SHARE
COPY LINK

OPINION AND ANALYSIS

OPINION: How coronavirus helped me appreciate Sweden’s tame media

The Swedish media let down the people in their coverage of the coronavirus pandemic, but there's still something to be said for a more socially conscious approach, writes freelance journalist Richard Orange.

OPINION: How coronavirus helped me appreciate Sweden's tame media
Richard Orange argues that the Swedish media has been much less critical of the authorities than their UK counterparts. Photo: Ali Lorestani/TT
British journalists love a good row. Headline words such as “Fury!” and “Outrage!” are the stuff of media cliché. 
So as the coronavirus death toll in Sweden started to rise dramatically in April, my editors in London got increasingly impatient: What’s the reaction in the media, from opposition politicians, from the public at large? 

They wanted angry editorials in the newspapers, apologetic ministers, resignations, and a total U-turn in strategy. 

But for week after week, none of these things happened. Sweden’s disastrous numbers made the front pages in Norway and Denmark almost daily, but Swedish newspapers more often than not managed to find a totally different angle. 
My editors couldn’t understand how the media could meet such a high death tally with such a strangely sanguine reaction. 
When the so-called “22 researchers” at the start of April attacked Sweden’s strategy, all state epidemiologist Anders Tegnell had to do was sprinkle a little doubt over the statistics they used – unfairly I think – and they were more or less silenced under a barrage of media criticism. It was a textbook example of the Swedish media’s herd mentality.

Sweden’s deputy state epidemiologist Anders Wallensten being interviewed by a newspaper. Photo: Ali Lorestani/TT
Obviously it’s not as if critical voices have been completely absent in the Swedish media’s coverage of coronavirus.
But it took at least two weeks after Sweden’s dire coronavirus statistics became obvious to anyone looking before this fact was reflected properly in the media. 
Even since the middle of May, when the media started to accept that in some ways Sweden had clearly failed, most journalists have been unwilling to question the overall strategy. 
Instead, we’ve seen a flurry of reports from countries where the situation has been even worse. 
When Tegnell argued that the responsibility lay with elderly care facilities, I felt frustrated that the Public Health Agency received so little criticism for launching its strategy without checking that care homes would be able to carry it out. 
As a Swedish citizen and resident, I am in many ways grateful that society has been kept open, that my children have been able to continue going to school and that life could continue much more as normal than in the UK. 
But I’m also disappointed that the media has not been more honest about what this greater openness means. It means allowing the virus to spread more widely in society, which as result made it much harder for elderly care facilities to keep the infection away. 

Swedish Health Minister Lena Hallengren at a press conference about coronavirus measures. Photo: Ali Lorestani/TT
I have reflected a little on why the Swedish media was so uncritical for so long and I now suspect it comes down to the different professional ethic Swedish journalists have. 
I may be wrong, but it is my feeling that journalists in Sweden see themselves as having more of a public information role than those in the UK, and so feel a greater responsibility to help society as a whole function more smoothly. 
British journalists, in my experience, don’t feel any responsibility at all to help the authorities, or to keep the general public calm in a crisis.
Quite the reverse: we want to find the news or angles which rouse the most emotion among the public, which more often than not are also those that make life most difficult for the authorities. 
We feel no responsibility for how society as a whole copes with a crisis. That’s the government’s job, not ours.
For most of my time in Sweden, I’ve felt uncomfortable with the Swedish media’s, in my opinion, slightly unclear, double role. 
But now, when I look over at the chaos in the UK, at how the media have aroused such high levels of fear, anxiety and mistrust among the public, the Swedish model is starting to look more attractive. 
I still don’t believe that the Swedish media has given the general public a complete picture of the crisis, and I feel they have failed in their role of holding the government and authorities to account. 
But if I compare how angry, afraid and betrayed those living in the UK seem to feel today with the situation in Sweden, where, despite everything, people remain fairly calm, I’m no longer quite sure which media ethic is the better one. 
This is an external opinion piece written by Richard Orange, a British freelance journalist who has lived in Sweden for 10 years and writes for English-language media including The Local, The Telegraph and The Observer. Follow him on Twitter here. This article was first published in the Aftonbladet newspaper as British journalist: The Swedish media let down the people. The Local has used the author’s preferred headline.

Richard Orange. Photo: Private

Member comments

Log in here to leave a comment.
Become a Member to leave a comment.

FOOD AND DRINK

OPINION: Are tips in Sweden becoming the norm?

Should you tip in Sweden? Habits are changing fast thanks to new technology and a hard-pressed restaurant trade, writes James Savage.

OPINION: Are tips in Sweden becoming the norm?

The Local’s guide to tipping in Sweden is clear: tip for good service if you want to, but don’t feel the pressure: where servers in the US, for instance, rely on tips to live, waiters in Sweden have collectively bargained salaries with long vacations and generous benefits. 

But there are signs that this is changing, and the change is being accelerated by card machines. Now, many machines offer three preset gratuity percentages, usually starting with five percent and going up to fifteen or twenty. Previously they just asked the customer to fill in the total amount they wanted to pay.

This subtle change to a user interface sends a not-so-subtle message to customers: that tipping is expected and that most people are probably doing it. The button for not tipping is either a large-lettered ‘No Tip’ or a more subtle ‘Fortsätt’ or ‘Continue’ (it turns out you can continue without selecting a tip amount, but it’s not immediately clear to the user). 

I’ll confess, when I was first presented with this I was mildly irked: I usually tip if I’ve had table service, but waiting staff are treated as professionals and paid properly, guaranteed by deals with unions; menu prices are correspondingly high. The tip was a genuine token of appreciation.

But when I tweeted something to this effect (a tweet that went strangely viral), the responses I got made me think. Many people pointed out that the restaurant trade in Sweden is under enormous pressure, with rising costs, the after-effects of Covid and difficulties recruiting. And as Sweden has become more cosmopolitain, adding ten percent to the bill comes naturally to many.

Boulebar, a restaurant and bar chain with branches around Sweden and Denmark, had a longstanding policy of not accepting tips at all, reasoning that they were outdated and put diners in an uncomfortable position. But in 2021 CEO Henrik Kruse decided to change tack:

“It was a purely financial decision. We were under pressure due to Covid, and we had to keep wages down, so bringing back tips was the solution,” he said, adding that he has a collective agreement and staff also get a union bargained salary, before tips.

Yet for Kruse the new machines, with their pre-set tipping percentages, take things too far:

“We don’t use it, because it makes it even clearer that you’re asking for money. The guest should feel free not to tip. It’s more important for us that the guest feels free to tell people they’re satisfied.”

But for those restaurants that have adopted the new interfaces, the effect has been dramatic. Card processing company Kassacentralen, which was one of the first to launch this feature in Sweden, told Svenska Dagbladet this week that the feature had led to tips for the average establishment doubling, with some places seeing them rise six-fold.

Even unions are relaxed about tipping these days, perhaps understanding that they’re a significant extra income for their members. Union representatives have often in the past spoken out against tipping, arguing that the practice is demeaning to staff and that tips were spread unevenly, with staff in cafés or fast food joints getting nothing at all. But when I called the Swedish Hotel and Restaurant Union (HRF), a spokesman said that the union had no view on the practice, and it was a matter for staff, business owners and customers to decide.

So is tipping now expected in Sweden? The old advice probably still stands; waiters are still not as reliant on tips as staff in many other countries, so a lavish tip is not necessary. But as Swedes start to tip more generously, you might stick out if you leave nothing at all.

SHOW COMMENTS