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Reader’s story: How I adapted to Sweden’s cashless society

Learn Swedish. Get a personnummer. Go cashless. Moving to a new country means going through a series of 'firsts'. The Local reader Alexander de Nerée writes about some of the challenges, quirks and adventures he has faced since moving to Sweden.

a hand rejecting Swedish banknotes
Once you go cashless, can you ever go back, asks a The Local reader in this column. Photo: Fredrik Sandberg/TT

Article originally published in October 2021, updated in May 2023.

I’ve lived in Sweden for almost a year now. I did my daily groceries, took taxis, went on public transport, ordered take away and even bought an apartment. Despite all these transactions, I can honestly say I would not know what a krona looks like for the simple reason that I’ve never seen one. Well, as a paper napkin once, but that wasn’t legal tender.

Before moving, I had heard about Sweden going cashless and Stockholm being the pilot city for that experiment. But I was sceptical. It sounded like something governments say to make themselves seem more modern and digital. It is also something banks like to say to justify closing branch offices.

Maybe my scepticism stemmed from having lived in Hong Kong which is incredibly cash focused and where many transactions were still settled by cheque as if it were the 80s. This was not improved by living in Switzerland where I worked at a bank. The bank was always propagating to its clients to do all their banking online and not bother with cash. The Swiss senior bankers, and the Swiss themselves in general, would walk around with hundreds of Francs in cash in their wallets; just in case they felt the urge to buy a second-hand car at short notice, I presumed.

The adjustment to full cashless feels a little like when they banned smoking from restaurants and bars: at first you think it will be weird. After about two weeks of going to smokeless restaurants, you wondered what maniac allowed people to smoke inside while you were having dinner in the first place.

The same goes for cash when you think about it. Your employer puts the money in your bank account. You queue at an ATM to get it out and then when you go to buy groceries, you give it to a supermarket who then bring it back to their bank in an armoured truck, who put it in the supermarket’s bank account. Why not take the money from your bank account and put it in the supermarket’s bank account directly and cut out the circus in the middle?

After 11 months of no cash, I’m completely adjusted and excited. I happily bleep and Swish and don’t miss the pot of coins on my desk in the slightest. It also seems that Swedish society has adapted well. Except at Systembolaget, where someone occasionally pays with cash, nearly everyone from young to old pays with their phone or card without blinking.

This made me wonder why Sweden seems so far ahead of other countries in this regard. One thing a colleague mentioned was a clever safety angle used to push the cashless society. An abundance of cash everywhere is a risk for those handling it. It’s the same reason most countries justified the smoking ban: health and safety of staff working in restaurants and bars.

In addition, I suspect that Swedes enjoy the modernity of abandoning the pot of coins on their desks to lead the way to the cashless future ahead of the rest of the world.

Alexander de Nerée moved to Stockholm with his husband in October 2020. He is Dutch, but moved from Zürich, Switzerland, after having lived in Hong Kong for 10 years. Signing up to move to a country they had never been to, in the middle of a global pandemic, was definitely a first for the couple. One of many more to come. Alexander writes for The Local about his “firsts” in Sweden.

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READER INSIGHTS

‘Benny is always very kind’: Foreigners’ top encounters with Swedish celebrities

We asked The Local's readers to tell us of a time they met a Swedish celebrity. Here are their best stories.

'Benny is always very kind': Foreigners' top encounters with Swedish celebrities

Some readers shared stories of encounters with Swedes who are also global stars, such as Abba or the King and Queen of Sweden, others spoke of meeting national celebrities who had helped them get to know their new home country.

Anne Foo from Malaysia is a fan of the Sällskapsresan movies by Lasse Åberg, who plays the kind but hapless Stig Helmer.

“It was one of the first Swedish films I watched when I first moved to Sweden that I could understand without needing to be fluent. It helped me understand the Swedish psyche and their humour and Swedish people in general,” she said.

Multi-talented artist Åberg is also known for his sketches of Mickey Mouse, as well as Trazan & Banarne, one of Sweden’s most famous children’s shows, and his band Electric Banana Band. Anne met him when she visited his museum, Åbergs Museum, outside of Stockholm.

“We were not expecting to see him there but we kind of heard he pops by the museum often to help out. We bought tickets for the guided tour and lucky us the guide fell sick (sorry guide!) and Lasse, who happened to pop by just then, took over and gave us a personal guided tour of his museum. He is just as he was as Stig Helmer. Has a down-to-earth humour, very intelligent and humble.”

Another reader, Doug, met Swedish singer Lisa Nilsson when she was performing the lead role in the musical Next to Normal at Stockholm’s Stadsteater, a performance she got rave reviews for.

