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TEACHING

How to survive as a language assistant (auxiliar de conversación) in Spain

As a new academic year is about to get underway for all those 'auxiliares de conversación' hired in bilingual project schools across Spain, old hand Audrey Ardanaz gives you the rundown on what to expect and her tips for how to survive.

How to survive as a language assistant (auxiliar de conversación) in Spain
Photo: monkeybusiness/Depositphotos

You’ve heard stories. You’ve lived through some of the stories. You want to aprovechar Madrid. You want to be a cool English teacher. Being a Language Assistant can be one of the most rewarding jobs as much as it can be one of the most difficult jobs out there. Depending on where you are placed, it can also be far outside your realm of expectations. We (Americans) come here with great ideas, great plans, and for the better or for the worse, those ideas and plans don’t pan out. However, there are things we should all keep in mind when starting this job to be the best we can be and, most importantly, enjoy the job along the way.

Take Yourself Seriously

The best thing you can do for yourself while in this job is mentally ridding yourself of the title “assistant” and just go with “teacher”, or better yet, “educator”. Though yes, the word “assistant” is in the job title, you will be, in various amounts of ways, educating and influencing children. It’s all very easy to disregard any responsibility of the job entirely and put all energy to your immense amount free time, which you will probably spend travelling. However, once you take yourself seriously and act as such, you’ll see the respect reaped your way.

Take the Initiative

Some of you may get lucky with phenomenal teachers who always have a plan, for the class and for you, and who make sure your presence is being used in the classroom. However, you’ll almost certainly find yourself with at least one teacher who will simply not know what to do with you, leaving you wandering around from desk to desk with nothing to do. But the first part of taking initiative is to let it be known that you’re there to help. Finding a little space where you can help a single student, a group, the class, or the teacher herself will be appreciated enormously.

Present Yourself

Spanish culture is a lot of presenting yourself. Telling people about yourself. Jumping in when no one asked you to. No provocation. Just going for it. Feedback? Probably not, unless you ask yourself. In most of our English-speaking cultures, people are usually looking to make you feel comfortable in a new setting by asking lots of questions and allowing you to take part. In contrast, here questions about yourself may not arise immediately. It will largely be up to you to be the kind of teacher and co-worker that you want to be by showing up and letting them know about you.


Photo: igorvetushko/Depositphotos

Know What You Want to Share About Your Culture

Whether you’re American, British, Australian or Irish (or maybe even Filipino) you will get asked about a certain President and a slew of other things that maybe you’ll think have no relevance to what you perceived your culture to be about. Though you might have to just cringe and get through doing that Irish step dance that the teachers want you to do or having to make a presentation on “Indians” for young students and what Thanksgiving is, you do have the power to share what’s meaningful to you. Have a talk with the teachers, let them know that although the stereotypical things can be touched upon, there’s more you would like to communicate.

Make Friends with the Teachers

Make an effort to knowthe Spanish teachers at your school. It’s hard for them. They see a new crop of us language assistants every single year and many times, they themselves have been moved from school to school year after year. Most likely if they’re not coming up to you at break or any other time it’s because they’re not confident enough in their English to start a conversation with you. Though you might not have a strong level of Spanish yourself, having a relationship beyond “hola” with the teachers in your school promotes a much healthier atmosphere for everybody while moving you just a little bit outside of the English-speaking circles.

Learn a few Tools of Teaching

The fact of the matter is that, as a new teacher, you’re going to struggle if you’ve never been given any types of tools to teaching. So, learn how to do some basic lesson-planning (if you don’t already). Lesson planning is the basis to organization and flow of the class. It starts with an objective or an idea and the manner in which to carry it out. Don’t forget that teaching and learning is all about building upon previous knowledge. I see many new teachers struggle with not knowing how to go about introducing a new topic and going straight into the meat of it, without first asking the students what they know about the topic and introducing it as a progression to something they already know. 

Make Your Work Meaningful

Allow me to stress that I know that lesson planning is not part of your job description. Perhaps the idea of doing any kind of extra work outside of the class is not at all what you had in mind. However, the more you have under your belt, the better this whole thing is going to be for you. Know why you came here, enjoy the new atmosphere, let the students teach you some things, and do whatever you need to do to keep frustration at a minimum and make the work that you do here mean something to you.

Audrey Ardanaz, 26, is from New Jersey, and has been an Auxiliar English teacher in Madrid for three years. With a background in Communications, Spanish, and Bilingual Education, she describes herself as a teacher, writer, and poet. Follow her on Medium and instagram.

READ MORE: The Ultimate A to Z Guide to Teaching English in Spain

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MONEY

Rampant branch closures and job cuts help Spain’s banks post huge earnings

Spain’s biggest banks this week reported huge profits in 2021 and cheered their return to recovery post-Covid, but ruthless cost-cutting in the form of thousands of layoffs, hundreds of branch closures and the removal of many ATMs have left customers in Spain suffering, in this latest example of ‘Capitalismo 2.0’. 

A man withdraws cash from a Santander branch in Madrid.
More than 3,500 Santander workers lost their jobs in Spain in 2021 and a further 2,000 more employees working for Santander across Europe were also laid off. Photo: PHILIPPE DESMAZES / AFP

Spanish banking giant Santander on Wednesday said it has bounced back from the pandemic as it returned to profit last year, beating analyst expectations and exceeding its pre-COVID earnings.

Likewise, Spain’s second-largest bank BBVA said on Thursday that it saw a strong rebound in 2021 following the Covid crisis, tripling its net profits thanks to a recovery in business activity.

