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Coronavirus: The everyday precautions you can take to stay safe in France

If you're in France or planning a trip you may be concerned about the coronaviris cases that have been reported in the country. Here's the latest official advice on keeping safe (Paywall Free).

Coronavirus: The everyday precautions you can take to stay safe in France
All photos: AFP

We have chosen to make this article completely free for everyone. Please support our coverage by considering joining as a member. Scroll to the bottom for more information.

 

Compared to countries like Italy and China, France has reported far fewer cases of coronavirus so far, but the French president Emmanuel Macron has warned that the epidemic is just beginning.

Follow our live coverage on the latest situation in France here.

While this sounds scary, it should be remembered that the World Health Organisation states that of the people who get the virus, 80 percent will have only mild symptoms.

Just five percent of cases become critical and the majority of the people who have died from the illness have been either elderly or had underlying health problems.

Nevertheless, it pays to be cautious. So here is the latest advice from the French government on the health precautions you can be taking.

 

  • Wash hands your thoroughly and often with soap and water, especially after coughing and sneezing or before eating or it you have been touching surfaces that many other people will have touched such as on the Metro
  • Avoid touching your eyes, nose or mouth, especially with unwashed hands.
  • Cover your nose and mouth when coughing or sneezing. Cover your mouth with your elbow when coughing
  • Use disposable tissues and throw them away after use
  • Clean off surfaces with alcohol- or chlorine-based disinfectants.
  • Avoid shaking hands

There's even a handy dance video to help you remember

 

As the elderly appear to be the most vulnerable to the virus, French president Emmanuel Macron has asked people to stop visiting elderly relatives and friends, in order to protect them from virus transmission.

The French government has set up a “green number” that people can call for any non-medical coronavirus-related questions. The line will be open all week from 8am until 9pm.

The number is 0 800 130 000. There are also daily updates on its website here.

Should I be wearing a mask?

The French government has put in a massive order for surgical masks, but these are high-spec ones for health workers.

The official advice is that you only need to wear a mask if you have cold or flu-like symptoms or if you have recently returned from an area that has a coronavirus outbreak.

The mask is to stop you potentially spreading infection. Other people do not need to wear a mask, and they will not protect you against the illness.

You are also asked not to buy a mask if you do not need one, as this could create shortages for people who are advised to wear them.

What about if I have been to Italy or one of the other outbreak zones?

If you have recently returned from China (including Hong Kong and Macau), Singapore, South Korea, Iran or the Lombardy or Veneto regions of Italy, the French government is asking you to self-isolate for 14 days to ensure that you do not have symptoms.

What does self isolating involve?

Well firstly if you're self isolating that's not the same as being in medical isolation, so there's no need to brick up all your windows and install air filters.

The French authorities are merely advising you to avoid “unnecessary contact” and monitor your health. Trips to the shops are not banned, so there is no need to start stockpiling and panic-buying.

The virus has a 14 day incubation period, so if you have recently returned from one of the infected zones, health authorities ask you to do the following for 14 days;

  • Monitor your temperature twice a day
  • Watch for symptoms of respiratory infection (cough, difficulty breathing)
  • Wear a surgical mask when you are in front of another person and when you have to go out
  • Wash your hands regularly or use a sanitiser gel
  • Avoid any contact with vulnerable people (pregnant women, those with ongoing health problems, elderly people
  • Avoid frequenting places where vulnerable people are present (hospitals, maternity wards, old people's homes)
  • Avoid all non-essential outings (large gatherings, restaurants, cinema)
  • Workers/Students: as far as possible, choose home working and avoid close contact (meetings, lifts, canteen)
  • Children should not be sent to school or nursery

READ ALSO Coronavirus: What are the rules on working from home in France?

What should I do if I think I have it?

If you think you have the illness do not go to hospital or your doctor's surgery. French health authorities are worried about potentially infected people turning up at hospitals and passing on the virus.

Instead call an ambulance and tell the operator it is a suspected case of coronavirus. The ambulance number in France is 15.

READ ALSO Emergency in France – who to call and what to say

French vocab

Fièvre – fever

Maux de tête – headache

Courbatures – aches

Toux – cough

Difficultés respiratoires – breathing difficulties

Un rhume – a cold

La grippe – the flu

Coronavirus – coronavirus

SAMU – the French ambulance service, or service d'aide médicale urgente, to give them their full name 

*****

Hi,
 
The Local's mission is to give our readers all the information they need about what's happening in France. We rely on paying members to do that, but we have chosen not to put any of our articles about the coronavirus behind our hard paywall, to help keep all of our readers informed. We believe it is the right thing to do at this time.
 
