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Why Ferrari trinkets could wreck racy image

Newly spun off from Fiat Chrysler, Ferrari has touted its growth potential in luxury goods, yet branding experts warn expanding beyond cars could be a long and difficult slog.

Why Ferrari trinkets could wreck racy image
Ferrari's ever expanding range of merchandise and services could damage the company brand, experts say. Photo: Andrew H. Walker/AFP

Ferrari Chairman Sergio Marchionne has argued that Ferrari should be seen as “a unique expression of art and technology,” more like Hermes or Prada than an automaker.
   
Ferrari “is not really a car,” Marchionne said. “It has nothing to do with the rest of the schmucks. 
   
But shares of Ferrari, long associated with its iconic prancing horse logo, have fallen 21 percent since its initial public offering in New York in October. Ferrari last week added a second listing in Milan, also under the “RACE” ticker.
   
Ferrari's cars certainly do sell for otherworldly prices compared with the industry as a whole.
   
In 2014, Ferrari garnered €2.3 billion for selling just 7,300 cars with an operating profit margin of 14 percent. Its market capitalization of eight billion euros is only slightly less than that of Peugeot Citroen, which sells 430 times as many cars per year.
   
Ferraris boast a starting price of about €200,000. Ferrari enthusiasts have likened the vehicles to dancing works of art.
   
“Ferrari is one of the strongest brands in the world, regardless of sectors, not just within the auto industry,” said Robert Haigh, marketing and communications director if Brand Finance, a consultancy.
   
“It inspires an almost religious devotion, an incredibly powerful, emotional pull,” he said. “They have that in common with a very few brands.”
   
Yet elements of Ferrari's growth strategy have begun to look less solid of late.
   
Ferrari has discussed increasing annual vehicle production from 7,700 to 9,000 around 2019.
   
The boost is to serve growing markets in China and the Middle East, two regions wracked of late by slowing growth and, in the case of the Middle East, much lower oil prices.

A Ferrari toaster?

Marchionne has also discussed additional efforts to cash in on the Ferrari brand by expanding its non-car offerings, an idea that raises worries with some branding experts.

“You can get overexposure, that for Ferrari that may be a particular issue, since it stresses exclusivity so much in its branding,” said Bruce Clark, an associate professor of marketing at Northeastern University in Boston.

“If there's a Ferrari logo on each other item that you see, people start saying: 'Well how really exclusive is this brand?'”
   
Marchionne has acknowledged this fear, vowing to be “very, very careful” with new ventures.
   
“The most important thing is not to do anything big and stupid,” Marchionne said last week.
   
“If you put Ferrari on a toaster, it doesn't go faster…. You can not stick it everywhere, otherwise it loses it value.”
   
Ferrari currently garners about 10-20 percent of its revenues from items such as watches, clothing and leather goods.
   
Especially lucrative has been custom-painting, an offering that can bring in €10,000-15,000 per car and gives a personal touch that is popular with the well-heeled, who are also invited to drive the cars around Ferrari racetracks.
   
“The bespoke tailoring of vehicles has proven to be massively profitable for (Ferrari),” said Ian Fletcher, an automotive analyst at consultancy IHS.
   
Ferrari also plans to open a second amusement park in Spain following the first such venture in Abu Dhabi.
   
But Jacqueline Kacen, a marketing professor at the University of Houston, said Ferrari must be careful before it takes on too many different concepts.
   
“Services are a lot harder to execute than products in some regards, to maintain that high quality and that sense of luxury and exclusivity,” she said.
   
“As you're expanding into a luxury brand, you can't alienate your core customers.”
   
Marketing professor Clark said Ferrari also must not lose site of its core product.
   
“What does Ferrari stand for? Speed, luxury, exhilaration, passion, performance, success,” he said.
   
The cars need to stay great and to “win races,” he said. “If they have trouble with that, that starts eroding over time.”

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ACCIDENT

German tourists among 13 dead in Italy cable car accident

Thirteen people, including German tourists, have been killed after a cable car disconnected and fell near the summit of the Mottarone mountain near Lake Maggiore in northern Italy.

German tourists among 13 dead in Italy cable car accident
The local emergency services published this photograph of the wreckage. Photo: Vigili del Fuoco

The accident was announced by Italy’s national fire and rescue service, Vigili del Fuoco, at 13.50 on Sunday, with the agency saying over Twitter that a helicopter from the nearby town of Varese was on the scene. 

Italy’s National Alpine and Speleological Rescue Corps confirmed that there were 13 victims and two seriously injured people.

Italian daily Corriere della Sera reported that German tourists were among the 13 victims.

According to their report, there were 15 passengers inside the car — which can hold 35 people — at the time a cable snapped, sending it tumbling into the forest below. Two seriously injured children, aged nine and five, were airlifted to hospital in Turin. 

The cable car takes tourists and locals from Stresa, a resort town on Lake Maggiore up to a panoramic peak on the Mottarone mountain, reaching some 1,500m above sea level. 

According to the newspaper, the car had been on its way from the lake to the mountain when the accident happened, with rescue operations complicated by the remote forest location where the car landed. 

The cable car had reopened on April 24th after the end of the second lockdown, and had undergone extensive renovations and refurbishments in 2016, which involved the cable undergoing magnetic particle inspection (MPI) to search for any defects. 

Prime Minister Mario Draghi said on Twitter that he expressed his “condolences to the families of the victims, with special thoughts for the seriously injured children and their families”.

Infrastructure Minister Enrico Giovannini told Italy’s Tg1 a commission of inquiry would be established, according to Corriere della Sera: “Our thoughts go out to those involved. The Ministry has initiated procedures to set up a commission and initiate checks on the controls carried out on the infrastructure.”

“Tomorrow morning I will be in Stresa on Lake Maggiore to meet the prefect and other authorities to decide what to do,” he said.

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