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PROTECT YOURSELF IN GERMANY

‘It can really save you’: Why liability insurance is essential in Germany

The relative ubiquity of private liability insurance in Germany may come off as an odd cultural quirk to some outsiders. But failing to have sufficient cover in this area has very real consequences – with many finding out the hard way.

'It can really save you': Why liability insurance is essential in Germany
Life in Germany. Photo by Patrick Langwallner on Unsplash

Unlike health insurance, which is compulsory, liability insurance (German: Haftpflichtversicherung) is not. However, it is considered so necessary in Germany that almost nine out of every ten people have it.

But what is it, why is it so popular and what should I do about it? In partnership with Coya Insurance, we’ve done a deep dive to tell you what it is – and break down why you need it. 

Vorbereiten vorbereiten vorbereiten (preparation preparation preparation)

Of the German stereotypes that ring true – and there are many – there’s perhaps none more accurate than the love of planning and preparation.

Arriving late and subsequently blaming a tardy bus connection is likely to be met with scepticism – not least because the bus is unlikely to be late – but because this is a contingency that a properly prepared person would have planned for.

Which brings us to the very real and very German phenomenon of liability insurance. This insurance covers you for the cost of any damage you cause – whether intentionally or not.

This applies to damage to people or to property, as well as economic damage – i.e. if your actions hamper someone’s ability to work.

Photo: CH / Pexels

In Germany the phrase ‘you break it you bought it’ is taken quite literally – in fact, it’s the law. Damage by yourself or anyone you’re responsible for – kids, pets – must be compensated by you. 

Landlords will often not take you without it, while we’ve also heard it can be an impediment to dating. 

‘For the coverage you get, it’s shockingly affordable’

Sarah Whitcomb, originally from the US, found out about the need for liability insurance the hard way just a few months after arriving in Berlin. 

“I was biking in Berlin and not being experienced in dealing with tram lines, I lost control of my bike and hit a parked car.”

“It was a Mercedes. Typical. When I got up, I saw that I had broken the taillight.”

Sarah left a note with her full name and mobile number before receiving a call just hours later about the incident.

“She (the caller) was very alarmed when she heard I didn’t have liability insurance. (Before the call) I’d never heard of it.”

Fast forward a few weeks and Sarah had received a bill for more than €6,000 – including repairing damage to the car that she had not caused but couldn’t prove wasn’t her – as well as a fine from the police for fleeing the scene of an accident.

“I paid them. It was all of my savings at that point.

“I didn’t ride my bike again until I had it… It’s really affordable – it’s shockingly affordable, when you think about how much coverage you get.”

“It can really save you. I went from having a nice little nest egg for the first time in my life to being tapped out. And that just doesn’t need to happen.”

Photo: Tobias Reiner / Unsplash

In February 2020, The Local reached out to our most valuable resource – our readers – on social media to get their opinions on liability insurance. The callout had a huge response, showing just how important it is.

One user Bene said he “was forced to get it to be able to join a sharehouse” while Tinkmaus said the real question was not why should you have it “but why would you be crazy enough not to”.

Florian M said it was about peace of mind: “To me it is mainly what could happen if I don’t have it. Things could get very expensive. Also if you accidentally break something expensive when you are at a friend’s house, you don’t have to worry about paying for it”.

Mike K said it was essential as one should not assume that damage would be covered under other policies, i.e. those taken out by your landlord and employer.

Finding the right liability insurance

OK so if it’s good enough for 85 percent of the population, it’s good enough for me, right? That’s true – but remember that not all insurances are assured to ensure coverage.

(If you think that sentence is confusing, then just wait until you delve into German insurance law. Hey, even the word Haftpflichtversicherung is difficult to get your tongue around!)

Photo: Andrea Picquadio / Pexelss

The legal framework surrounding insurance is made up of a complex spiderweb of rules and regulations that is difficult to navigate even if German is your first language – and nigh on impossible if it’s not.

Considering the consequences – you could be liable for an amount in the millions – it’s important to get a policy which covers a high amount.

The German Association of the Insured (BDV) is an independent organisation representing “the rights of insured people in Germany” which does not have ties to any insurance agent.

While their guides are primarily in German, they do give advice for what to look for in a liability insurance policy.

As the BDV say on their website (in German): “The most important liability insurance is personal liability insurance. This should therefore be taken out by everyone without exception, as it covers the payment of damages if others have been culpably injured. It also defends unjustified claims in court if necessary.”

So then where should we go from here?

Besides having a policy which covers you – which is kind of essential – another major priority has to be how to handle a claims process – or even how to ask questions.

