card itself, which is issued by the municipality in which you reside.

Denmark’s health services included under the public health system provide you with a family doctor or GP as well as free specialist consultations and treatments under the national health system, should you be referred for these.

You can also receive subsidies for medicine and medical services including some dental treatment, physiotherapy, chiropractor treatment and psychological consultations.

In most cases, you use your yellow health card to register that you have arrived for health appointments by scanning it once you enter the clinic’s reception area.

READ ALSO: Can foreigners in Denmark access free health care?

The yellow card can also be used as a form of ID in some situations – for example, newsagents will often accept it when you collect a package. This is despite the fact it doesn’t have a photo printed on it.

When you change address, thereby rendering the details on your yellow card obsolete, a new one is automatically sent out to your free of charge. But what happens if you lose the card or it is stolen (if inside your wallet, for example)?

According to borger.dk, it costs 215 kroner to replace a yellow health insurance card if you lose it, as well as if it is damaged beyond repair and is less than four years old; if you change doctor or insurance category; and if you change your name (provided the name change is not related to marriage). Some municipalities do not charge at all for new cards issued due to a change of name.

Most municipalities require you to pay for your new health insurance card with a debit card (Dankort), rather than by post or with payment apps like MobilePay.

In addition to a change of address, there are a few other circumstances in which the new yellow card is issued for free. These include your current GP closing or moving; if you change CPR number; if the card breaks and is over four years old; or if it is defective.

Unless you have a broken or defective card, in which case you should contact your municipality, the new one will be sent out automatically.

It usually takes around two weeks for a new health card to arrive, but if you need one more urgently for documentation purposes, municipalities can provide you with a temporary version. This is free of charge.

New cards can be ordered online, including cards ordered on behalf of children under 18 who live at home.

Source: borger.dk

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HEALTH

Where are the ‘best’ hospitals in Sweden, Denmark, and Norway?

The Scandinavian countries have an international reputation for excellent healthcare, so it might not be surprising that several hospitals from the region have been ranked among the world's "best".

Where are the 'best' hospitals in Sweden, Denmark, and Norway?

The latest World’s Best Hospitals ranking by US-based Newsweek and global data firm Statista has revealed the top hospitals in Sweden, Denmark, and Norway.

Newsweek’s ranking, the only global comparison, draws from four key data sources. Firstly, recommendations from experts within the healthcare sector, including doctors and administrators, were sought. Over 85,000 experts worldwide were invited to participate, yielding responses from a significant portion of them.

Additionally, results obtained from patient surveys assessed aspects like treatment efficacy and communication. Quality metrics were also considered, including factors such as wait times, patient safety, and adherence to stringent hygiene protocols.

Lastly, the utilisation of patient-reported outcome measures measured patients’ perception of treatment efficacy and their post-care quality of life.

Sweden’s Karolinska Universitetssjukhuset was the top-ranked Scandinavian hospital on the list, ending in 7th place out of the top 231.

Denmark’s Rigshospitalet – København in Copenhagen followed closely at 21st place, with Aarhus Universitetshospital in Aarhus, Denmark, and Oslo Universitetssykehus in Norway trailing at 23rd and 29th, respectively.

Other notable mentions on the list hail from Gothenburg and Uppsala in Sweden, as well as Odense and Aalborg in Denmark.

The Scandinavian hospitals that made the list included:

Karolinska Universitetssjukhuset (7), Stockholm, Sweden

Karolinska University Hospital is one of Europe’s largest university hospitals, boasting two campuses in Huddinge and Solna.

Over the years, it has been the birthplace of some of the world’s most significant medical discoveries.

Alongside the Karolinska Institutet, the hospital forms a medical hub renowned internationally for its excellence.

Karolinska University Hospital has 1086 beds and accommodates approximately 1,400,000 patient visits annually. Moreover, it has a dedicated staff of 15,300 employees.

READ MORE: Situation in Sweden’s hospitals ‘terrible and completely unacceptable’: watchdog

Rigshospitalet – København (21), Copenhagen, Denmark

Rigshospitalet – København, located in Copenhagen, Denmark, is a leading Danish hospital renowned for its highly specialised treatment options.

With 1135 beds spread across multiple sites, it offers comprehensive medical care, covering virtually all medical specialities.

