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France gives workers ‘right to disconnect’ from work email

French companies will be required to guarantee a "right to disconnect" to their employees from Sunday as the country seeks to tackle the modern-day scourge of compulsive out-of-hours email checking.

France gives workers 'right to disconnect' from work email
A man checks his phone while out with his family. Photo: Crazybananas/Flickr
From January 1, a new employment law will enter into force that obliges organisations with more than 50 workers to start negotiations to define the rights of employees to ignore their smartphones.
   
Overuse of digital devices has been blamed for everything from burnout to sleeplessness as well as relationship problems, with many employees uncertain of when they can switch off.
   
The French measure is intended to tackle the so-called “always-on” work culture that has led to a surge in usually unpaid overtime — while also giving employees flexibility to work from outside the office.
   
“There's a real expectation that companies will seize on the 'right to disconnect' as a protective measure,” said Xavier Zunigo, a French workplace expert, as a new survey on the subject was published in October.
   
“At the same time, workers don't want to lose the autonomy and flexibility that digital devices give them,” added Zunigo, who is an academic and director of research group Aristat.
   
The measure was introduced by Labour Minister Myriam El Khomri, who commissioned a report submitted in September 2015 which warned about the health impact of “info-obesity” which afflicts many workplaces.
   
Under the new law, companies will be obliged to negotiate with employees to agree on their rights to switch off and ways they can reduce the intrusion of work into their private lives.
   
If a deal cannot be reached, the company must publish a charter that would make explicit the demands on and rights of employees out-of-hours.
   
Trade unions in France which see themselves as guardians of France's highly protected workplace and famously short working week of 35 hours have long demanded action.
   
But the new “right to disconnect”, part of a much larger and controversial reform of French labour law, foresees no sanction for companies which fail to define it.
 
Left-leaning French newspaper Liberation praised the move in an editorial on Friday saying that the law was needed because “employees are often judged on their commitment to their companies and their availability.”
   
Some large groups such as Volkswagen and Daimler in Germany or nuclear power company Areva and insurer Axa in France have already taken steps to limit out-of-hours messaging to reduce burnout among workers.
   
Some measures include cutting email connections in the evening and weekends or even destroying emails automatically that are sent to employees while they are on holiday.
   
A study published by French research group Eleas in October showed that more than a third of French workers used their devices to do work out of hours every day.
   
Around 60 percent of workers were in favour of regulating to clarify their rights.
   
But computing and work-life balance expert Anna Cox from University of College London (UCL) says that companies must take into account demands from employees for both protection and flexibility.
   
“For some people, they want to work for two hours every evening, but want to be able to switch off between 3-5 pm when they pick their kids up and are cooking dinner,” she told AFP.
   
Others are happy to use their daily commute to get ahead before they arrive in the office, she explained.
   
Furthermore, the world of work is changing as rapidly as technology, with more and more employees working remotely or with colleagues in other time zones.
   
“Some of the challenges that come with flexibility are managing those boundaries between work and home and being able to say 'actually I am not working now',” she said.
   
One of the positive effects of the law will be to encourage “conversations with people working together about what their expectations are.”

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TECHNOLOGY

There are still 16,000 public telephones in Spain

Spain has a law to provide at least one payphone for every 3,000 inhabitants, even though an average of one call a day is made from them.

There are still 16,000 public telephones in Spain
Photo: pawpopa3336/Depositphotos

New data reveals that Spain currently has over 16,000 public payphone dotted around the length of breadth of Spain even though an average of one call a day is made from them.

Telefonica sources cited by news agency Efe revealed that Spain's biggest telecommunications company currently spends €4.52 million a year maintaining the phone booths.

Despite the fact that they are rarely used, Telefonica is tied to a “universal service obligation” imposed by the government to provide and maintain in working order a public payphone for every 3,000 inhabitants in each town of 1,000 or more and one cabin in all municipalities of less than 1,000 inhabitants.

The company estimates that of the 16,000 currently in use, half are almost never used and 12,000 ceased to be profitable years ago, losing the company some €3 million  a year.

The number of payphones has been vastly reduced since the  introduction of mobile phones. Twenty years ago there were almost four times as many payphones across Spain  –  55,000 payphones available in 1999 – and you could expect to find one on many a street corner.

Spain's communications regulator CNMC has called on the government to drop the universal service obligation for public payphones after a recent survey found that nearly 9 in 10 Spaniards (88 percent) admitted to never having used a public payphone in their life.

When was the last time you used one?

READ ALSO: Could technology be killing off Spain's sociable mealtimes?

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