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Where in France can you travel on public transport for free?

An increasing number of French local authorities are offering free public transport, in a bid to cut pollution and stimulate local economies - here are some of the places experimenting with letting people travel for free.

Where in France can you travel on public transport for free?
Photo: Philippe Huguen/AFP

Dunkirk

On September 1st 2018, Dunkirk became the largest European urban agglomeration to have an entirely free bus network, serving around 200,000 inhabitants.

Whether you live in Dunkirk or are just visiting, you can travel across the city for free all week long with no need for a ticket or pass.

Mayor Patrice Vergriete first promised free public transport when he was elected to the position in 2014, but “we didn’t want to introduce the measure straight away, because the bus network would not have been able to absorb the effects,” Didier Hubert of the Dunkirk transport authority told The Local.

Instead, the council focused first on improving the service, with extended routes, services every 10 minutes, and buses which trigger traffic lights to turn green. 

According to a report published in September 2019, public transport use had increased by 88 percent since 2017.

Jean-François Montagne, vice-president of the Dunkirk Urban Community in charge of ecological transition said: “If you tell your fellow citizens, ‘Take the bus, it’s good for the planet,’ it won’t work. However, if you say, ‘Take the bus, it’s free, and also it’s good for the planet,’ it works.”

Political leaders from across France, including Paris mayor Anne Hidalgo, have visited the coastal city to learn from its example.

Paris Mayor Anne Hidalgo on her visit to Dunkirk. Photo by Philippe HUGUEN / AFP

While Montagne accepts that the Dunkirk model is not necessarily transferable – even before it became free, ticket sales only accounted for 10 percent of the transportation system’s funding, a much smaller proportion than in larger cities – he does believe others will follow. “I really think that in 10 years, every city will have made public transport free.

“They don’t know it yet, but I’m convinced of it.”

READ ALSO French train operator SNCF unveils cheaper fares to tempt customers back

Calais

25 miles up the coast from Dunkirk, another town has taken the plunge. Bus travel in Calais has been free since January 2020. This led to a 70 percent increase in passengers in the first months of the year, before the disruption caused by the pandemic, according to La Voix du Nord.

As in Dunkirk, the measure applies to all passengers; you do not need to show a ticket or proof of residency.

Mayor Natacha Bouchart, of the centre-right Les Républicains party, first announced the measure in November 2018, “in response to the concerns of the ‘yellow vests’ in Calais,” as reported by local newspaper Nord Littoral.

Montpellier’s beautifully decorated trams are free at the weekends for residents. Photo by Pascal GUYOT / AFP

Montpellier

Other cities have opted for a gradual approach. In September 2020, Montpellier in south east France made its bus and tram network free for residents on weekends.

The city plans to offer free transportation during the week for resident under-18s and over-65s from September 2021, before making the network entirely free for all residents in 2023.

The choice to exclude visitors from the programme was a political one, according to Julie Frêche, vice-president for transport and mobility at the Montpellier Méditerranée Métropole.

“You need to be a resident to benefit from the measure, to show that, yes, we pay taxes, but these taxes go towards financing ambitious public policies,” she told The Local.

Since the measure was introduced, 80,000 free weekend passes have already been downloaded, and weekend public transport usage has increased by 7 percent despite the effects of the pandemic.

Frêche also believes public transport can help to kickstart the post-lockdown economy.

“We did a study which says that 57 percent of those who made a journey at the weekend, did so because it was free,” she said.

READ ALSO Everything you need to know about taking the train in France

Nantes

On April 24th, the northern French town of Nantes joined Montpellier in offering free travel on weekends.

In Nantes, however, this applies not just to locals, but to visitors as well. The price of an unlimited travel pass has also fallen by 20 percent.

Nancy

In December 2020, the eastern city of Nancy also made public transport free on weekends.

No tickets are needed, meaning anybody can ride for free, residents and tourists alike. This applies to the bus and tram networks, as well as the ‘Citadines’, two lines of mini, electric shuttle buses which can be used for short journeys between different points in the centre of town.

The decision not to limit the offer to residents is an attempt to encourage people who live outside of the city to make the journey into town, according to Patrick Hatzig, vice-president in charge of transport at the Grand Nancy local authority.

“Our original intention was to make public transport attractive again, at a moment when Covid was leading to a fall in passenger numbers,” Hatzig told The Local.

“If it wasn’t for Covid, we would have done it anyway, but that only strengthened our determination. Covid is also an economic crisis, so helping families to come to the city centre and spend money, that has revitalised the economy.”

The council also has plans to develop 200 kilometres of new cycle lanes, and to create faster routes with buses which have priority at traffic lights. “We can only achieve all of that if we have fewer cars in town,” Hatzig said.

Paris

Residents of the greater Paris Île-de-France region who are under 18 are eligible for a full reimbursement of their monthly transport card. In addition, residents aged 14-18 can receive a reimbursement for the Vélib’ bicycle rental scheme.

The policy was introduced ahead of the 2020-21 school year.

During an interview with French media following the creation of the reimbursement scheme, Paris mayor Anne Hidalgo hinted that public transportation in the city could become free for everyone by 2026. 

