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HEALTH

‘I couldn’t see my doctor’: Being ill in Norway with suspected Covid-19

What do you do in Norway if you think you have the Covid-19 virus? Writer Agnes Erickson tells her own experience.

'I couldn't see my doctor': Being ill in Norway with suspected Covid-19
Illustration photo. AFP
It was a Friday morning and I was just getting my kids off to preschool when I felt it. My gland was swollen on the left side of my throat and it hurt a little when I took a sip of my coffee. 

‘Don’t panic’ I thought. Like most everyone else in Norway, and around the world, having a symptom that could possibly lead to a positive Covid-19 test added stress to the situation. 

I could feel my swollen gland throughout the day but it never got any worse, so I chose to focus on work, and even went for an already scheduled run I had with a friend later that evening.

The weekend looked like most others as I prepared for Christmas and spent some quality time with my family. But even while watching my daughter pick out a Christmas tree, or when eating julegrøt (Christmas rice cream) with my in-laws, I was still mildly aware of my swollen gland.

READ ALSO: How Norway's Christmas traditions could be affected by Covid-19 pandemic

By Monday the swelling on the left side of my throat had progressed from a slight annoyance to real pain. ‘Ok, it’s time I check-in with my doctor,’ I told my husband. I felt pretty confident it wasn’t Covid-19. I had no fever, no cough, and could still smell and taste my food. I had even had enough energy to be going for daily runs since Friday. Still, it felt wrong not to make sure.

I called my doctor’s office to get an appointment with my GP right when they opened that morning. The receptionist asked me if she could inquire as to why I was making an appointment. “Sure, I have a swollen gland and my throat has started to hurt,” I told her. She immediately let me know that I wasn’t allowed to visit my doctor if I had any cold-like symptoms.

I was surprised. In a country that boasts having one of the best healthcare systems in the world, my attempt to see my doctor had been met with flat-out refusal. Not just Covid symptoms, but one common cold symptom could keep you from seeing your GP. She let me know that if I wanted an appointment, I would have to go through the smittevern kontroll (infectious disease control) before seeing my doctor.

After accepting that this is just how it was these days, I hung up and was almost immediately called by the head of infectious diseases in the small town of Mandal, where I live.

She gave me an appointment time for later that same day. “Go through the white tent and press the buzzer precisely at 4:30pm,” she said. It was no-fuss, no pleasantries were exchanged, and the entire 19-second call gave me the impression that this system was up and running, despite being almost brand new.

When I arrived at my appointment later that evening I became overwhelmed with emotion. Part of my job is to write about Covid. I haven’t seen my parents in ten months because of Covid, and I’ve used more hand sanitizer this year than most will in a lifetime, but the reality of the pandemic really hit me right then.

Here I was on a windy winter evening in Norway sitting in my dark car, in this dark parking lot, staring at the white tented entrance of what was previously the emergency room in Mandal. I was scared out of my mind that by ignoring a swollen gland over the weekend, I could have possibly put others in serious danger. A swollen gland, and now a sore throat. Two things that in my pre-pandemic life wouldn’t even have been enough to call my doctor. The pain in my throat suddenly magnified, and my thoughts raced as I waited the two minutes before my scheduled appointment time.

At 4:30pm, I rang the buzzer and a nurse in full pandemic protection gear came to open the door. She greeted me by name and already knew that I was suffering from throat pain and nothing more. She took me into a room that smelled sterile and held only medical equipment. It was just myself and the nurse. After taking my temperature, and seeing that I didn’t have one, she called the doctor in for further examination.

READ ALSO: The vocabulary you need to understand the health system in Norway

The doctor came in matching protection gear as the nurse and proceeded with more in-depth questions about my condition. As he was feeling my glands, the nurse came over, took my hand and told me that I would feel a prick. She had suddenly taken my blood and I was startled as to why? “Was that the Corona test?” I asked. I knew it wasn’t. I had heard about how they test with a nose and throat swab. But it seems as if there is no ‘normal’ during these times. Only ‘new normal’.

I didn’t hear why she took my blood as her answer was muffled by her mask and she was walking away from me. The doctor concluded that I was suffering from a viral infection and had an abcess on my throat that would need to be surgically removed if it got any bigger.

Hearing my diagnosis in any other situation would normally bring me a sense of relief. But there, in that giant sterile room alone with the doctor who never gave his name and whose face I couldn’t see, I felt nothing. I could still have Covid, on top of my other newly diagnosed illnesses.

