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READER INSIGHTS

From nudity to sandwiches: The biggest culture shocks for foreigners in Germany

The Local asked readers about the biggest culture shocks they've experienced in Germany - from a lack of soup spoons to stripping off in public. Here's what they had to say.

FKK beach
A naked couple sit on deck chairs at an FKK beach. Photo: picture alliance/dpa | Axel Heimken

Moving to another country isn’t easy. As well as trying to get settled in your new life, you’re likely to encounter some local customs that may seem, well, a little odd.

Of course, this is totally different for everyone – and many people are surprised just how quickly they end up picking up some German habits themselves that can raise a few eyebrows on their next trip home.

Here are some of the main things that foreigners consider just a little bit merkwürdig (unusual) when they first arrive in Germany. 

The intense staring 

No, you haven’t accidentally left your house in your pyjamas today. What you’re encountering is affectionately known as the German stare, and if you come from a country where it’s rude to stare at strangers, it may feel a little bit uncomfortable at first.

Getting locked in the intense gaze of a German was something that a few of our readers mentioned, and for Sara, 32, from Oregon, it was hard to get used to at first.

“The German stare was really pronounced in Southern Germany and hard to deal with since I have a lot of anxiety anyways,” she said. “It can be hard sometimes, though I’ll do it myself now too.”

READ ALSO: Eight unique words and phrases that tell us something about Germany

A mountain of paperwork

Everyone knows that Germany is a fan of bureaucracy, but nothing quite prepares you for the shock of experiencing it first-hand.

“One of my biggest shocks is how almost everything requires a contract – from cell phones to dating sites,” said Christopher Wilson, 44, who grew up in New Orleans but now lives in Berlin.

“All of these things can be be easily set up and cancelled in the US in a matter of minutes. Here, I’ve learned some very expensive lessons forgetting to properly cancel my contracts.”

Fellow US citizen Nancy Landrum said she was also shocked by the amount of bureaucracy required to get anything done after moving to Leipzig.

“So many hoops to jump through,” she said, adding that the rules in Germany were surprisingly “strict and rigid”. 

… and dark-age digital services

Dealing with a big pile of paperwork is one thing, but sending that same pile of paperwork via fax machine? That’s a bridge too far.

For many respondents, digitalisation – or the lack of it – was a huge shock when they first moved to Germany and still takes some getting used to. 

“Bureaucracy, poor digitalisation, poor online services – I was expecting Germany to be much more efficient on the online services front,” said 37-year-old Michele from Italy. “This includes online grocery deliveries.”

A man with a fax machine

A man from the past (or from Germany) faxes a document. Photo: picture-alliance / gms | Sharp

A lot of people were also surprised by how hard it was to find places that accept card payments, and especially credit cards. 

Siva Prasad Tripuraneni, 28, from India, said he now appreciates the “fast banking system” and “technological advancement” whenever he goes back home, having experienced the complete opposite during his time in Germany. 

Customer service and dining out

Even something as simple as popping out for a meal or heading to the shops can alert people to some striking cultural differences in Germany. 

When Justin, 35, returned to the United States last summer, he found himself marvelling at the fact the restaurants were willing to give him tap water – even though he had been shocked by the lack of tap water given to customers when he’d first moved to Germany. 

For Alison, 54, the bad customer service was one of the first things that she noticed after moving to North Rhine-Westphalia from England. However, the shock of the difference has lessened over time. 

“The customer service is getting better or maybe I can handle it better now I speak German,” she explained. “But the lack of flexibility and willingness by customer service to handle exceptions is still poor in general.”

Other readers pointed out some slightly less obvious oddities in the German dining experience. 

“Has anyone noticed that you can’t get soup spoons in any restaurant?”, asked John Conlon from the UK. “You buy soup and have to use a serviette to wipe it off your chin.”

In this case, the cultural differences led John to an exciting new business idea. “I think I could make some money introducing soup spoons,” he said.  

READ ALSO: Trinkgeld: What you need to know about tipping culture in Germany

Supermarkets 

Think you’re safe from cultural differences in the supermarket? Think again. 