Lyon

In January, France’s third largest city – which has a Green Party mayor – made public transport free for certain residents. The scheme was designed to benefit 130,000 people in the greater Lyon area who are on low incomes or in vulnerable situations.

“The development of public transport is the most efficient method of reducing geographical and social inequalities,” Bruno Bernard, the Green president of the Grand Lyon urban area, said at the time.

The decision to target the least well-off sections of the population reflects a debate which is ongoing in a number of cities, including Nancy: whether free public transport should be universal, or whether resources are best directed towards those who would benefit the most.

One thing seems certain: we are going to see more French cities implement similar policies in the years to come. Strasbourg will add its name to the list in September, when it implements free travel for under-18s.

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READER INSIGHTS

‘Painful’ – is Paris Charles de Gaulle airport really that bad?

Following a survey that said Paris Charles de Gaulle airport was the best in Europe, we asked Local readers what they thought...

'Painful' - is Paris Charles de Gaulle airport really that bad?

Recently, Paris Charles de Gaulle was voted the best airport in Europe by passengers.

The 2022 World Airport Awards, based on customer satisfaction surveys between September 2021 and May 2022, listed the best airport on the planet as Doha, while Paris’s main airport came in at number 6 – the highest entry for a European airport – one place above Munich. 

READ ALSO Paris Charles de Gaulle voted best airport in Europe by passengers

Given CDG’s long-standing reputation doesn’t quite match what the World Airport Awards survey said – in 2009 it was rated the second-worst airport in the world, while in 2011 US site CNN judged it “the most hated airport in the world” – we wondered how accurate the survey could be.

So we asked readers of The Local for their opinion on their experience of Europe’s ‘best’ airport. 

Contrary to the World Airport Awards study, users erred towards the negative about the airport. A total 30.8 percent of Local readers – who had travelled through the airport in recent months – thought it was ‘terrible’, while another 33.3 percent agreed that it was ‘not great’ and had ‘some problems’.

But in total 12.8 percent of those who responded to our survey thought the airport was ‘brilliant’, and another 23.1 percent thought it ‘fine’, with ‘no major problems’.

So what are the problems with it?

Signage 

One respondent asked a simple – and obvious – question: “Why are there so many terminal twos?”

Barney Lehrer added: “They should change the terminal number system.”

In fact, signage and directions – not to mention the sheer size of the place – were common complaints, as were onward travel options. 

Christine Charaudeau told us: “The signage is terrible. I’ve often followed signs that led to nowhere. Thankfully, I speak French and am familiar with the airport but for first time travellers … yikes!”

Edwin Walley added that it was, “impossible to get from point A to point B,”  as he described the logistics at the airport as the “worst in the world”.

And James Patterson had a piece of advice taken from another airport. “The signage could be better – they could take a cue from Heathrow in that regard.”

Anthony Schofield said: “Arriving by car/taxi is painful due to congestion and the walk from the skytrain to baggage claim seems interminable.”

Border control

Border control, too, was a cause for complaint. “The wait at the frontière is shameful,” Linda, who preferred to use just her first name, told us. “I waited one and a half hours standing, with a lot of old people.”

Sharon Dubble agreed. She wrote: “The wait time to navigate passport control and customs is abysmal!”

Deborah Mur, too, bemoaned the issue of, “the long, long wait to pass border control in Terminal E, especially at 6am after an overnight flight.”

Beth Van Hulst, meanwhile, pulled no punches with her estimation of border staff and the airport in general. “[It] takes forever to go through immigration, and staff deserve their grumpy reputation. Also, queuing is very unclear and people get blocked because the airport layout is not well designed.”

Jeff VanderWolk highlighted the, “inadequate staffing of immigration counters and security checkpoints”, while Karel Prinsloo had no time for the brusque attitudes among security and border personnel. “Officers at customs are so rude. I once confronted the commander about their terrible behaviour.  His response said it all: ‘We are not here to be nice’. Also the security personnel.”

Connections

One of the most-complained-about aspects is one that is not actually within the airport’s control – public transport connections.  

Mahesh Chaturvedula was just one of those to wonder about integrated travel systems in France, noting problems with the reliability of onward RER rail services, and access to the RER network from the terminal.

The airport is connected to the city via RER B, one of the capital’s notoriously slow and crowded suburban trains. Although there are plans to create a new high-speed service to the airport, this now won’t begin until after the 2024 Olympics.

Sekhar also called for, “more frequent trains from SNCF to different cities across France with respect to the international flight schedules.”

The good news

But it wasn’t all bad news for the airport, 35 percent of survey respondents said the airport had more positives than negatives, while a Twitter poll of local readers came out in favour of Charles de Gaulle.

Conceding that the airport is “too spread out”, Jim Lockard said it, “generally operates well; [and has] decent amenities for food and shopping”.

Declan Murphy was one of a number of respondents to praise the, “good services and hotels in terminals”, while Dean Millar – who last passed through Charles de Gaulle in October – said the, “signage is very good. [It is] easy to find my way around”.

He added: “Considering the size (very large) [of the airport] it is very well done.  So no complaints at all.”

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