“I have loved Lisa Nilsson for years, ever since Himlen runt hörnet was required listening in my Swedish class,” he wrote on The Local’s Facebook page.

“After the performance I waited by the stage door to see if I could meet her. Many people came out, but not her – until finally she exited, alone. I approached her and she was not just gracious – she seemed genuinely excited to meet an American fan. We stood (in the rain, no less) and spoke for a while. I came away feeling that my adoration was well-placed: talented, beautiful, and so down to earth. A wonderful entertainer and an extraordinary human being.”

Some readers also shared pictures of themselves running into a Swedish celebrity.

Benjamin Dyke met football coach Sven-Göran Eriksson in Torsby, where Eriksson grew up, at the opening ceremony of the Svennis Cup, a youth football competition held every year in his honour.

Eriksson, more known by his nickname Svennis in Sweden, during his long career coached teams such as Lazio in Italy and brought England, as coach, to the quarter-finals of the 2002 and 2006 World Cups. Earlier this year he disclosed he had been diagnosed with fatal pancreatic cancer.

Dyke’s encounter with Eriksson happened a few years ago, and he walked up to the Swede to thank him for his time as England manager and the two chatted for a while about that.

“He asked where I came from in England and I answered that all my family come from Liverpool. His eyes lit up (I now know he supported Liverpool all his life, as did his dad) but when I explained that I was an Everton fan (the other Liverpool team…) he quickly shut down the conversation and walked away,” said Dyke.

Sven-Göran Eriksson, left, and Benjamin Dyke in 2018. Photo: Private

Readers also shared their stories on The Local’s Facebook page. Lindelwa posted a picture of her chance meeting with Swedish Melodifestivalen winner John Lundvik at Stockholm’s Arlanda Airport, although she revealed they did not share a flight.

Lundvik represented Sweden in the 2019 Eurovision Song Contest with the song Too Late for Love (and co-wrote the UK’s entry, Bigger than Us, the same year), with which he came in fifth.

Lindelwa and John Lundvik. Photo: Private

Gerard met Abba legend Benny Andersson outside his studio in Stockholm.

“I had never seen Benny’s studio so I went to take a look with the ferry from Djurgården to Skeppsholmen. I was told that Benny was in so I waited for a little while and he came out to meet a few fans,” he said, revealing that it was in fact not the first time he ran into Andersson, a composer also known for co-writing hit musicals such as Chess and Kristina from Duvemåla.

“He’s always very kind and patient. I had met him before, last time in 2010 in London for the concert of Kristina at the Royal Albert Hall. Next stop will be May 27th, the second anniversary of Abba Voyage in London where Benny and Björn will do a Q&A before the show.”

Gerard and Benny Andersson back in 2010. Photo: Private

Several other readers also said they had met members of Abba.

“I was a child visiting my relatives in Sweden the year Voulez-Vous was released. My aunt took me to NK [Stockholm mall] to buy the LP. On our way back to her apartment, she spotted Frida on Hamngatan. My aunt was amazing at celeb-spotting, and she was usually very discreet, but in this case she insisted I go up and say hello! Frida was happy to autograph the album for a young fan; it’s still one of my prized possessions today,” said Sue Trowbridge.

Of course, it’s not always easy to recognise celebrities. You might spot a familiar face but not be able to place it, as happened to Linda on two separate occasions when she ran into a Swedish acting star and a member of the Nobel Prize-awarding Swedish Academy.

“I accidentally stared at Pernilla August in a local food shop. She looked familiar but I couldn’t recognise her. She stared back and I suddenly came to my senses and looked another way. Embarrassed. I’ve also stared at Horace Engdahl,” she said.

In The Local’s original survey call-out, we also included a story from Australian reader Jake Farrugia, who was on his lunch break in NK when he spotted a familiar face, Sweden’s Crown Princess Victoria. He walked up to her to ask for a selfie.

“She was very nice and we shared some small talk which truly made me feel like we were on the same level and that she had a strong sense of humanity, as I stood there, butchering her native language with my ‘work in progress’ level of Swedish. I can see why the Swedish people have a deep love and respect for her,” Farrugia said.

“It’s a very un-Swedish thing to do, that’s why I think it’s so fun! All of my encounters with celebrities in Sweden have been very positive so far. It’s all in the approach, you have to be respectful and be OK with others not wanting to give you their time of day, since we all have days where we are feeling less social and those can easily be interpreted as a part of our character, but they rarely are a fair representation.

“If I were to be a celebrity, Sweden would be the place to best blend in. It seems like celebrities can live a somewhat normal life as the construct of ‘celebrity’ isn’t viewed as a thing people go hysteric for as is the case in many other countries.”

The Local’s reader Jake Farrugia snapped this selfie with Sweden’s Crown Princess Victoria. Photo: Private
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