Coya’s website and app is available in English and German, allowing you to claim in your preferred language in just seconds.

Their policies are particularly popular with expats and internationals in Germany thanks to ease of use and the security offered by their policies.

With policies that start at less than €5 per month, which have zero deductible, can be cancelled anytime and are completely paperless, it’s the logisch thing to do!

Why take a chance being uninsured when companies like Coya make it so simple to have peace of mind? Get a quote for one of Coya’s affordable insurance policies, in English, in just a few clicks.

This article was produced by The Local and sponsored by Coya.

For members

HEALTH

How to find available therapists in Germany

It’s no secret that mental health care can be particularly tricky to access in Germany. Here are some helpful tips for anyone who is struggling to book an appointment for therapy.

How to find available therapists in Germany

The process to find psychotherapy in Germany’s urban centres is arduous – licensed therapists often have impossibly long wait times, and private practices don’t accept public health insurance.

A major reason that public insurance funded mental health care is hard to find in Germany comes down to regulations. Specifically the ‘coverage plan’ (Bedarfsplanung) that basically limits the number of licences available for publicly insured therapists in a region.

Germany’s maddening bureaucracy probably won’t be fixed any time soon. So residents in need of therapy will need to find a way through the system as it is.

So here are a few helpful tips for finding therapists, as well as how publicly insured patients can have private practice therapy costs reimbursed.

Look for therapists enrolled at academies

You’ll probably have a better chance getting an appointment with therapists who are currently in training, because not everyone knows that this option exists.

You can search for “Akademie für Psychotherapie”, to find one in your location. The Berliner Akademie für Psychotherapie, is one in the capital city, for example.

If you arrange an appointment this way, you can expect to be connected with a grad student therapist in training who needs to complete their supervised practice hours. In this case, you would see your therapist as usual, and they will be going through your session with an experienced therapist afterward.

The main advantages to seeking a therapist in training is that it may be cheaper and you can probably more readily find an appointment. A potential disadvantage is that the therapist you’ll be seeing is less experienced. 

But according to a Stockholm University study, student therapists who receive regular feedback from supervisors may be just as effective as licensed therapists at treating patients.

How to get reimbursed for going to a private practice

As mentioned above, therapists covered by public health insurance are few and far between, especially in many urban centres, and therefore regularly come with long wait times. But for those willing to do battle with the bureaucracy, there is an option to have your costs reimbursed for seeing a private practice therapist.

Specifically, public insurance providers are obligated to provide full reimbursement of costs in the event of a “supply emergency”. 

Waiting times of more than three months are considered unreasonable. So generally, patients can claim a supply emergency if they have contacted several therapists, and none of them offered available appointments within that time frame.

But you’ll want to make sure that your process is properly documented so that you won’t be stuck with the out-of-pocket costs.

First, you’ll need to document your need for psychotherapy. To get this, make an appointment for a psychotherapeutic consultation with a practice in your area, and be sure to collect a written recommendation for treatment (a PTV 11 form). 

If you don’t know where to start with this, look to the Association of Statutory Health Insurance Physicians (Kassenärztliche Vereinigung) for a database of therapists. You can also call 116 117 or use the 116 117 App.

After you’ve got your PTV 11 certificate, you’ll need to document your futile search for a licensed therapist. To do this, contact at least three to five therapists that have public health insurance approval. Keep a list of the names of therapists you contacted, as well as dates and times of contact and how long the waiting list for treatment is. 

Additionally, you should try to arrange treatment through the aforementioned Association of Statutory Health Insurance Physicians, and receive confirmation if it’s not possible. So you’ll need to call 116 117, or use the 116 117 App again. But this time go through the process to have them try to find you placement with a therapist. This should take a maximum of four weeks, but rarely happens.

Finally, if you have documented all of the above and have still not found a readily available therapist, then you can seek out a private practice. You’ll need to enroll as a self-paying patient initially, but then you can submit an application for an outpatient reimbursement (Kostenerstattungsverfahren) along with the previously collected certificates and proof of your search. Private practice therapists are usually familiar with this process, and may be able to help you with the application as well.

READ ALSO: What are the main reasons internationals in Germany turn to therapy?

Free phone consultations for students

Students in Berlin can also take advantage of a free 50-minute conversation with a therapist through StudierendenWERK.

For students elsewhere, it’s worth checking what kind of mental health support services your school offers. Many German universities offer mental health support to some extent, and if school counsellors can’t provide the care that you need, they may be able to offer helpful information about where such services are available in your area.

READ ALSO: Here’s how you can get mental health help in English in Germany

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