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British chain Marks and Spencer may close Paris stores after Brexit supply chaos

The British retail chain Marks and Spencer is reported to be closing its Paris stores after Brexit-relayed supply problems lead to months of empty shelves.

British chain Marks and Spencer may close Paris stores after Brexit supply chaos
Photo: Alain Jocard/AFP

Ever since the end of the Brexit transition period in January 2021, shoppers in Paris have been reporting empty shelves in Marks & Spencer’s popular Paris food stores.

Now the company says it is placing its European operation under review, with British newspapers reporting that the chain is likely to close its Paris stores.

The company has not commented on reports of closures, but said in a statement: “In light of the new customs arrangements, we are taking decisive steps to reconfigure our European operations and have already made changes to food exports into the Czech Republic.

“We operate a franchise business in France and are undertaking a review of the model with our two partners.”

Marks & Spencer closed its French clothing stores in 2001 but in 2010 returned to Paris with a number of smaller Food Hall stores selling British produce, which have proved popular both with British residents in France and with Parisians.

There are now 20 Marks & Spencer Food Hall stores in France; one in Lille and the rest in Paris and its suburbs.

The company faces a particular challenge in the post-Brexit world as its European stores are supplied from the UK – and one of its selling points for Brits abroad is that the sandwiches and ready meals are identical to those in the UK.

Dozens of customers posted photos on social media of empty shelves in Paris M&S stores in January and February, and although the situation seems to have improved slightly since then, the store is also selling an increasing number of French products.

Company chairman Archie Norman has repeatedly warned of problems caused by the UK’s decision to leave not only the EU but the single market and customs union as well, meaning that all foodstuffs imported from the UK face strict health regulations.

Back in August 2018 he told the Financial Times: “If our lorries are sitting in a lorry park near Dover for half a day, that would be the demise of the great M&S sandwich in Paris.”

The news was greeted with dismay by Brits living in Paris, who rely on the store for little tastes of home.

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LIVING IN FRANCE

France’s post office to shift focus from letters to food deliveries

With fewer people sending each other letters, France's post office is looking to evolve into a premium meals-on-wheels service, its boss said on Wednesday.

France's post office to shift focus from letters to food deliveries

“I think food deliveries will be the top activity for postal workers” by 2035, said Philippe Wahl, the head of La Poste.

In many village post offices, less than five customers turn up a day, Wahl told the upper-house Senate.

READ MORE: 14 things you can do at a French post office (apart from post letters)

As for letter and parcel deliveries, they are projected to have dropped from 70 percent of business in 1990 to just 15 percent by the end of 2024.

The post office however carries out 10 percent of food deliveries nationwide.

Working with community centres, hospitals and caterers, its drivers bring mostly elderly people more than 15,000 meals per day, Wahl said.

Increase this and you might keep France’s 65,000 postmen and women employed “even when there are no more letters”, he added.

La Poste delivered 5 million meals last year and hopes to double that figure for 2024, he said.

It is only the latest idea as the French post office seeks to move with the times.

In January it started testing changing rooms in several branches to cater to online shoppers who want to quickly return purchases that don’t fit.

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