The doctor seemed unsure of how to proceed. His uncertainty didn’t make me nervous as I felt the moments where he stalled discussion while deep in thought were just to make sure he was doing the right procedures. “I think we should do a Covid test, just to be sure,” he said. Who was I to argue?

As if on cue, the nurse reappeared and unwrapped a sterilized test. The doctor explained to me what he was going to do before administering the long swab to the back of my throat and then inside my nose. Even though I knew what was coming, it was still a shock. The throat swab felt like all the others I had been previously subjected to, but the nose swab went so far back it felt like it was being taken in the back of my throat.

Was it a painful test? No. Was it very uncomfortable? Absolutely. After the doctor finished the test, he asked me if I had any questions. “When do I get the results?” I asked.

He explained they should be posted on the Helse Norge website and that I could log in through my bank ID. I scratched my nose as I thanked him and the nurse. It still felt like the swab was in there.

As the doctor said, I received my results around 7pm the next evening. Negative. I had never been more excited to ‘just’ have a viral infection and abscess in my throat. I swallowed (painfully) and the relief that should have come with a diagnosis the day before, finally flooded through me.

I don’t know what life after the pandemic will look like in Norway, but I do know what it looks like in the midst of one. And from what I can see, these new systems that have been set in place are functioning as best they can to protect Norway’s residents.


 

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NORWEGIAN HABITS

Five useful things to know before you move to Norway

Moving to a new country comes with plenty of unexpected lessons and surprises. Norway is no different, and here are six things you'll need to know before the move. 

Five useful things to know before you move to Norway

Patience 

While you may presume Norway is an efficient society, and it can be once you get the ball rolling, plenty of patience will be required. 

This is because fixing the essentials can take quite a while. In recent years, long waiting times for residence permits have become common. 

Furthermore, once you are granted residence and given an identity number, setting up things like a bank account could take weeks or months rather than days. 

When it comes to getting a job, interview stages can take a while to get going, especially if periods like the summer holidays or Easter slow things down. 

A shortage of GPs and long patient lists make doctor appointments difficult. Meanwhile, if you decide to make a home in the country, you will likely need to live there for five to eight years before becoming eligible for citizenship. 

READ ALSO: What paperwork do you need to open a bank account in Norway

Norwegian flags 

Norwegians take great pride in their country, and as a result, their flag also features quite prominently. 

If you live in an apartment block, you can normally tell when it’s a neighbour’s birthday, as they will have the Norwegian flag on display. 

Norway’s flag is also featured prominently in other celebrations and festivities. The most famous of these is May 17th or Constitution Day. However, most stores will have year-round sections where it is possible to buy Norwegian flag decorations.

Week numbers 

This one can be frustrating to come to terms with, and for many, it won’t make much sense even after living in the country for a while. 

Norwegians use week numbers to refer to points in time, either in the past of the future. It’s common for you to hear phrases like “We will be closed in week 32, but reopen in week 33 or “The project needs to be finished by week 42

It’ll be typical for a local to rattle of week numbers and expect you to know exactly where in the calendar they are talking about. 

READ ALSO: Why Norwegians use week numbers instead of dates

Reserved locals can make it hard to make friends

One of the toughest aspects of moving somewhere new is establishing a new network of friends. 

Small talk isn’t really huge in Norway, and the locals are known for their reserved and private nature. 

Its unlikely that you’ll be striking up conversations on the bus or that you’ll progress beyond more than a polite greeting with most of your neighbours. 

This is done to respect privacy rather than to be rude or cold. 

However, this can make making friends difficult as plenty of locals don’t make too many more friends in adult life and are content with their circle.

Still, it’s entirely possible to form lifelong friendships with the locals, especially if you just give it time and have something like a shared sport or hobby to break the ice. 

READ ALSO: Settling in Norway: Five places to meet new people and make friends

Festival celebrations 

Norwegians love to celebrate, and that’s why you’ll soon be marking your calendar with events like sankthansaften or syttende mai

The best thing about these festivals or days is that they come with a whole host of specific traditions or foods. 

Sankthansaften see’s people gather round bonfires to celebrate the summer solstice, it’s also typical for children to collect wild flowers to put underneath their pillows so they can dream about their future partner. 

Santa Lucia is marked every year on December 13th, and some people make special buns and see children visit old people’s homes for light processions. 

Then they are the more individual family traditions that surround New Year’s, Easter, Christmas and May 17th. 

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