This means that new or occasional readers can read articles for free. On urgent need-to-know articles and official advice about coronavirus, we are also dropping the paywall completely. That includes this article. 
 
We have received many comments from supportive readers asking how can they contribute. The best way is simply to sign up as a member. You can do that in just a few moments by clicking HERE.
 
We hope our paying members understand why we have chosen to make these articles about the coronavirus free for everyone, but if you have any questions, please let me know.
 
As for the coronavirus, you can read all our articles here.
 
Kind regards,
 
Emma,
 
Editor, The Local France

 

 

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HEALTH

The different ways you can make a doctor’s appointment in France

Booking a medical appointment in France can be time-consuming – especially if you are new to the country and are looking for an English-speaking doctor.

The different ways you can make a doctor's appointment in France

You do not need a carte vitale to book a doctor’s appointment in France – anyone who needs medical help while in the country is entitled to it, but you may not be entitled to any reimbursement if you are not part of the social security system.

Booking a GP’s appointment can be as simple as phoning up your friendly neighbourhood GP, or using an online service such as Doctolib. 

It helps a lot, if you have a médecin traitant – an attending GP, who adds you (and your family, if they can) to their list of patients. 

READ ALSO Explained: How to register with a doctor in France

It is not always easy to find one. Some parts of the country are short of GPs, which means doctors’ lists can fill up very quickly. But it is important that anyone who lives in France is registered with a named GP, especially if they have a carte vitale.

As well as being the main point of contact between patients and the medical profession in all its guises, it is financially responsible to be registered with a GP in France.

Reimbursement on consultations is typically 70 percent through the French healthcare system, but just 30 percent for anyone without a declared doctor. Meanwhile, top-up mutuelle health insurance companies usually require you to declare a médecin traitant and if you don’t, you may not be able to receive reimbursements on certain treatments.

Bear in mind, it is your responsibility to register with a local médecin traitant. But, even after you have done so, you can still make an appointment with any doctor, anywhere in France, and arrange specialist treatment, if you need it. 

READ ALSO 5 things to know about visiting a doctor in France

How do you go about making a GP appointment in France?

There are several options.

Some health centres – more often in larger towns and cities – operate a walk-in policy. But expect waits to be lengthy. Do not, however, assume that your GP operates a system like this.

You can phone for an appointment. This is another very common method. Your GP will have their own system for making appointments – which may even include something that looks, to the uninitiated, very much like a casual walk-in policy. 

Some may have an assistant to deal with booking appointments and other administration. Others may deal with appointments themselves, and may – for example – operate some sort of triage system based on voice messages from patients. 

What about online booking systems?

And many practitioners are now attached to websites, such as Doctolib. As of 2023, about half of all GP appointments in France were made using Doctolib.

READ ALSO How to use: French medical website Doctolib

Be aware that other online booking systems are available. Doctolib is one of the best known, but your GP may be attached to another system, like the health ministry approved site ‘LeMedecin.Fr’.

This website also has a feature where you can take an immediate online consultation with whatever doctor is available at that moment. By clicking ‘Consultez en vidéo maintenant’ you will be connected to the next doctor who is free. This option may involve an additional charge between €5-10 on top of the price of the consultation, and you will be expected to pay when booking.

If you have any trouble with either of these websites, you can go through the list of registered generalists per département on the ‘Ameli’ website. If you use this option, you will need to call the doctor to see if they are open or available for appointments.

In terms of wait times, online systems have helped to significantly reduce the delay between booking and getting an appointment.

According to a 2023 study by Doctolib, about half of all GP appointments were available within three days from the time of booking on their platform.

Similarly, you can use online platforms to check the medical professional’s qualifications and languages spoken, as well as filter based on the doctor’s English abilities. However, this should be taken with a grain of salt because not every medical professional with English listed on their Doctolib page speaks fluent English. 

An increasing number of doctorsoffer video consultations, known as télémédecine in France. This allows professionals – particularly those in more rural areas – to diagnose less serious conditions remotely. This type of consultation is usually only available from those medical practices that are attached to online booking systems. 

Some pharmacies have also begun offering walk-in télémedicine consults, using ‘Medadom’ machines. More information here.

What about specialists?

In France, you book your own consultations with specialists, even if you are referred by a doctor (your GP may offer a recommendation, but won’t always). The good news is that many specialists do use online booking services. Those that do not usually have assistants to take care of the appointments.

READ ALSO: Urgent care: How to get non-emergency medical treatment in France

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