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RENTING

Reader question: Do I have to repaint the walls when I leave a rental in Austria?

The short answer is usually no, but this is an issue that frequently comes up for tenants in Austria. We explain the laws and rights that apply.

Paint
This clause is usually not allowed in rental contracts, but that doesn't stop some landlords adding it in. Photo: Theme Photos/Unsplash

My tenancy in Austria is coming to an end, and my landlord has told me I need to repaint the walls of the apartment before I go in order to get my deposit back. Sure enough, it’s in my rental contract. What are the rules about this?

Renters in Austria have quite a high level of legal protection, so if you’re ever told something by a landlord that doesn’t sound quite right, it’s always worth checking your rights.

The basic principle for handing back a rental apartment is that you should give it back in the same condition you received it in, allowing for basic wear and tear as caused by normal use. That means that things like small marks on flooring and walls, as well as holes where you might have put up pictures or art, are completely allowed. 

READ ALSO: How to find out if you are paying too much rent in Vienna

But it’s not uncommon to see a clause in rental contracts stating that the tenant must repaint the walls when they leave. Sometimes there might be additional stipulations, saying the painting must be carried out by a certified professional for example. 

This generally isn’t allowed under Austrian law.

The only case where you might be obligated to repaint is if you have caused significant damage to the walls. Again, minor marks from shelving or picture hooks do not count, and even if you repainted the walls that’s generally allowed unless you changed them from a neutral/standard colour to something unusual. 

A Vienna Court has previously ruled that a tenant should have their full deposit returned and that they did not have to repaint a room white after they painted it green and ochre during their tenancy, because this was not “excessive wear and tear” as their landlord tried to claim. So it’s only if you’ve opted for a very bright colour or extreme design that you may need to repaint and bear the costs of that.

READ ALSO: Altbau vs Neubau: What’s the difference?

The best thing to do is read your contract carefully when you first receive it, check up on any clauses relating to your responsibilities as a tenant, and ensure that anything not permitted like a re-painting clause is removed before you sign. There are organisations such as Mieterhilfe or Mieterfreunde which will even review a contract for you for free.

Not everyone will do that the first time around, particularly if you were anxious to get your new home confirmed, unfamiliar with Austrian bureaucratic language, or from a country where this type of clause might be the norm.

The good news is that even if a re-painting clause is in your contract and you signed it, this has no legal bearing if it was a pre-prepared contract (ie. if your landlord drew up the contract — if on the other hand you drew it up together and you explicitly agreed to the painting clause being added in, then you may be obliged to comply). 

READ ALSO: How to navigate the Austrian rental market

If your landlord tells you that you need to repaint when you move out, you should tell them (politely and in writing) that you will be returning the apartment in the equivalent condition to when you received it, allowing for normal wear and tear, and note that Austrian rental law states re-painting is not required. You could send a link to an Austrian authority explaining the law change, for example this page from the Chamber of Commerce or this one from the Tenants’ Association.

You should always take plenty of pictures, or even video, to demonstrate the state you left the apartment in, and that applies even more so if you suspect your landlord may try to withhold your deposit by arguing you did cause excessive damage.

If your landlord still refuses to return your full deposit until you repaint the walls, you may need to take legal action. If you’re a member of one of Austria’s tenant associations, they should be able to help you; otherwise there are other free tenant advice organisations such as Mieterhilfe in Vienna, or you can contact the Chamber of Commerce.

Got a question about life in Austria? Contact our editorial team at [email protected] and we will do our best to help you.

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For members

HEALTH INSURANCE

How can I get an appointment with a physiotherapist in Austria?

If you are recovering from an injury, experiencing pain, or simply aiming to improve your physical function, visiting a physiotherapist is a good idea. Here is what you need to know about physiotherapy in Austria.

How can I get an appointment with a physiotherapist in Austria?

Physiotherapy can be the key to improving mobility, managing pain, recovering from injuries, and optimising overall physical function. Many people will need such services at some point in their lives.

If you need a physiotherapist in Austria, you can choose between going to one who is contracted with your insurance company (Therapeut mit Kassenvertrag) or to a so-called elective therapist (Wahltherapeut). For both options, you will need a referral from a general practitioner, such as your family doctor (Hausarzt), if you want to access the service for free (with your e-card) or get a reimbursement for your treatment.

Physiotherapy through your health insurance company

If you want to go to a physiotherapist without having to pay for it, you can try to find a suitable physiotherapist who is contracted with your insurance company

Physiotherapy is free of charge if your therapist is contracted with large public insurance companies such as the Austrian Health Insurance Fund (ÖGK), Insurance Institution for Public Employees, Railways and Mines (BVAEB) or Social Insurance Institution for the Self-Employed (SVS).

These insurance companies settle directly with their contracted therapists and you do not need to pay anything out of pocket. However, accessing this kind of free treatment can sometimes be hard, as those with the most urgent needs are prioritised, which can result in long waiting times for appointments. 

Here you can find a list of physiotherapists who work privately but still have a contract with ÖGK, sorted by regions within Austria.

Physiotherapist of your choice

If you want to go to a therapist that is not contracted with your insurance company, you initially have to pay for the treatment yourself.

Once your treatment is completed and the treatment costs have been paid in full, you can apply to your health insurance company for reimbursement by submitting your confirmation of payment. Here you can find information on which other documents you may need to submit.

However, you will not be reimbursed the full amount. For example, with ÖGK, you usually receive about 80% of what contracted physiotherapists would get from ÖGK. If you are insured with SVS and BVAEB, the percentage is similar.

If you have another type of insurance, such as a private one, it is a good idea to check with them what their specific insurance covers.

Going to a physiotherapist can improve your quality of life. Photo by Sincerely Media on Unsplash

Where do I find a suitable therapist?

There are plenty of ways to find the right physiotherapist that fits your needs. Sometimes your family doctor may have a recommendation, or perhaps a friend can suggest one. If you prefer to explore on your own and consider more options, you can search for a therapist online.

Websites such as physioaustria offer useful search functions where you can find therapists based on specific criteria, such as specialisation or insurance contracts. You might also find physiotherapie.at helpful for your search.

READ MORE: Everything foreigners need to know about the Austrian healthcare system

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