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SWISS HABITS

EXPLAINED: Why do the Swiss love to stare?

Staring is so common place in Switzerland, the phenomenon actually has a name. We get to the bottom of the 'Swiss stare'.

A squirrel stares directly into the camera
What are you staring at? The 'Swiss stare' is not just limited to humans, as this squirrel illustrates. Photo by Külli Kittus on Unsplash

Of all the cultural norms in Switzerland – from an almost unhealthy infatuation with punctuality to a penchant for asking direct, honest questions “why would you do that to your hair?” – perhaps the one which hits you hardest at first is the staring. 

READ MORE: ‘The pleasure of punctuality’: Why are the Swiss so obsessed with being on time?

Whether you are on public transport or walking through a crowded market, you might suddenly get the feeling that eyes are on you – because they are. 

No, you’re not paranoid, you’ve been hit with the ‘Swiss stare’, the name given to the phenomenon of socially acceptable staring in Switzerland. 

It has also been acknowledged by the Swiss, although the exact reasons for it are a little unclear. 

What is the Swiss stare?

Like many cultural quirks, there is no hard and fast definition, but you definitely know when you’re the target of a Swiss stare. 

It will usually be in the direction of your face and eyes, although it can be directed at your body or at something you are wearing. 

And while extensive research has not yet been completed into the nature of the Swiss stare, there does not seem to be any specific niche or target of these fixed eyes. 

READ MORE: Eight unwritten rules that explain how Switzerland works

Men, women, the old and the young, casually dressed and those clad in formal attire have all reported a glance, look, peek, goggle, ogle or leer which went on a little too long. 

Sheep staring directly at the camera

Hey, what are you looking at? Don’t you know it’s rude to stare. Photo by Anne Zwagers on Unsplash

How common is it?

Indicating how common staring is in Swiss culture, there are several forums, sites and pages dedicated to the phenomenon among internationals living in the Alpine nation.

Some ask whether anyone else has noticed it and wonder if they are paranoid, while others have experienced the stare long enough that they can describe it specifically. 

Cchase asked on Reddit in 2014 if anyone else had experienced the phenomenon.

“This may sound weird, but I feel like a lot of people are staring at me. It seems to be mostly middle-aged women.”

“They were right in front of me! One meter! I pass people on the street and I feel like they are watching me longer than is appropriate. Is this a Swiss thing?”

Doug Jackson, an American living in Switzerland, wrote on Quora in 2017 that “people will just look you up and down as if they were studying a menu of meals made out of dog food.”

Jackson points out that Germans are also fond of a longer than expected glance, something which was covered by our sister site in 2020.

READ MORE: 10 reasons why a German might be staring at you

What do the Swiss say? 

While the ‘Swiss stare’ has been covered in a number of publications targeted at foreign residents and tourists, the Swiss media has also recognised this particular cultural quirk. 

Swiss news outlets 20 Minutes, Watson and Blick have written articles about it, while German magazine Spiegel has also commented on the phenomenon (albeit with a German focus). 

Far from defending the behaviour, the Swiss media has been critical and a little perplexed. Watson said the Swiss staring phenomenon is “indecent” while Blick said it is a “Swiss peculiarity”. 

“Nowhere is one safe from the “Swiss Stare”. In the restaurant, on the train, on the street, in shops, in the indoor swimming pool and even at an after-work beer with work colleagues – it hits you everywhere,” wrote the tabloid in 2019. 

In an article in leading Swiss broadsheet Tages Anzeiger, journalist David Hesse said the Swiss stare is somewhat out of character for a country known for its inhibitions. 

Hesse, acknowledging that foreigners have a case to make, writes “we stare at each other often and without shame.”

“Swiss (people) stare, men and women (do it), both young and old. They stare at your face, at your body and into your eyes. Switzerland might be a relatively shy society when it comes to other areas of life (speaking and singing for example), but when it comes to staring, they have no restraint.”

READ MORE: Nine stereotypes about Switzerland that just aren’t true

While it is usually spoken about as a nation-wide trend, most incidents seem to take place in German and French-speaking Switzerland, so it might be a cultural norm that didn’t make it south of the Alps – although we encourage Ticino readers to get in touch if they’ve experienced it. 

Why do they do it? 

So staring might take place in Switzerland because it is a Swiss cultural norm, but that doesn’t explain exactly why it became a cultural norm in the first place. 

Swiss-based English writer Diccon Bewes told 20 Minutes he feels it’s a simple matter of curiosity. Unlike in English-speaking cultures however where the curious person (i.e. the starer) might start a conversation with the target (i.e. the staree), this random small talk is replaced with a stare.

“I always saw it as curiosity and interest on the part of the Swiss. Many are not used to someone speaking English. After eleven years I got used to the looks.”

“Maybe they don’t dare to smile or say hello. It may also have an irritating effect on foreigners, because although the look comes, there is no smile or no conversation. 

“In England we often talk to the person sitting next to us on the train or at least smile. The Swiss prefer to look, also in other situations.”

READ MORE: Swiss wit: 9 jokes that prove the Swiss are actually funny

Blick agrees. 

