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VIENNA

Stephansdom: Vienna woken up after hacker sets church bells to ring at 2am

The famous bells at St. Stephan's cathedral rang for almost half an hour before the priest brought peace and quiet back to Vienna's first district.

St. Stephen's Cathedral in Vienna, Austria. Photo by Dimitry Anikin on Unsplash
St. Stephen's Cathedral in Vienna, Austria. Photo by Dimitry Anikin on Unsplash

At around 2am this Wednesday, 16, Vienna’s landmark St. Stephan’s cathedral was hacked, and the famous bells started ringing. 

The unexpected alarm clock was halted when cathedral priest Toni Faber personally shut them off using his tablet, Vienna’s Archdiocese spokesperson told ORF.

While at first a technical error was suspected, later in the day the surprising culprit was determined: it was a hacker attack. According to Faber, the cybercriminal gained access to the church’s system through a vulnerability at its remote maintenance systems. 

The technology was at blame but was also the solution, as the priest was able to stop the ringing using his tablet. 

Later, the bells were taken off the standard network, and a VPN and further protections were set up. 

Stephansdom

St. Stephan’s (or Stephen’s) cathedral is one of the main symbols of Austria. Located in the centre of Vienna, it is also a tourist magnet: over six million people visit the cathedral every year, according to its website. 

The gothic church has been a cathedral church since 1,365, and it still celebrates catholic services every day of the week, especially during Christian holidays. 

There are several bells in its towers. The most famous one is the Pummerin, which is also the third-largest free-swinging ringing church bell in Europe.

Since the Pummerin is not connected to the internet system, it was not a part of the orchestra this early morning. 

Useful vocabulary

Hackerangriff – hacker attack

Glocken – bells

Dom – cathedral

Kirche – church

Wecker – alarm clock

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VIENNA

How do I lower my rent if I pay too much in Vienna?

If you live in an older building, a so called "Altbau", the price per square meter is regulated. If you are paying too much rent, there are ways to lower it and claim your money back.

How do I lower my rent if I pay too much in Vienna?

Vienna is known for offering its residents affordable rents. However, if you live in one of the older apartments in Vienna (Altbau), you should know that there is a limit on how much rent can be charged per square meter.

Some landlords rent out their flats more expensively than they are actually allowed to. The City of Vienna’s rent calculator can help you determine if you are paying too much.

If you believe that your rent is too high, there are three different options on how to bring it down and also get the money back from the time when you paid too much.

Hire a company to take on your case

In Vienna, several companies, known as Prozessfinanzierer in German, will take on your case individually and try to reduce your rent. This could not only result in a lower rent for the future but also in you receiving a refund for the period you overpaid. It is even possible to pursue this after you leave your apartment. 

However, the City of Vienna has warned against using these services. If you are successful, the companies could claim a great portion of the refunded money, ranging from 30 percent to even half. MeinBezirk also reported occasions when employees of these companies have gone door to door, pretending to be city officials to secure contracts with excessively high commission payments.

Tenant protection organisations argue, as cited in Der Standard, that the companies may prioritise their profits over the best interests of tenants, negatively impacting tenant-landlord relationships.

However, these companies typically operate on a ‘no win-no fee’ basis, which means that you do not have to pay anything if the reduction attempt is unsuccessful. 

READ MORE: Gemeindebau: How do you qualify for a social housing flat in Vienna?

Get help from the Mietervereinigung

Another option is to get help from the Mietervereinigung. This is a tenants’ association that supports tenants’ rights and interests. A yearly membership costs around €69 in Vienna (it also operates in Austria’s other federal states).

Once you are a member, you can go to them for help. They will assist you with claiming back your rent if you have been overpaying, and can also help with rental problems such as mould, contracts, painting, disputes with landlords and housing standards. 

The association also offer education and information to help you understand your rights and responsibilities under landlord-tenant laws. This includes workshops and seminars about topics related to housing rights and regulations.

The association is also known for publishing guides, brochures, and online resources with practical tips for dealing with common rental issues.

The Mietervereinigung offers services and guidance for its members over the phone, online or through meetings in person. 

Altbau in Alsegrund, district 9 in Vienna. Photo by Melloo on Unsplash

Do it yourself

The third option you have as a tenant is to go to the arbitration board yourself.

The arbitration board is an independent entity established to help resolve conflicts between tenants and landlords outside of the court system. However, this can sometimes be complicated.

You often need certain legal expertise to be successful and the process can be complex and time consuming.

READ NEXT: How does urban gardening work in Vienna?

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