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Italy launches nationwide free wifi app

The Italian government has launched an app which will allow residents and tourists to connect to wifi across the country using a single log-in.

Italy launches nationwide free wifi app
File photo: Filippo Monteforte/AFP

Users will be able to connect instantly to a nationwide network of wifi hotspots – in railway stations, hotels and public institutions, for example – via the app, without filling in any further details after the initial authentication process.

The aim of the project, launched by Italy's Ministries for Economic Development and for Culture, is to simplify life for locals and tourists alike.

The app has both Italian and English language options, and to start with it has been launched in tourist hotspots including Rome, Bari, Milan, Trento, Tuscany, and Emilia Romagna.

Culture Minister Dario Franceschini said the Wifi Italia app was an “indispensable tool for tourism”, suggesting that visitors could use it to book tickets for museums online as well as to research alternative sites nearby to avoid overcrowding in city centres.

The ministry will also use the data collected by the app to “improve Italy's cultural offerings”, he said, through anonymous data analysis and studies of user behaviour.

The Wifi Italia app is currently available on Google Play and the App Store, where it has been downloaded tens of thousands of times so far. It has received mixed reviews, with the majority of complaints relating to the fact it does not yet offer wifi access across the entire country.

Meanwhile, the Repubblica daily labelled the app a 'flop' after its reporters found they were unable to connect to several supposed wifi hotspots in Rome and Milan.

The ministries have said the app will be updated over the coming months to offer more comprehensive coverage. The app is part of a 'digitalization protocol' for the country's tourist sector, drawn up in July 2016 with the objective of improving digital services for visitors to Italy.

READ ALSO: Why you've never heard of Italy's best museum

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VENICE

EXPLAINED: How will the tourist-control system work in Venice?

Venice is introducing a new system to discourage day-trippers in hopes of curbing problems with overtourism in the popular hotspot. Here is what you need to know.

EXPLAINED: How will the tourist-control system work in Venice?

After years of discussing a possible “tourist tax”, the city of Venice has confirmed it will make day-trippers pay from €3 to €10 for access to the city centre starting on January 16th.

Venice Mayor Luigi Brugnaro said the goal of the new tourism fee is to discourage day tourism at certain times of the year and encourage overnight tourism. Day-trippers will have to pay a fee, but those who stay overnight continue only to have to pay the city tax of €2 to €5, according to a government press release.

The Commission and the City Council will now examine the regulatory text for the final green light scheduled for the summer.

“We are the first in the world to introduce this system, and we are aware that not everything will work well from the beginning, but we will be ready to improve in the course of work. We want to guarantee the tourist the best quality of the visit and make sure that the city is able to give visitors all the services they need”, said Tourism Secretary Simone Venturini.

READ ALSO: After flooding and coronavirus, is it time Venice stopped relying on tourism?

How much will I have to pay?

The contributo di acesso, or access contribution, will cost from €3 to €10, depending on factors such as tourism numbers for the day and season.

The city will determine a certain threshold of tourists, after which people will be required to pay higher sums. Travellers are encouraged to book in advance to avoid price increases.

Does the payment have to be made in advance?

The government said that nobody would be denied entry to Venice, meaning a pre-registration is not necessary. However, the mayor said that those who book their visit in advance would be “rewarded”. The reward will likely discount the fee.

How will the system work? Where do I pay?

According to the City of Venice, the payment is an alternative to the city tax. It will be required from every person that goes to the old city centre of Venice, as well as other major tourist destinations and islands in the region.

READ ALSO: 16 surprising facts about Venice to mark 16 centuries of the lagoon city

A single payment guarantees access to the old town and the smaller islands.

Tourists will be able to pay through an online and “multilingual” platform where they will receive a QR code to present in case of controls. Tickets should also be available to buy in connection with public transport – so if you are arriving by train, it will be possible to buy the train ticket and the entry pass together.

Who is excluded or exempt from the payment?

There are several exceptions to the payment, according to the website. Among them are residents from the Comune di Venezia, those who work or study there, and those who own homes in the city.

Additionally, exceptions include those born in the Comune di Venezia, children under six years of age, people with disabilities and their accompanying person, public workers, volunteers, people visiting family members, prisoners, or attending funerals, and many others.

Residents of the Veneto region “up to the thresholds that will be set by a specific Council resolution” are also exempt.

Those who stay overnight and, therefore, already pay the city tax through their hotel or short-term rental booking are also exempt from the fee.

The city of Murano, in the metropolitan region of Venice (Photo by Claudio Schwarz on Unsplash)

What about people arriving on cruises?

Venice is a very popular stop for cruise ships and people visiting the city on a cruise tour will also have to pay the fee as they disembark in the old town. However, the City of Venice said they might determine a lump-sum measure in agreement with the relevant carriers.

READ ALSO: OPINION: Why more of Italy’s top destinations must limit tourist numbers

Which smaller islands are included?

Only one ticket and payment is required for those travelling to multiple islands, including Venice. The islands that are part of the group are:

  • Lido di Venezia
  • Pellestrina
  • Murano
  • Burano
  • Torcello
  • Sant’Erasmo
  • Mazzorbo
  • Mazzorbetto
  • Vignole
  • S. Andrea
  • La certosa
  • S. Servolo
  • S. Clemente
  • Poveglia

What if I simply don’t pay?

If you fail to produce proof of payment or that you are exempt from the fee, the sanction is from €50 to €300. The fine is the same in the case of people making false statements trying to obtain exemptions or reductions.

Additionally, visitors who don’t pay in advance will have to pay the full €10 fee.

For more info click here.

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