For most foreigners in Germany, the first trip to their local Netto or REWE can be a stressful one, and many people commented at the shock of getting items chucked at them breakneck speed while scrabbling to pack and pay at the checkout. 

This was the case for 35-year-old Sebastian from Australia, who told us he still “gets annoyed” by being rushed to pack his bags while food shopping. 

Netto cashier

A Netto cashier smiles at a customer, shortly before the manic item-scanning begins. Photo: picture alliance/dpa/Netto Marken-Discount Stiftung & Co. KG | Netto Marken-Discount Stiftung &

“In general, I find the grocery store compresses many of the etiquette differences between US and Germany into one action-packed experience,” said another respondent from the US. “This sometimes includes being scolded or almost being hit by a car in the parking lot.”

Derald Preston, 55, from Long Island, found himself in an awkward standoff with a cashier at a Braunschweig supermarket as he waited for her to pack his items. 

“She began to give me the death look,” he said. “I couldn’t figure out what was wrong until my colleague told me that I had to bag my own groceries… with my own bag or buy one! How could I be so stupid not to bring my own grocery bags to the grocery store?”

The topsy-turvy world of bread

It’s no secret that Germans love their bread, but the culture around it can be confusing for foreigners. 

“There are a lot of really small things, like not finding a portable container that fits sandwich bread sized sandwiches,” said Sara from Oregon. “They sell sandwich bread, but apparently no one uses it for sandwiches.” 

For fellow American Ben, 25, it’s been hard to get used to dominance of wheat products and the lack of alternatives for people with dietary requirements. 

“As someone who is gluten free, living in Germany in particular has been incredibly challenging,” the Bochum resident told us. “I’ve also lived in Hungary and Austria, and both locations did a much better job of providing gluten free foods. Budapest surprisingly has many dedicated gluten free restaurants, but I have yet to find a single one in the entire Ruhrgebiet.”

Others pointed out that the culture of Abendbrot – having bread for dinner – also seemed strange, especially for people that are used to a hot, hearty evening meal back home. 

READ ALSO: Is Germany falling out of love with Abendbrot?

The love-affair with nudity

Frei-körper-kultur (FKK), or “free body culture”, is a big thing in Germany, but the love of public nudity can be bewildering to foreigners. 

“Why can’t people keep their clothes on?”, muses John Conlon. “One afternoon walking through a park in Berlin I saw a man with a leather jacket, boots but nothing else. I’ve seen a man with his trousers around his ankles, playing the guitar.”

Though the sight of people’s wobbly bits in public spaces does take some getting used to, foreigners who have been in Germany long enough can often come to the conclusion that if you can’t beat them, you might as well join them.

“I’ve been here long enough now, I actually join in with this carefree attitude to nudism,” John says. 

READ ALSO: ‘I took a deep breath’: An American’s first dip into German nudity

German healthcare 

If you happen to need a doctor’s appointment to process the stress of all these culture shocks, you may be in for a nasty surprise: for many of our readers, the healthcare system and practices was one of the biggest shocks they had to deal with. 

Felicity Carter from Sydney, Australia, described “traumatising” experiences of being ill in hospital and dealing with the far less private body culture in Germany. 

“There were no curtains around the beds, doctors doing intimate examinations of other patients in front of me, a patient with diarrhoea being put on a mobile toilet right in front of my bed, no paper gowns for x-rays or other medical exams, and ancillary staff wandering through the room during diagnostic procedures when I was naked,” she said. 

Doctolib app

A man optimistically attempts to book a doctor’s appointment on the Doctolib app. Photo: picture alliance/dpa | Christophe Gateau

Others commented on the fact that women aren’t given gowns to cover up during intimate cancer screenings, while some said the biggest shock was how long they had to wait for an appointment.

Part of getting used to life in Germany is about “developing the confidence that you’ll still be alive when you confirm a doctor’s appointment for 2024 or something!”, joked 42-year-old Prakruthi from India. 

