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COST OF LIVING

How to avoid rental scams in Switzerland

The French-speaking media in Switzerland reported at the end of 2020 on illegal practices used by building owners to overcharge their tenants. Here's how to avoid these scams.

Are you the victim of a rental scam?
Photo: Loic VENANCE / AFP

The trick is the same in the two cases in question

Tenants in Switzerland are legally entitled to challenge their initial rent within 30 days from the beginning of the lease. The challenge can be based on the increment made on the previous rent by the owner.

Reader question: How do I challenge my rent in Switzerland?

Therefore, in two different cases, the building owners prepared fake lease agreements with real or fictitious tenants to make the new tenants believe that there was no increase in the rent.

However, the new tenant was effectively being cheated by paying a substantial increase in his rent which he was unaware of.

Some practical tips to avoid falling in such a trap:

1.Know the owner of your apartment 

On the land register site, by entering the address of your apartment, you can find out the name of the owner of the building free of charge.

This will allow to ensure that you are dealing with the real owner (a private person, an insurance company, etc.). You may want to google the owner to see if he has been subject to complaints for fraud published in the media.

2.Make contact with the former tenant by asking for their identity and asking them specific questions about the apartment

Prefer an apartment for which you may have had contact with the former tenant.

Indeed, when you visit the apartment, you will have the possibility to ask what the current rent is.

By doing so, you will know which rent must appear in the official form that you must be given (see  point 4a) below).

3.Find out about the rent of other apartments in the building 

If you have just arrived in Switzerland, find out about the rental prices in the city you have just moved to.

READ MORE: In which Swiss canton are rents highest and lowest?

Indeed, the price of a three-room apartment in Geneva is not the same in the Jura nor in St. Gallen.

Also, depending on the districts of the same city, rents can vary.

4. Know your rights 

a) Official approved form: When you sign the lease contract, you must be given a form that mentions the rent paid by the former tenant.

This form is mandatory and your rights are listed on this form.

b) Challenging the initial rent: you have 30 days from the handing over of the keys (art. 270 CO) to contest the initial rent with the Lease and Rental Commission.

The rent can be contested for an abusive increase in rent compared to what the former tenant paid, but it is also possible to contest an unchanged rent.

Find out about your rights during the first 30 days after the keys are handed over, before it is too late.

Some landlords insist on providing you with the lease agreement in original only after 30 days to prevent you from using this right.

Insist on getting the agreement, if they refuse, seize the lease and rental Commission. 

Summary

We realise that in many cases because of the shortage of apartments or the difficulty in finding your “dream” apartment, you may not have the time to take steps 1-4 because they may not be realistic options because of the shortage of time.

However, remember, between the time you apply for the apartment and the time taken by the agency to make a choice between the potential tenants (which often needs to be approved by the owners), you may be able to at least check some of these points.

There is also no obligation to take the apartment even if you have applied for it, until and unless you have signed the lease agreement.

Finally beware of the conditions of some real estate agencies that charge you a fine if you apply for the apartment but don’t take it when your tenancy has been approved.

This advice was prepared by Renuka Cavadini and Angela Carvalho of Page & Partners 

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LIVING IN SWITZERLAND

Checklist: What you need to do if you move house in Switzerland

Moving from one house or apartment in Switzerland to another is not as simple as just packing up your furniture. Instead, the process involves quite a few administrative tasks.

Checklist: What you need to do if you move house in Switzerland

Anyone who has ever moved, whether in Switzerland or elsewhere, knows it is not just a matter of simple logistics.

In fact, whether you are relocating to another town or canton, or just to another neighbourhood, moving is a big, expensive, time-consuming, and stressful experience.

These are various tasks you will have to cross off your list, one by one.

Getting your old apartment in order

It goes without saying that before you move out, you must make sure to leave the place clean and in order. Most people hire a cleaning company to do so, though you can, of course, do this yourself.

If, for instance, you broke or damaged anything while living in the apartment, you must repair it before you leave.

The condition of the apartment will be assessed during the final inspection process, when the landlord or the management company will write down all damages which you are responsible for either repairing yourself or paying someone else to do it for you.

You are not officially off the hook with your previous landlord until this process is completed.

De-register your old address and register the new one

Whether you are moving across the country or just across the street, this is an obligatory step.

You must let your ‘old’ commune’s population office (Einwohnerkontrolle / Contrôle des habitants/ Controllo abitanti) know you are leaving, and from which date.

You can do so either in person or (if available) online.

Then, when you settle in a new home, you have 14 days to announce your arrival in your new municipality, though in some places the deadline may be longer.

You will need the following documents:

  • A passport or ID card for each member of the family, in addition to a passport-sized photo for everyone
  • Documents relating to your family status — whether you are single, married, and with children
  • Your work or residency permit 
  • Your lease contract or proof of home ownership
  • Your health insurance card or proof of your current health insurance policy.

The rules are the same regardless of where you arrive from, that is, if you are Swiss, an EU citizen or from a third country, however the supporting documentation may vary. 

Some cantons may require other or additional documents, which you can find out ahead of time on your commune or canton’s website.

READ ALSO: Why you need to tell Swiss authorities where you live 

Inform the post office about your change of address

To ensure that your mail arrives at your new home, fill out the ‘change of address’ form online at least four days before your move. 

Four days is a minimum required time for the post office to process the address change and register it in the electronic database.

If you wait longer, your mail will continue to be delivered to  the old address.

You also should notify these companies of your move and new address:

  • Your mobile telephone / internet provider (if you still have a fixed phone, you should have it switched off at the old address and re-activated at the new one)
  • Your bank
  • Your insurance companies (health, car, and any other ones you have, both mandatory and optional)
  • Your doctor / dentist

If you forget to inform anyone of your new address, no worries — the post office will automatically forward the letters to you, provided your notified them of the change (see above).

What about the tax office?

You don’t have to do a thing.

Your local commune will automatically inform tax authorities of your move, so there is no chance whatsoever that they won’t find you.

Rental versus owned property

If you move into a rental property, you don’t need to, in most cases, notify utility providers like the electric company of your move.

But if you are going to live in your own house, then you must let the local power company know to switch on your electricity supply.
 

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