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HEALTHCARE

How to get an English-speaking therapist in Austria

Living overseas and navigating a different language can be stressful at the best of times. Throw in a pandemic and ongoing travel restrictions and the pressure can become overwhelming, which is where therapy comes in.

How to get an English-speaking therapist in Austria
How do you get an English-speaking psychologist in Austria? Photo by Cottonbro from Pexels

According to a study by Danube University Krems and the Austrian Federal Association for Psychotherapy, 26 percent of the population in Austria experienced depression in January 2021 – up from four to five per cent in pre-coronavirus times.

Anxiety and panic attacks are also on the rise, particularly in women.

This means the demand for mental health care is increasing – both for Austrians and international residents.

Therapy is a proven method for dealing with mental health issues, but for many English-speakers in Austria the language can be a barrier – even for those with strong German-language skills.

The solution is to find a therapist that speaks English, and here’s how to do it.

How to find an English-speaking therapist in Austria

There are many English-speaking therapists in Austria, although it’s more common in bigger towns and cities where there are bigger populations.

Unfortunately, in smaller, rural regions, it can be difficult to find an English-speaking GP, and even harder to find a therapist.

But many mental health practitioners now offer their services online via video call, with this increasing since the start of the pandemic in 2020.

READ ALSO: Everything foreigners need to know about the Austrian healthcare system

This has improved accessibility for international residents seeking therapy in English who might not live in one of Austria’s metropolitan areas and would otherwise have to travel for treatment. 

The first step to get more information about English-speaking therapists in Austria is to visit a GP (Hausarzt) to explain the problem and ask for a referral.

Searching online can also help with finding a therapist on both a national and local level.

Is therapy covered by Austrian social insurance?

In Austria, it’s compulsory to have social insurance, which covers health care.

Mental health services are included in this, but not all treatments are fully covered or equally reimbursed.

For example, the cost of acute mental health treatment, such as in-patient care in a hospital, is mostly covered by insurance.

However, for treatments like psychotherapy, the insurance doesn’t always cover the full cost and the reimbursement rate for the fees are usually around 70 to 80 percent.

READ ALSO: Reader question: Can doctors charge a cancellation fee in Austria?

With therapists’ rates ranging from upwards of €80 per session, this can make therapy an expensive option for most people, even with partial reimbursement through insurance.

Then there are private therapists that are not covered by insurance and are known as “out of network”, so the entire fee has to be covered by the patient.

The good news is that GP appointments and check-ups are covered by insurance. 

This means there is no fee for visiting a doctor to discuss the options for therapy and to determine how much treatment will cost before committing to a costly treatment plan.

How do you get an English-speaking psychologist in Austria? Photo by Cottonbro from Pexels

What types of therapy are available in Austria?

Austria has a modern healthcare system so most recognised forms of therapy are widely available.

According to the European Association for Psychotherapy, there are 23 different types of psychotherapy methods being practiced in Austria.

These include analytical psychology, psychoanalysis, hypnotherapy, group and individual therapies.

There are also therapists in Austria specialising in Cognitive Behaviour Therapy (CBT), which is increasingly used to treat anxiety, and “expat” practitioners that have specialist knowledge of international living and culture shock.

READ ALSO: ‘Kur’: The alternative treatments you can get from a doctor in Austria

In the event of a mental health crisis, advice can be accessed with telephone counselling from Telefon Seelsorge or the Crisis Intervention Centre, both of which are similar to the Samaritans organisation in the UK. 

Useful links for finding a therapist in Austria

Below are three organisations that regulate the profession of psychotherapy in Austria and list registered therapists on their websites.

European Association for Psychotherapy

ÖBVP – Österreichischer Bundesverband für Psychotherapie

Professional Association of Austrian Psychologists (BÖP)

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For members

RENTING

Can I get out of a rental contract in Austria?

Have you viewed an apartment in Vienna o elsewhere in Austria and hastily signed a contract? Don't you like the apartment after all? These are your withdrawal rights in Austria.

Can I get out of a rental contract in Austria?

In Austria, the rental market is highly competitive, with apartments often staying on rental platforms for short periods due to high demand and limited supply. This, coupled with brief apartment visits (sometimes with other prospective tenants) and the pressure to secure a place, can lead to hasty contract signings. 

Understanding your withdrawal rights is essential in such a market.

READ ALSO: Renting in Austria – The key things foreign residents need to know

If you signed a rental contract and then realised you don’t want the place, you might feel stuck in your contract. Austria does have really strict rules on contracts, so that “anyone who signs a rental offer makes a binding declaration that they wish to rent the apartment at a certain rate”, Austria’s Tenants Association says.

The real estate agent will also remind you that you cannot leave your contract, as you signed a contractual agreement (“verbindliches Angebot“, which means a binding offer). But what exactly are your rights then?

It’s all about timing

Basically it’s very tricky and almost impossible to back out after signing a rental contact in Austria.

According to Austria’s Chamber of Labour (AK), Austrian law is on your side – but only in a particular case. 

Under a consumer law that applies to all types of contracts, including rental agreements, you are protected against potential pressure from real estate agents and property owners. If you view an apartment and sign an agreement on the same day, you have the right to withdraw from the contract within the week. Furthermore, if the estate agent fails to inform you of your right to cancel, you can withdraw from the contract within one month.

READ ALSO: Shopping in Austria – What are your consumer rights when purchasing goods?

The Tenants Association is more critical and explains that withdrawal is only possible within the “narrow” limits of the Consumer Protection Act. “If you as a consumer submit your contractual declaration on the same day that you viewed the apartment for the first time, you can withdraw from your contractual declaration in writing within one week.”

If the offer was not signed on the day of the very first viewing, though, there is no right of withdrawal in Austria.

READ ALSO: Tenant or landlord – Who pays which costs in Austria?

If you have the right to do so, the most effective way to withdraw from a rental contract is to do it in writing, preferably by a registered letter, as explained by the Austrian Chamber of Labour (AK). This not only provides a clear record of your intent but also empowers you to navigate the legal aspects of the process with confidence. 

If you signed the offer after the viewing, you don’t have the right to withdraw from the contract you signed. In that case, you could ask for a mutual agreement termination, seeking an amicable termination option with the landlord. Otherwise, you’d be bound by the contract, which in Austria usually means you’d have to stay for one year in the apartment and give three months’ notice before leaving.

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