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Reader question: What should I do if I lose my Swiss residency permit?

Getting a residence or work permit in Switzerland is not always easy, so its loss can throw you into disarray. Here are the steps to take toward re-establishing this important document.

Reader question: What should I do if I lose my Swiss residency permit?
To enter Switzerland for work, you must have your permit. SEBASTIEN BOZON / AFP

If you are a foreign national employed in Switzerland (or just living here), your permit is a very valuable possession.

You should, of course, guard it with your life and never part with it, but sometimes that little credit-card-like document disappears mysteriously from your wallet. You probably won’t know whether it was lost or stolen; all you know is that it is missing.

Photo: State Secretariat for Migration SEM

What should you do?

First of all, don’t panic. It is not the end of the world — though it may seem like it — and it doesn’t mean you’ll be thrown out of Switzerland.

You will need to request a replacement from your canton of residence, a process which is usually pretty efficient.

Here are the steps to take:

First, you must announce the loss / theft to the police in your place of residence, who will issue a report.

You must then bring this certificate to your local administration’s population department (Einwohnerkontrolle in German, contrôle des habitants in French, and Controllo abitanti in Italian), which is in charge of all matters related to residence in a given municipality.
 
In some cases, you can find online a form requesting a replacement, print it, fill it out and bring it with you to the administration office.

How to apply for Swiss citizenship: An essential guide
 
When you go there, bring your passport, a passport photo, as well as and the police report of the loss / theft. of permit.

A duplicate permit will be issued to you, though the fee for this service and the time it takes to get a new permit varies from one canton to another, and also depends on what kind of permit you are replacing. 

What happens if your permit is lost / stolen abroad?

In this event, the procedure is a bit more complicated (or a lot more complicated, depending on a country’s bureaucracy).

As is the case in Switzerland, you must first announce the loss / theft to the local police and bring the report to a Swiss Embassy or Consulate, which will issue a temporary document enabling you to return to Switzerland.

This, however, will take some time, as the foreign representation will have to contact the canton which issued your permit.

Once back in Switzerland, you should take this paperwork to your local Einwohnerkontrolle / contrôle des habitants / controllo abitanti office and request a new permit, as above.

Note, however, that once a replacement permit is issued, the original one is invalidated, so if you happen to find it afterwards, don’t use it.

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For members

LIVING IN SWITZERLAND

How to dispose of unwanted furniture or whitegoods in Zurich legally

Got an unwanted mattress, fridge or sofa? Here’s how you can legally get it off your hands in Zurich.

How to dispose of unwanted furniture or whitegoods in Zurich legally

If you’ve bought a new piece of furniture in Zurich or a mattress, you may be faced with the problem of what to do with the old one. 

This is particularly the case in cities like Zurich, where space is at a premium and you may not be able to kit out your spare room with the old furniture. 

While there are waste disposal centres, even getting there without a car can be a problem. 

One man’s trash…

First things first, think about whether you really need to get rid of the thing in question. 

While you may not want it, there may be someone out there willing to take it off your hands – particularly if you aren’t going to charge them. 

The first point of call is to ask your friends and colleagues if they’re interested, with social media the perfect place to ask around. 

If you live in an apartment complex, you might try placing the item in a common area with a note saying “zu verschenken” (to give away) or ‘gratis’ (free). 

After that, there are several online options like eBay, Facebook Marketplace, Free Your Stuff Zurich, Ricardo, Anibis, Craig’s List and Tutti. 

Some of these sites will charge a fee – even if you’re giving something away – so be sure to read the fine print first. 

Another option is to donate the goods to a charity organisation. They will usually charge you money to pick it up and prices can vary dramatically. 

Caritas charge CHF35 per 100kg plus transport costs, while Sozialwerk Pfarrer Sieber will pick up small items of furniture for a flat fee, although you’ll need to send them pictures first before they give you a quote. 

Can I put old furniture on the street in Zurich? 

Although less common than many other European cities, occasionally you will see furniture out on the street in front of homes and apartment blocks in Zurich. 

While it might clutter up the sidewalk, it is technically not illegal – provided you only do so for a maximum of 24 hours. 

You also need to make sure it doesn’t block cars, bikes or pedestrians. If it does – or if you leave it out for longer – you risk a fine.

Entsorgungstram: Zurich’s recycling and waste disposal tram

One option is the Entsorgungstram, a mobile recycling centre on rails for all Zurich residents. 

This tram weaves its way through several parts of Zurich, picking up old bulky waste including electrical devices and furniture. 

If you are lucky to live near an Entsorgungstram line, just check the timetable and bring your waste items along to meet the tram. 

There are some rules, as laid out by the Zurich council. 

“The delivered items must not be longer than 2.5 meters (exception: sofa/upholstered furniture can be no longer than 2 meters) and no heavier than 40 kilograms per item. Separate the material beforehand according to its composition: flammable, large metal and landfill”. 

Unfortunately, only pedestrians and cyclists can use this service, i.e. you cannot drive from elsewhere and deposit the stuff. 

More information including route details can be found at the following link. 

Regular waste disposal

Your next option is to see whether you can get rid of it in your usual waste disposal. 

This being Switzerland, there are a lot of rules about what the waste management company will take and will not. 

If you’re throwing away a mirror, for instance, you cannot put that with your other glass waste and will need to dispose of it elsewhere. 

On the other hand, they may take things like carpets and mattresses – although you’ll need to pay a bit extra. 

The exact rules will depend on your municipality, but generally speaking you will need to buy additional waste stickers – which cost money. 

In Zurich itself, every household receives four coupons for disposal of waste (up to 100kg) each. 

When you run out of coupons, you’ll need to pay by the kilo. 

You’ll still need to bring it to the waste disposal facility, or pay a pick up fee of around CHF80. 

This may sound steep, but they do come to your home and pick it up – which will likely be cheaper than a rental car or van. 

In Winterthur, you will need to buy stickers for CHF1.80 from the council, with each sticker letting you dispose of 10kg of waste. 

Check with the retailer where you bought the new item

One option offered by furniture sellers is to buy your old furniture or whitegoods or accept them as a trade in. 

While this is likely to be more common with second hand retailers who might see potential in your unwanted item, it is also a service offered by retailers who only sell new goods. 

One example is Ikea, who will take your old mattress, furniture or electronic device and recycle it. 

This service is available at Ikea outlets for a cost of CHF10 each. 

It is also available when you get something new delivered, although you must pre-book so the driver can be sure to set aside enough space. 

This will cost you CHF80 for furniture, or CHF50 for electronic devices and mattresses. Keep in mind that (at least with Ikea) this service is only available when you buy something new. 

Several other furniture companies offer a similar service, including Schubiger Möbel, Möbel Pfister and Conforama.  

Electrical item retails will often take your old electrical goods for recycling, whether these are small like iPhones or large like fridges and washing machines. 

More information about which goods can be recycled and how in Switzerland is available at the following link. 

Moving companies

Removalist companies are another option – whether you are moving house or not. 

If you are moving house then a disposal service may be included in the overall fees. 

If not, you can still contact the company and get the item taken off your hands. 

While different companies will charge different amounts, you’ll usually pay per 100kg rather than per item, which can be a better (or worse) option than contacting the local council. 

Swiss comparison site Comparis has detailed info about how to find a moving company here

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