Employing a workforce of 12,000, including 2,500 doctors, Rigshospitalet handles an impressive volume of medical cases annually. In 2022 alone, it conducted 64,000 operations, admitted 75,000 inpatients, and facilitated 1,150,000 outpatient visits, including 5,700 deliveries.

Aarhus Universitetshospital (23), Aarhus, Denmark

As it points out on its website, Aarhus University Hospital (AUH) is a comprehensive healthcare institution. In 2022, it recorded 81,126 admissions, with an average length of stay of 3.2 days. It has an average of 858 standard beds available daily.

Its workforce comprised 1,780.47 full-time medical positions and 3,471.55 full-time nursing positions, totalling 9,347 employees across various roles.

READ MORE: ‘Confusing and no communication’: How you rate Denmark’s health system

Oslo Universitetssykehus, (29) Oslo, Norway

Oslo University Hospital (OUH) serves as a local, emergency, and regional hospital, alongside undertaking numerous national responsibilities.

With a workforce exceeding 24,000 employees and a budget of approximately 27.5 billion kroner, it is Norway’s largest healthcare institution.

Functioning as a pivotal centre for medical research and the education of healthcare professionals in Norway, Oslo University Hospital delivers advanced patient care, conducts research, provides experimental treatments, and facilitates teaching endeavours.

It comprises 16 clinics and the Oslo hospital service unit, and is also one of Scandinavia’s largest hospitals. The OUH administers over 1.2 million patient treatments annually.

READERS REVEAL: What do foreigners think of the Norwegian healthcare system?

Sahlgrenska Universitetssjukhuset (74), Gothenburg, Sweden

Serving as the primary healthcare provider for residents of the Gothenburg region, the Sahlgrenska University Hospital draws patients from across the region seeking specialised treatments.

Its expertise spans approximately 25 special areas, encompassing cardiovascular care, reconstructive surgery, paediatrics, immunology, and catheter interventions. Notably, its Queen Silvia Children’s Hospital is nationally recognised for its excellence in child heart surgery, holding a prestigious healthcare permit from the National Board of Health and Welfare.

With a workforce of around 17,000 people, the hospital is one of the largest employers in the area.

Akademiska Sjukhuset (75), Uppsala, Sweden

Akademiska Sjukhuset, situated in Uppsala, boasts a rich history dating back to 1708.

Sweden’s inaugural nursing program was established here, and the hospital has served as a platform for Nobel Prize-winning research.

It’s recognised for conducting the first appendectomy in the Nordic region and pioneering the concept of an integrated children’s hospital.

As one of Sweden’s largest hospitals, it caters to over 700,000 people annually. With a workforce of 8,000 employees and 1,000 beds, it handles 55,000 admissions, 346,000 physician encounters, and 318,000 outpatient treatments each year.

Odense Universitetshospital (85), Odense, Denmark

Odense University Hospital (OUH) is one of Denmark’s university hospitals, forming an integral part of the country’s healthcare network alongside three others.

With an annual budget of 835 million euros, OUH employs a dedicated team of 11,281 people, including medical professionals, nurses, and support staff.

Its facilities have 1,038 beds, enabling over 40,000 operations and accommodating more than 100,000 discharged patients annually.

Aalborg Universitetshospital (92), Aalborg, Denmark

Aalborg University Hospital is the largest healthcare facility in the North Denmark Region, serving as a cornerstone of the region’s medical landscape.

Moreover, it is the primary employer in northern Jutland, with a workforce of around 6,000 people.

With a focus on highly specialised regional functions, Aalborg University Hospital caters to approximately 650,000 inhabitants, extending its services to parts of the Central Denmark Region.

Additionally, it provides regional functions to around 490,000 residents and serves as the primary healthcare provider for roughly 250,000 people.

About the ranking process

Newsweek ranked 2,400 hospitals across 30 countries in total through a combination of their national rank, the number of recommendations received through an online survey of more than 85,000 medical experts, public data from post-hospitalisation patient satisfaction surveys, quality metrics such as hygiene and patient-doctor ratio, as well as a Statista survey on whether hospitals use Patient Reported Outcome Measures (PROMs). The list did not include specialised hospitals.

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