READ ALSO: ‘It works’: Your verdict on the German health insurance system

Rudeness 

Experiencing the full force of German directness is a major culture shock for many foreigners – almost regardless of where they come from. 

“I find Germans so hostile and rude sometimes,” said 33-year-old JJ from the Philippines. “I’ve never been shoved in the US or in Asia but Germans are willing to shove you out of the way if they think you’re in their way or walking too slowly. I’ve never been manhandled like that before but it’s happened multiple times now.” 

Edward from Cornwall, England, said the “rudeness” and “bluntness” of some Germans had been hard to get used to when he moved to Berlin – even when he attempted to speak German and be accommodating.

“The worst is checkout staff barely saying hello and throwing my stuff through at lightning speed,” the 30-year-old explained. “Neighbours who just stand and stare blankly and don’t respond to a simple ‘Moin’/’Guten Morgen’ is a close second.”

READ ALSO: OPINION: Germans’ love of criticising English skills is an unappealing national habit

The good stuff 

Of course, living in Germany isn’t all bad. A lot of people actually found they were pleasantly surprised by a lot of things they experienced after moving here, from lower levels of poverty to cleaner, safer streets. 

Dan from New York enjoys how much safer he feels in Erlangen than he does in the US. “I miss the confidence we have here in Germany that there is little to no threat to well being, when visiting from the US,” he said.

Fellow New Yorker Craig, 68, was similarly amazed by how clean, efficient and cheap Germany is. “A public transit system that works, beautiful parks, low cost of living and smooth streets” were all among the positives he noticed after moving here.

Munich Englischer Garten

People bathes in the river in Munich’s Englischer Garten. Photo: picture alliance/dpa | Felix Hörhager

Other Americans pointed out how amazing it was to be in a country with no guns – and how much reverse culture shock they felt when they returned to the US – while some marvelled at the unbelievable amount of paid holiday their German friends were given at work. 

“When I first moved here German friends would say they were absolutely broke then once drunk, after I’ve paid, talk about a vacation they were soon taking to Morocco, Greece, Mexico, etc.,” said Shon Abram from LA. “I was a freelancer and never realised German contracts allow up to 40 days of vacation.”

Chicago-born Emma, 28, said the German work/life balance was admirable but still a bit of a shock to the system. 

“The commitment to their free time is great, but still very difficult for me to fully wrap my head around,” she told us. 

Thanks to everyone who shared their experience with us. Although we weren’t able to include all the submissions, we read each of them and are sincerely grateful to everybody who took the time to fill in the survey.

If there’s anything you’d like to ask or tell us about our coverage, please get in touch.
 

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READER INSIGHTS

How foreign residents in Germany are winning rent reductions

Rent is often the biggest expense for foreign residents in Germany. Even though there are rent controls in some cities, tenants can still be charged too much. Readers shared how they managed to get a rent reduction.

How foreign residents in Germany are winning rent reductions

The Local asked readers whether they have tried to reduce their rents in Germany, and to what end. 

Of the readers who responded, nearly half said they had never tried to reduce their rent. Among the other half of respondents, many said they either wanted to reduce their rent or were currently in the process of trying to have it reduced. 

About 18 percent of respondents to our survey said they had successfully reduced their rents in Germany before.

Why do residents want rent reductions?

Germany notoriously has the lowest rate of home ownership in Europe, which has long been attributed to being a country with high real estate prices and relatively low rents.

But this means that a large number of German residents are directly affected by rising rents. Low-income individuals living in urban hubs where rents have been rising rapidly in recent years are particularly vulnerable.

According to Germany’s statistical office (Destatis), 11.8 percent of the population was overburdened by housing costs as of 2022 – meaning these households spent more than 40 percent of their income on housing.

Unsurprisingly, a number of readers cited inflation and cost-of-living increases as the primary reason they wanted to try for a rent reduction.

READ ALSO: How to grow your savings in Germany during high inflation

A couple of readers noted that their current rent prices are making their living costs too high.

Rothe, 29, who lives in Aachen, says she can’t bear her current rent but is stuck in a contract.