It’s a similar story for Unicaja (€137 million profit in 2021), Caixabank (€5.2 billion profit thanks to merge with Bankia), Sabadell (€530 million profit last year), Abanca (€323 million profit) and all of Spain’s other main banks.

This may be promising news for Spain’s banking sector, but their profits have come at a cost for many of their employees and customers. 

In 2021, 19,000 bank employees lost their jobs, almost all through state-approved ERE layoffs, meant for companies struggling financially.

BBVA employees protest against layoffs in May 2021 in Madrid. Spain’s second-largest bank BBVA is looking to shed 3,800 jobs, affecting 16 percent of its staff, in a move denounced by unions as “scandalous”. (Photo by GABRIEL BOUYS / AFP)

Around 11 percent of bank branches in Spain have also been closed down in 2021 as part of Spanish banks’ attempts to cut costs, even though they’ve agreed to pay just under €5 billion in compensation.

Rampant branch closures have in turn resulted in 2,200 ATMs being removed since the Covid-19 pandemic began, even though the use of cajeros automáticos went up by 20 percent in 2021.

There are now 48,300 ATMs in Spain, levels not seen since 2001.

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Apart from losses caused by the coronavirus crisis, Spain’s financial institutions have justified the lay-offs, branch closures and ATM removals under the premise that there was already a shift to online banking taking place among customers. 

But the problem has been around for longer in a country with stark population differences between the cities and so-called ‘Empty Spain’, with rural communities and elderly people bearing the brunt of it. 

 

Caixabank laid off almost 6,500 workers in the first sixth months of 2021. Photo: ANDER GILLENEA/AFP

Just this month, a 78-year-old Valencian man has than collected 400,000+ signatures in an online petition calling for Spanish banks to offer face-to-face customer service that’s “humane” to elderly people, spurring the Bank of Spain and even Spain’s Prime Minister Pedro Sánchez to publicly say they would address the problem.

READ MORE: ‘I’m old, not stupid’ – How one Spanish senior is demanding face-to-face bank service

It’s worth noting that between 2008 and 2019, Spain had the highest number of branch closures and bank job cuts in Europe, with 48 percent of its branches shuttered compared with a bloc-wide average of 31 percent.

Below is more detailed information on how Santander and BBVA, Spain’s two biggest banks, have reported their huge profits in 2021.

Santander

Driven by a strong performance in the United States and Britain, the bank booked a net profit of €8.1 billion in 2021, close to a 12-year high. 

It was a huge improvement from 2020 when the pandemic hit and the bank suffered a net loss of €8.7 billion after it was forced to write down the value of several of its branches, particularly in the UK. It was also higher than 2019, when the bank posted a net profit of €6.5 billion.

Analysts from FactSet were expecting profits of €7.9 billion. 

“Our 2021 results demonstrate once again the value of our scale and presence across both developed and developing markets, with attributable profit 25 per cent higher than pre-COVID levels in 2019,” said chief executive Ana Botin in a statement.

Net banking income, the equivalent to turnover, also increased, reaching €33.4 billion, compared to €31.9 billion in 2020. This dynamic was made possible by a strong increase in customer numbers, with the group now counting almost 153 million customers worldwide. 

“We have added five million new customers in the last 12 months alone,” said Botin.

Santander performed particularly well in Europe and North America, with profits doubling in constant euros compared to 2020. In the UK, where Santander has a strong presence, current profit even “quadrupled” over the same period to €1.6 billion.

Last year’s net loss was the first in Banco Santander’s history, after having to revise downwards the value of several of its subsidiaries, notably in the UK, because of COVID.

The banking giant, which cut nearly 3,500 jobs at the end of 2020, in September announced an interim shareholder payout of €1.7 billion for its 2021 results. “In the coming weeks, we will announce additional compensation linked to the 2021 results,” it said.

BBVA

The group, which mainly operates in Spain but also in Latin America, Mexico and Turkey, posted profits of €4.65 billion ($5.25 billion), up from €1.3 billion a year earlier.

The result, which followed a solid fourth quarter with profits of €1.34 billion, was higher than expected, with FactSet analysts expecting a figure of €4.32 billion .

Excluding non-recurring items, such as the outcome of a restructuring plan launched last year, it generated profits of 5.07 billion euros in what was the highest figure “in 10 years”, the bank said in a statement.

In 2020, the Spanish bank saw its net profit tumble 63 percent as a result of asset depreciation and provisions taken against an increase in bad loans due to the economic fallout of the virus crisis.

“The economic recovery over the past year has brought with it a marked upturn in banking activity, mainly in the loan portfolio,” the bank explained, pointing to a reduction of the provisions put in place because of Covid.

In 2021, BBVA added a “record” 8.7 million new customers, largely due to the growth of its online activities. It now has 81.7 million customers worldwide.

The group’s net interest margins also rose 6.1 percent year-on-year to €14.7 billion, said the bank, which is undergoing a cost-cutting drive.

So far, it has axed 2,935 jobs and closed down 480 branches as the banking sector undergoes increasing digitalisation and fewer and fewer transactions are carried out over the counter.

At the end of 2020, BBVA sold its US unit to PNC Financial Services for nearly 10 billion euros and decided to reinvest some of the funds in the Turkish market.

In November, it launched a bid to take full control of its Turkish lending subsidiary Garanti, offering €2.25 billion ($2.6 billion) to buy the 50.15 percent stake it does not yet own.

The deal should be finalised in the first quarter of 2022.

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