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BUREAUCRACY

Brexit meets Italian bureaucracy: How to deal with the ultimate paperwork nightmare

Brexit might have become reality, but Brits shouldn't experience any changes to their rights in Europe until the end of the year. Although some Italian officials might try to tell you otherwise.

Brexit meets Italian bureaucracy: How to deal with the ultimate paperwork nightmare
Getting your paperwork done in Italy is rarely straightforward at the best of times. Photo: AFP

British citizens living in Italy keep their right to freedom of movement in the EU until the end of the year – during the so-called “transition period”.

READ ALSO: How to beat (or just survive) bureaucracy in Italy: the essential pieces of paperwork

 
That period lasts until December 31st 2020 – unless it is extended on agreement by both Brussels and London. Until then, not much changes regarding the rights of Brits living in Italy.
 
But when attempting to file paperwork with government offices recently, UK nationals living in Italy have reported running into problems with some Italian offficials providing incorrect information.
 

Photo: AFP

British readers have told The Local of problems with officials insisting they are now subject to new requirements, or asking for documents that simply don't exist.

The most alarming example we've heard so far of an official getting their facts wrong was from a reader in Calabria, who reported being (wrongly) told in early January that she was now a third-country national and had to reapply for residency under different rules.

“For some reason this guy thought we'd left the EU on January 1st and he apparently had no concept of the transition period,” she told The Local. “I was very flustered trying to correct him in Italian, and he wasn't having it. I had to go back later with an Italian friend, and luckily we spoke to a different clerk.”

Of course, the transition period means nothing has yet changed regarding residency rights.

UK citizens also still have the right to move to Italy (or any other European country) during this time, and they will still have the right to apply for the certificato di residenza, also referred to sometimes as the attestazione di residenza, until the end of December 2020, a British Embassy spokesperson has confirmed.

This will either take the form oof an attestazione di iscrizione anagrafica, for temporary residents, or the attestazione di soggiorno permanente cittadini UE, for permanent residents (more than five years residency)

These documents are given to EU nationals by the Comune. The old permesso di soggiorno document no longer exists for UK nationals.

READ ALSO: The ultimate guide to getting residency in Italy

After that, things are less clear. Brits are being advised to get their Italian residency paperwork in order and exchange their driving licenses before the end of the year.

Although some readers have encountered issues doing this, too.

“My partner just went to exchange his driving license for an Italian one and they wanted the paper part of the UK license which is of course now obsolete. At a bit of a loss as to how to tackle this,” commented one British reader in Piedmont.

Italian officials are famous for each interpreting rules in their own way, meaning that the same bureaucratic process can vary quite a bit from one town to another – and some strange requests can be made at times.

But rest assured that the paper part of the old UK license is not officially a requirement when swapping your British license for an Italian one. If you're having trouble exchanging your license, local driving schools can usually help you with the process.

READ ALSO: What Brexit means for British drivers in Italy

And, at least before the end of December 2020, there will be no changes to the rules on driving licences.

Even some routine admin tasks have now become more difficult because of Brexit confusion.

“I went to register a change of address as I have recently moved to a new apartment, and the official said I might need a different form this time because the UK is no longer in the Schengen zone,” said Louise Fallon, who has lived in Italy for six years.

“I pointed out that the UK is not and never has been part of the Schengen area, but she seemed to think that was what Brexit was. I got what I needed in the end, but it wasn't very reassuring.”

READ ALSO: How the rules for Italian citizenship changed for Brits on Brexit day

No doubt Brexit-related legislation is a confusing topic for many people. But what are you supposed to do when even the bureaucrats aren't clear about what the rules are?

“Anyone who experiences problems accessing their rights “on the ground” should refer to the Italian government's website,” said a spokesperson for campaign group British in Italy, “which makes it clear that freedom of movement rights continue during transition.”

You can find the specific section on rights under the Withdrawal Agreement here (in Italian.)

“There is also the option of using the British Embassy's consular contact form if significant problems are experienced,” British in Italy said.

“We hope that the Italian government will be communicating at regional and local level over the weeks and months to come.”

Do you have any questions about life in Italy after Brexit, or have you experienced any similar difficulties with Italian bureaucracy yourself? Get in touch and let us know.

Photo: AFP

Member comments

  1. A bit confusing, all this. This article states: ‘Of course, the transition period means nothing has yet changed regarding residency rights.’ But The Local’s recent article ‘How the rules for Italian citizenship change for Brits on Brexit day’ [31 Jan] stated: ‘While many people may have thought the terms for Italian citizenship applications based on residency would remain the same after Brexit day, at least during the transition period, British Embassy officials have confirmed that this is not the case.’ They can’t both be true.

  2. ASL called Earlier this week to say our tessera was no longer valid post brexit and we needed an S1. Explained to her we were in a transition period and nothing changes until end of December. Asl person insists “ significa niente”. I repeated we don’t need an S1 as we have the PR, with more than 5 years residence and our tessera is on this basis, that Italy is the competent government for this and as uk citizens protected under the withdrawal agreement we can continue to receive our healthcare this year as nothing changes until next December, that the ASL has copies of our PR certificates and our tessera remains valid. She trots off to speak to her manager then comes back and confirms I am correct. Then says goodbye. No apologies no explanation… And so it begins.

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BREXIT

‘We are desperate’: Why the UK must help Britons with Italian healthcare charges

A 74-year-old British woman has explained the "frustration and fear" Britons in Italy are facing when trying to access healthcare and appealed to the UK government for help.

'We are desperate': Why the UK must help Britons with Italian healthcare charges

Pat Eggleton, a teacher and writer from the UK, appealed to the UK’s Foreign Secretary David Cameron in the letter sent April 9th about the “desperate” situation faced by UK citizens entitled to free healthcare in Italy – but unable to access it.

British nationals residing in Italy before Brexit, and covered by the Withdrawal Agreement (WA), are in many cases being told by Italian health authorities that they must pay steep new fees at a minimum of 2,000 a year – even though they are exempt from paying at all.

READ ALSO: ‘Life or death situation’: Brits facing high Italian healthcare costs amid rule change uncertainty

In her open letter seen by The Local, Ms. Eggleton, who has lived in Italy since 2005, highlighted that the current minimum is a huge jump from the previous €387, and said that the sum was “difficult, or even impossible, for some to find when there had been no prior notification and there is no option to pay in instalments.”

“A great deal of undeserved worry, frustration and even fear has ensued,” she wrote.

“Some of our group have serious, ongoing health conditions. All we require is for one sentence from the Italian government confirming that Withdrawal Agreement beneficiaries do not have to pay for healthcare access to be circulated to all regional health authorities.

“We implore you to act before this becomes even more serious. As someone put it, “This is a matter not only of money, but of health.” 

Ms Eggleton’s letter came exactly one month after the British government confirmed that all WA agreement beneficiaries are exempt from paying the 2,000 fee, provided they were living in Italy before January 1st 2021.

But there were no details available at the time from the Italian government setting out how the rules would be implemented or communicated to local health authorities around Italy.

Since then, there has been no further information released by the Italian government on any official platform. 

One Withdrawal Agreement beneficiary, Graham Beresford, told The Local last week how he was having trouble accessing healthcare, even though he has a right to it.

Mr. Beresford suffers from blood cancer and needs access to the Italian healthcare system to obtain his medication. 

“Every time I go to my ASL (local health unit) office, I always feel like I’m dismissed,” Graham said. “I told the ASL worker I need medication for my cancer and she replied lots of people come in here with sob stories.

“There genuinely seems to be no compassion whatsoever.”

The Local has written to the Italian health ministry for comment.

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