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WORKING IN SWEDEN

‘Short e-mails aren’t a sign someone is annoyed with you’: New book helps internationals grasp Swedish workplace culture

In her new book co-written with Sofi Tegsveden Deveaux, Stockholm-based relocation specialist Anne Pihl attempts to help internationals navigate the tricky world of Swedish working life. Pihl told The Local how she hopes to assist newcomers, and picked out some of Sweden's essential unwritten workplace rules.

‘Short e-mails aren't a sign someone is annoyed with you’: New book helps internationals grasp Swedish workplace culture
Anne Pihl (left) and Sofi Tegsveden Deveaux. Photo: Birgit Walsh

You have your own company here in Stockholm that helps internationals relocate to Sweden. How did that idea come about?

I enjoy helping because I’ve been through the experience myself. I know the ropes; the challenges, difficulties and surprises people face after 20 years in Sweden. I was doing it anyway as a hobby, helping people all the time, and thought if I’m doing this as a passion it would be great if I could get paid so I could have it as a full time job.

So I set up the company Relocate to Sweden two years ago, working with a whole spectrum of needs people have. Everything from practicalities like work permits, accommodation, and the things that need to be fixed, to mentoring and helping improve confidence.

Now you have a book out, 'Working in Sweden: The A-Z Guide'. Why did you feel it was worth writing a book entirely on that subject?

The clients we help have moved here for work. So I know people are often very surprised by just how different working in Sweden is – they think it’s a European country and everyone speaks English very well, so how hard can it be?

People are then really surprised by how different things are. There are differences in work culture, and if you get off to a bad start it can be hard to recover from it if you sour your whole impression.

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The idea with the book was to prepare people so they know what to expect, to make their time in Sweden a positive experience, and help them get off on the right foot with their colleagues by knowing what’s normal and acceptable here.

Is working in Sweden particularly complicated compared to other countries?

I know people struggle with all sorts of things at work in Sweden. It’s rarely the job itself; they’re usually recruited, so they know how to do the job. Nor is it English language skills, because most people have that.

It’s more the softer skills and what’s acceptable. Anything from dealing with flat hierarchies and what your role is within that – what’s expected of you when people aren’t micro-managing – to the meeting culture and how things take time.

Or, planning work and allowing for the Swedish calendar, that there will be breaks in the summer and you have to plan around them or wait until people get back. There’s no point in pressuring people, because holidays are sacred here. Likewise, if people need to leave to pick up their kids, that’s acceptable too. There are lots of acceptable reasons for not being at work in Sweden, whereas the expectations are very different to many other countries.

So in many ways the book is about cultural differences people will run into?

It really covers broad work culture and communication, and working confidently. 

So for example: understanding that short, factual e-mails are not a sign someone is annoyed with you. That can be very off-putting if you didn’t know it. It’s these sort of things that, when you move to a new job and are trying to make a good impression in a new country, which is exhausting anyway, if you’re not picking up on the signals or possibly misinterpreting things then it can be really exhausting and demotivating.

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One other example is meetings. There are a lot of them, and you come on time and finish on time. If what you had on your agenda doesn’t get covered within that time, you have to sort another meeting, then possibly another one. That’s normal. So the organizing and planning perspective can be very different.

Finally, what are some of the essential unwritten Swedish workplace rules everyone should know about?

The hard sell doesn’t go down well. How you present yourself in the beginning is important. It’s very different to the American style for example, and it’s a very important difference because first impressions count.

And if a welcome dinner isn’t organized until two months after you start, don’t be offended. That’s just the way it is. Time frames are different.

“Working in Sweden: The A-Z Guide” is available now on Bokus and Amazon.

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READER INSIGHTS

How to find a job in Sweden: Five tips from those who’ve been there, done that

The Swedish job market poses unique challenges for newcomers. The Local's readers share their best tips for cracking the career code.

How to find a job in Sweden: Five tips from those who've been there, done that

Network, network, network!

A statistic that often gets tossed around is that seven out of ten jobs in Sweden are obtained through personal connections, and there’s no doubt that a good network is crucial to your job hunt, making the labour market extra challenging for newcomers to the country.

In fact, networking was the main tip mentioned by The Local’s readers.

“The job market is quite hot in Sweden, and talent is in short supply. People hiring do not have a lot of time to find the right talent, and tips from friends, colleagues and former colleagues are the way to first, find out organisations are hiring, and secondly, get your CV on the short list,” said Kyle, a Canadian reader who works in innovation management in Gothenburg.

“If you are going for a major employer like Volvo, network gets you in the door, as HR does not have much to do with hiring… the hiring managers do all of it and have no time, due to the insane number of consensus meetings. If you are looking for smaller organisations, they have even less time to find people, and networking is their primary way to find talent,” he added.

