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OPINION AND ANALYSIS

How the bird in my lobby reminds me of loneliness of life in Stockholm

There's a bird in my lobby. And, each time that I return to Stockholm, that bird, greeting me upon my arrival, feels like a reminder about life here in this town, writes The Local's reader Ken Appleman.

How the bird in my lobby reminds me of loneliness of life in Stockholm
A walk down the street in Stockholm is a private act, according to the writer. Photo: Hasse Holmberg/TT

I'm an intermittent visitor to Stockholm. An accidental expat. My wife got a job that thrills her here, and I come frequently (or as frequently as possible, in these pandemic times) to support her. We're from New York, though – upstate, these days, a rural area about 150 miles north of the city – and I grew up in Brooklyn. Each time I arrive, that bird – a digital bird that tweets whenever one enters the lobby – reminds me of the curious quiet of this sombre town, compared to the one that I grew up in.

My experience of street life is of being jostled. Psychic jostling, if not physical. When you walk around the streets in New York, jostling is constant. You really can't keep to yourself, even though you might not talk to anyone. Walking in New York is an inherently social act – you are interacting by taking up space, by crossing someone else's field of view. They know you're there, you know they're there, and, whether you actually speak or not (which of course, most often, you don't), you've interacted.

Here, though, in Stockholm, the bird – tweeting alone in the empty lobby – reminds me that the street feel is the opposite. A walk down the street in Stockholm is a private act, no matter how many people there are on the street with you.

I remember that one of my earliest introductions to this took place about a year and a half ago when I, still very new in this town, walked in the part of a sidewalk labelled for bicycles. The rider on the bike that came up behind me and nearly mowed me down didn't say anything, didn't ring a bell, didn't beep a horn, nothing. It was lucky for me that I happened to turn his way – and was thus able to get out of the way, just in time – or a collision would have been inevitable.

It wasn't until later that I realised that that reticence to interact is baked into life in this city. It showed me that there is so little desire to communicate with strangers that people won't even warn you to get out of the way of their bikes.

EDITOR'S PICKS:

In our lobby, the bird, cheeping from a speaker near the ceiling, may be related to artwork. There is a plaque on the wall, separate from where the birdsong emits, and several large colorful photos, printed on glass. An artist's name. The words “Green Leaf”.

It may be related to that artwork (there is a bird in one of the photos), but the relationship isn't entirely clear. Even on the artist's website there's no mention of a digital bird with this artwork. I mean, it says, “pictures of glass mounted on a wall” (a weird Google-translate formulation of what probably says “pictures on glass”), but no mention of an audio accompaniment of any kind, avian or otherwise.

Each time one enters the lobby, though, the bird tweets insistently, over and over. Imagine one of those clocks that tweet at you to mark the hour, but instead of doing it once an hour, it does it every few seconds, without stopping. Most of the residents in this building seem to pay it no attention – just some minor background noise, signaling lobby arrivals and departures.

But to me, every time I arrive back in the empty, minimal, very Swedish lobby, the automatic birdsong doesn't feel like background noise – instead, it feels like a reminder about life here in Stockholm. This muted city, dressed in dark colours. “The loneliest city in the world,” according to a recent article in a local publication, because so many of the apartments in this town are occupied by one person, living alone.

Is there really a digital bird in every Stockholmer's apartment building? I don't know – but I can't help thinking so. What would greet them if not?

This article was written by The Local's reader Ken Appleman. Would you like to share your story about life in Sweden with The Local? Get in touch with our editorial team at [email protected].

Member comments

  1. This article resonated with me. After 1 year living In Stockholm we have made the decision to move on by mid year once lockdown restrictions hopefully easy in our home countries of UK or Australia. Whilst beautiful, this city lacks something, hard to quantify sometimes. But I miss the humour and gregariousness that are ever present in other places I have lived

  2. Ah this beautiful city, but oh so quiet and lonely. Socialising here feels like a task you have to do, rathet than something that springs up organically.

  3. If you are a human being and want to have any sort of interaction with other human beings, Stockholm is not for you. This is a nice place for a tourist, but to enjoy living here as a foreigner you have to be dead inside.