Similarly, Lucas, 35, who lives in Horb am Neckar said he wants to reduce his rent to balance his expenses following the recent cost-of-living hikes. He says he’s tried to negotiate with his landlord, who doesn’t care to do so.

While landlords are unlikely to grant a rent reduction based on inflation or cost-of-living increases, there are a few reasons you can legitimately demand a rent reduction in Germany.

Make sure your rent isn’t exceeding the price brake limit

The rent price brake (Mietpreisbremse) isn’t perfect, but it’s arguably Germany’s strongest protection for tenants against rising rents. 

It’s designed to prevent landlords from raising rents to ‘unreasonable’ levels, but with no central agency for enforcement, the burden falls on tenants to demand legal rents.

READ ALSO: German rent brake to be extended until 2029: What you need to know

Andrew, 62, successfully reduced the rent he pays for his flat in Berlin’s Gesundbrunnen area with the rent brake rule. After he realised the “rent was high for the location”,  he contacted his tenant’s association.

He thought that his landlord responded in a reasonable manner: “They thought the condition of the flat justified the higher rent and paid a friendly visit to point out the features,” Andrew said.

“We countered that the features were all quite old and that the previous tenants had been on a lower rate.”

Mieten runter "rents down"

The words “Rents down” are graffitied on the wall of a rental building. About 75% of Berlin rents are set illegally high, a legal expert told The Local. Photo: picture alliance/dpa | Monika Skolimowska

The rent brake prohibits landlords from setting rents more than 10 percent above a local average value, which is recorded in a local rent price index. You can find your local rent price index by searching for the German term “Mietspiegel”, along with the name of your city or region.

Here is one for Berlin, which allows you to calculate your rent index based on your current address and a few factors such as the area of your flat and how old the building is etc.

Andrew recommends joining a tenants’ union and using an online calculator to check if your rent is reasonable. He also says you should be prepared to negotiate and to compromise where necessary.

Gerson, 50, who lives in North Rhine-Westphalia, also found that his current rent was too high for his location. He says he is currently looking for a company that can assist him with the process to demand a rent reduction.

David, 57, in Berlin said he believes his rent is “illegally high” compared to other and he has hired a lawyer to go through the process of trying to get a rent reduction. 

There are also legal service providers that can help with renters’ issues in Germany, and some that even specialise in winning rent reductions with the rent price brake. You can find some of them through an online search. You may want to look for one that will initiate the process at no cost to you. Some will even complete the service with no cost to tenants, applying their fees instead to the landlords at fault in the event that they win a rent reduction.

READ ALSO: Why are Berlin rents soaring by 20 percent when there’s a rent brake?

It’s also worth noting that the rent price brake only applies to rental markets that are considered highly competitive. So it applies to most of Germany’s big cities, but may not apply in suburban or rural regions.

Overcharged by faulty measurements

Rents prices in Germany are usually calculated according to a price per metre of living space. Therefore, in some cases, it may be worth double checking that your living space has been calculated accurately.

One reader, who didn’t wish to be named, told The Local that he had previously reduced his rent for an apartment in Düsseldorf in this way.

“We had a small attic apartment with slanted walls,” the reader said. “The total square metres of the apartment were based on measurement from wall to wall. However, walls had to be straight to a height of at least 1.2 metres before the slanted side can begin [or else] the total square metres start from the point where the vertical height of 1.2 metres is available.”

After he learned about this requirement he measured the apartment, and found that his own rent had been based on a measurement of the floor plan, not the legally defined living space. Then he contacted his tenants’ association, which sent an architect to confirm the measurements.

Initially sceptical, his landlord sent another architect to check the measurements. But when it was confirmed, his rent was lowered accordingly. “Turned out that we had to pay for about 10 square metres less all in all,” the reader said.

This incident was 15 years ago, and these types of regulations can vary from region to region.

His advice to readers is to check up on the local regulations that may apply to your situation. 

In other cases, some renters have been able to negotiate rent reductions for other inconveniences – such as excessive noise, for example.

READ ALSO: How to get a rent reduction for problems in your German flat

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