NETWORKING IN SWEDEN:

Some of the networking tips readers mentioned were going to job fairs, getting an internship to help you establish connections in your preferred field, joining clubs (this could be anything from your local gardening association to meetups for coders, but focus on clubs that may be popular among people working in your chosen field), and drawing on your organic network of friends, neighbours and others.

Don’t neglect the groundwork

The saying “dress for the job you want, not the job you have” is getting worn out (and people may look at you funny if you turn up to interviews in a Batman suit), but there’s truth to the notion of making sure you know what you want – and preparing for it.

In other words, don’t wait for a job ad to appear before you start to customise your CV and figure out what skill set you need. Create your CV now so that you’re ready to tweak it to your dream job – you could even have a general look at job ads in your field to see what requirements are needed. And don’t forget to spruce up your LinkedIn profile so that it fits with your career goals.

“I believe that several factors contribute to successfully landing a desirable job in Sweden. It’s essential to prepare to meet the requirements beyond just having a university degree. Many individuals realise these requirements only after completing their studies when they start searching for a job, which can be too late,” said Adnan Aslam from Pakistan, who works as a food inspector.

“I recommend identifying the job advertisements for positions you aspire to hold in the future and then preparing for those requirements during your studies. For me, acquiring a basic level of proficiency in the Swedish language and obtaining a Swedish driving licence were crucial. I pursued these goals during my studies and was able to secure a desirable job before graduating,” he added.

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Felipe Cabral even has a GPT assistant trained on his own CVs and old cover letters, and said the set-up only takes ten minutes if you already have your documents. “With that in place, you can give instructions like: Read this job description and create a tailored version of my CV and letter for it. (…) Remember to always review and ask it not to create data aside from your documents.”

Be flexible and ready to adapt

Moving to a new place inevitably means having to learn not just the practicalities such as how to write a CV or which websites to use to look for job openings, but also learning how to navigate a new culture with all its unspoken expectations.

Swedish workplaces are generally less hierarchical than many other countries, but that doesn’t mean you can say whatever you want whenever you want without anyone raising an eyebrow. Swedes are usually direct, but be careful of being too abrasive or boastful: raising your voice, even during a spirited argument, or banging your own drum to show off your skills may not go down well.

“Talk, deliberate, complain like a Swede and you’ll come across like you know what the job entails, so your trustworthiness increases,” said an Indian data analyst who preferred to remain anonymous.

“Office politics are just as strong in Sweden as anywhere else. The flat hierarchy is deceiving as social hierarchy is enforced quite a bit in that lack of formal hierarchy. Take your time in learning these dynamics wherever you work before revealing your talent and capabilities. Expect those internal politics to happen, and they won’t hurt so much when they do,” said Kyle, the Canadian reader in Gothenburg.

This article about Swedish office politics may be useful.

Stay true to yourself

Adapting to your surroundings is one thing. Completely changing who you are is another.

For one thing, your happiness is as important as your career progression, and for another, your foreignness need not be an impediment: it’s also a skill that sets you apart from the rest. It means you have unique experience, and also, in the right setting, provides an opportunity to sometimes violate those social rules we mentioned above, because people assume you will, anyway.

“Trust is key. Build trust in your network, work with integrity. It’s OK to violate jantelagen if you are maintaining integrity. Sometimes your outsider and more honest/open opinion will burn bridges, especially those that may feel threatened by talent. But it will build trust with other colleagues who see it as brave and more trustworthy to work with,” said Kyle from Canada.

Hunker down for the long haul

We don’t want to scare you, because there are plenty of examples of people who quickly find their dream job in Sweden and settle into their new workplace, enjoying perks such as long summer holidays, generous parental leave and the famous work-life balance.

But if you do find it tougher than you expected: know that you’re not alone.

Several readers who responded to the survey said they were still trying to find a job in Sweden.

“I found jobs all over Europe but not here. They say they have a lack of experienced senior engineers but the don’t seem to be doing much to solve this,” said a Brazilian in Gothenburg.

A reader from Bangladesh said she was “at a loss” as to how to make a career change from her current AI role in Stockholm, despite many years of experience as an IT project manager.

“Over the past 18 months, I’ve submitted over 600 applications to various organisations. Unfortunately, despite being overqualified for some positions, I’ve faced rejections at every turn, from both large and small companies. The job market here, especially for foreign-born women, feels overwhelmingly challenging,” she said, adding that the struggle had impacted her mental health.

The Local has on several occasions reported on foreign residents’ struggle to get a foot on the Swedish job ladder, with many facing hurdles such as employers’ unfamiliarity with international degrees, discrimination, or a lack of network that can provide paths into a company.

So during the job hunt, don’t forget to care for yourself. Share your concerns with fellow job-seekers, ask for help and join networking groups – this is good not just for creating new contacts, but also in terms of your social well-being and meeting people who are in a similar situation.

And finally, as one British reader in Stockholm advised, keep looking: “Be open-minded with the opportunities that present themselves. It isn’t an easy market to enter and doesn’t feel inclusive.” But he added, “don’t give up”.

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