  4. Replying to AO, I think ‘dead inside’ goes a little too far. I love everything about Stockholm. I don’t live in Stockholm anymore, but did so a couple of years ago. I’m now based further south although, at present, I am stuck in the UK waiting for restrictions to be eased and until I consider it safe to return. I empathise with Ken Appleman and understand how he feels but I have always sensed that Swedes are reserved people and probably poles apart from Americans, especially New Yorkers, judging by how Ken describes them which, I find, to be very eloquent. I think Swedes are wonderful, warm people and no less so in Stockholm. As a Brit who has lived there off and on since before the millennium, I would probably be described as reserved as a Swede but it’s just how we are. We all like to have a good time; it’s that what floats our boat doesn’t float everyone else’s boat. No, I agree with Jamboree to a certain extent in that, sometimes, an individual needs to put a bit of effort into socialising. However, the effort sometimes isn’t enough for a Stockholmer to reciprocate.

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FOOD AND DRINK

OPINION: Are tips in Sweden becoming the norm?

Should you tip in Sweden? Habits are changing fast thanks to new technology and a hard-pressed restaurant trade, writes James Savage.

OPINION: Are tips in Sweden becoming the norm?

The Local’s guide to tipping in Sweden is clear: tip for good service if you want to, but don’t feel the pressure: where servers in the US, for instance, rely on tips to live, waiters in Sweden have collectively bargained salaries with long vacations and generous benefits. 

But there are signs that this is changing, and the change is being accelerated by card machines. Now, many machines offer three preset gratuity percentages, usually starting with five percent and going up to fifteen or twenty. Previously they just asked the customer to fill in the total amount they wanted to pay.

This subtle change to a user interface sends a not-so-subtle message to customers: that tipping is expected and that most people are probably doing it. The button for not tipping is either a large-lettered ‘No Tip’ or a more subtle ‘Fortsätt’ or ‘Continue’ (it turns out you can continue without selecting a tip amount, but it’s not immediately clear to the user). 

I’ll confess, when I was first presented with this I was mildly irked: I usually tip if I’ve had table service, but waiting staff are treated as professionals and paid properly, guaranteed by deals with unions; menu prices are correspondingly high. The tip was a genuine token of appreciation.

But when I tweeted something to this effect (a tweet that went strangely viral), the responses I got made me think. Many people pointed out that the restaurant trade in Sweden is under enormous pressure, with rising costs, the after-effects of Covid and difficulties recruiting. And as Sweden has become more cosmopolitain, adding ten percent to the bill comes naturally to many.

Boulebar, a restaurant and bar chain with branches around Sweden and Denmark, had a longstanding policy of not accepting tips at all, reasoning that they were outdated and put diners in an uncomfortable position. But in 2021 CEO Henrik Kruse decided to change tack:

“It was a purely financial decision. We were under pressure due to Covid, and we had to keep wages down, so bringing back tips was the solution,” he said, adding that he has a collective agreement and staff also get a union bargained salary, before tips.

Yet for Kruse the new machines, with their pre-set tipping percentages, take things too far:

“We don’t use it, because it makes it even clearer that you’re asking for money. The guest should feel free not to tip. It’s more important for us that the guest feels free to tell people they’re satisfied.”

But for those restaurants that have adopted the new interfaces, the effect has been dramatic. Card processing company Kassacentralen, which was one of the first to launch this feature in Sweden, told Svenska Dagbladet this week that the feature had led to tips for the average establishment doubling, with some places seeing them rise six-fold.

Even unions are relaxed about tipping these days, perhaps understanding that they’re a significant extra income for their members. Union representatives have often in the past spoken out against tipping, arguing that the practice is demeaning to staff and that tips were spread unevenly, with staff in cafés or fast food joints getting nothing at all. But when I called the Swedish Hotel and Restaurant Union (HRF), a spokesman said that the union had no view on the practice, and it was a matter for staff, business owners and customers to decide.

So is tipping now expected in Sweden? The old advice probably still stands; waiters are still not as reliant on tips as staff in many other countries, so a lavish tip is not necessary. But as Swedes start to tip more generously, you might stick out if you leave nothing at all.

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