“In North America you look, but then you pay a compliment. In South America, people smile at those who are being stared at. For us, on the other hand, it’s not about exchanging niceties.”

Hesse goes a level deeper, saying that staring is rooted in the Swiss culture of preparation, a consequence of needing to remain alert despite a commitment to neutrality. 

“Staring is an indication that, as a small country amidst stronger neighbours, Switzerland has agreed on a kind of collective early warning system,” he writes. 

“By keeping an eye on everything, the Swiss ensure that everything is right in their world. In other countries, people look when someone has cornflakes on their cheek, so something has already happened. 

“In Switzerland, however, staring is preventive.”

How do you make it stop? 

Probably the most important question for people who are feeling uncomfortable getting the old Swiss stare is how to make it stop. 

Keep in mind that it is such a part of Swiss culture that people will not realise they are doing it, even if they have a sassy or dirty look on their face. 

As noted by Jackson, the Swiss may stare “often with a frown or scowl on their face, which is just the default face for them and does not necessarily reflect what they are thinking at that moment.”

If that doesn’t work, a simple “Alles in ordnung?” or “Tu vas bien?” – loosely ’is everything OK?’ – might do the trick. 

READ MORE: Six common myths about Swiss food you need to stop believing

Mathieu Clément, a Swiss who lives in the US, said you might need to get a little gruffer to get the point across. 

“Willst du ein Foto von mir?” or “Tu veux ma photo?” – basically “why don’t you take a picture?” might get those eyes off you and pointed towards the floor, although that is likely to make you very few friends on your evening commute in a relatively short period of time. 

The best approach is to simply keep in mind that cultural norms are different and that staring is not as rude in Switzerland as it might be elsewhere. 

Bewes recommends a simple smile to end the staring session there and then, which is the approach least likely to cause a scene, which will of course lead to a whole lot more staring… 

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SWISS HABITS

Switzerland sees significant decline in cash payments

The Swiss are known for being fond of using cash - rather than card - for buying goods. But a new study shows cash usage is declining significantly.

Switzerland sees significant decline in cash payments

Anyone who’s spent time in Switzerland will be aware that cash is still used often – which is not the case in many other countries.

But a new study shows that fewer people are using notes and coins to pay for everyday goods. 

Cash payments fell significantly for the first time since the Covid-19 pandemic in 2020, according to the latest Swiss Payment Monitor for 2023 published on Thursday by the Zurich University of Applied Sciences (ZHAW) and the University of St. Gallen.

READ ALSO: ‘Cash is freedom’: Why do the Swiss love coins and banknotes so much?

During the pandemic, cashless payment methods became widespread across Switzerland, fuelled by the World Health Organisation saying card or contactless payments should be encouraged to try and slow the spread of the virus. 

But in 2022 cash made a comeback among the Swiss, gaining ground as a payment method once again. 

However, in 2023 the number of cash payments fell noticeably again since 2020 – dropping by 3.2 percent. In 2023, the debit card was the most frequently used method of payment overall in Switzerland, accounting for 29.3 percent of all transactions. 

Cash was in second place among payment methods, accounting for a quarter of the number of transactions – but only just ahead of payments using mobile devices such as mobile phones, tablets or smartwatches (23.3 percent).

Debit card gains ground for on-site payments

When it comes to on-site payments, the debit card came out on top both in terms of turnover, with a share of 41.2 percent (+3.5 percentage points), and in terms of the number of transactions with 37 percent (+2.1 percentage points).

Credit cards follow in second place in so-called face-to-face business with a 29.1 percent share of sales (-3.2 percentage points) and third place in terms of the number of transactions with 21.6 percent (-0.4 percentage points).

This includes payments with e-wallets such as Apple Pay, Samsung Pay or Google Pay, where a debit or credit card is stored.

“Around one in three credit card payments and 13 percent of all debit card payments are now made on the move with stored payment cards, for example via Apple Pay, Samsung Pay or Google Pay,” said ZHAW payment methods expert Marcel Stadelmann.

With a share of 29.2 percent (-2.9 percentage points), cash is still the second most commonly used payment method for on-site transactions. 

Meanwhile, following strong growth between November 2022 and May 2023, Twint payments linked to a bank account – i.e. mobile payments in the true sense of the word – increased slightly to a share of 7.2 percent (+0.3 percentage points) of transactions in face-to-face business.

READ MORE: Cashless payments in Switzerland: What is Twint and how does it work?

Different attitudes to cash

A total of 84 percent of those surveyed for the Monitor rated access to cash as good in Switzerland. However, 46 percent noted a deterioration in recent years, according to the Monitor researchers.

Attitudes towards the possible abolition of cash are constantly changing: the proportion of those who are neither in favour of nor against getting rid of cash has been going down continuously.

Instead, there has been an increase to 44.3 percent in the proportion of the population who are clearly against getting rid of cash payments. Older respondents are more strongly opposed to this move.

“It is interesting that more and more respondents are against the abolition of cash, but at the same time it is being used less and less often for payments,” said researcher Tobias Trütsch.

A representative sample of 1,700 people were interviewed for the Monitor.

READ ALSO: Why is Switzerland making cash payments a constitutional right?

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